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15. TROUBLESHOOTING
PROBLEM
The appliance does not turn on.
The steam ready indicator li-
ght turns on and off during
use.
Does not dispense steam.
Steam does not come out and
the cap won't unscrew.
The appliance is pressurized
but little steam comes out.
Floors that are too wet.
Accessories are difficult to as-
semble.
If problems persist or are not listed above, please contact a Polti Authorised Service Centre
(www.polti.com for the updated list) or contact Customer Services.
CAUSE
No power.
This indicates that the
electrical resistor has
started to work to keep
the pressure constant
Out of water.
Steam lock activated.
The boiler is not yet pres-
surised.
Steam hose trapped or
twisted.
Steam button broken.
Steam adjustment dial set
to the minimum.
First delivery of steam or
after approx. two minutes
of inactivity.
Steam level too high.
Room temperature too
cold.
The seals produce friction.
| 30 |
SOLUTION
Check that the appliance has
been
disconnected
mains, as indicated in Section 1.
It is a normal phenomenon, no ac-
tion is necessary.
Add water to the boiler as de-
scribed in Chapter 11.
Deactivate the steam lock on the
handle.
Wait until the steam indicator li-
ght comes on.
Check that the steam hose is not
trapped or twisted.
Take the appliance to an Authori-
sed Service Centre.
Adjust the position of the dial for
the desired increase.
Direct the steam jet onto a rag
for a few seconds.
Reduce the quantity of steam.
Reduce the quantity of steam
and dispense intermittently.
Lubricate the seals with silicone
grease or Vaseline, or alternati-
vely with a small amount of ve-
getable oil.
from
the
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