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NetComm NB16DG Setup Manual
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NetComm NB16DG Setup Manual

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Wireless Setup Guide
(for Windows XP, Windows Vista, Windows 7, Windows 8 and Mac OSx)
(NB16DG)

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Summary of Contents for NetComm NB16DG

  • Page 1 Wireless Setup Guide (for Windows XP, Windows Vista, Windows 7, Windows 8 and Mac OSx) (NB16DG)
  • Page 2 Wireless Setup Guide The following steps will take you through the process of setting up and connecting to your wireless network. You can also use these steps to troubleshoot wireless connection issues. Step 1: Checking Computer Network Settings: You will need to set the network connection on your computer to obtain an IP address automatically.
  • Page 3 Below are the instructions for setting Windows 7 to obtain an IP address automatically for your ethernet connection: 1. Click on the Start Menu, and go to “Control Panel”. Click on “Network and Sharing Centre”. (If you only see "Network and Internet", open that first, and then click on "Network and Sharing Centre".) 3.

  • Page 4: Step 2: Configuring Your Wireless Settings

    Step 2: Configuring your wireless settings: Please ensure that your router is connected to your computer using an ethernet cable before continuing. Troubleshooting Tip After logging into your router, verify the following settings to troubleshoot issues with your wireless connection: - Wireless MAC filtering is disabled.
  • Page 5 If you have been asked for First-time Setup Wizard, choose “No thanks, take me to the Basic interface.” 3. Select the Wireless 2.4 GHz tab. 4. Ensure Wireless(Wifi) is set to On. 5. Set the SSID Broadcast to Enable. 6. Make a note of or change the Wifi Network name (SSID). This will be the name of the wireless network.
  • Page 7 Step 3: Scanning for, and connecting to your Wireless Network: You can now scan for your wireless network and connect to it. Please click the appropriate operating system listed below and follow the steps for operating system specific instructions on how to do this:...
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  • Page 9 1. Click on the Start Menu and then “Run”. Type: ncpa.cpl <and click “OK”> You should now see the following window: 2. Right click on “Wireless Network Connection” and select "Properties". If you cannot see a “Wireless Network Connection” item, your wireless adapter may not be installed or inserted correctly.
  • Page 10 3. Click on the "Wireless Networks" tab, as shown below. (If you do not see this tab, you will need to enable and start the “Wireless Zero Configuration” service. refer to the steps Please at the end of the guide to enable this) Make sure "Use Windows to configure my wireless network settings"...
  • Page 11 4. Right click on “Wireless Network Connection” and select "View Available Wireless Networks". 5. You should see a network listed with the SSID you obtained at the start of this guide. Select your wireless network and click “Connect”.
  • Page 12 “Network key” and “Confirm network key” sections: a1b2c3d4e5 (all in lowercase) and click "Connect". The default WEP key for most NetComm products is: a1b2c3d4e5 If you have changed this key, you will need to enter this new key instead of the one above.
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  • Page 14 1. Click on the Start Menu, and go to “Control Panel”. Click on “Network and Sharing Centre”. (If you only see "Network and Internet", open that first, and then click on "Network and Sharing Centre".) 3. You should then see the following window: Click on "Manage wireless networks"...
  • Page 15 4. You should then see the following: This window will list any wireless networks you have previously connected to. If you see an entry matching the SSID you obtained at the start of this guide, you will need to select it and then click "Remove".
  • Page 16 Click on "Manage Network Connections" on the left-hand side. Right-click on "Wireless Network Connection" and select "Connect / Disconnect". If you cannot see a “Wireless Network Connection” item, your wireless adapter may not be installed or inserted correctly. Please check this before continuing with steps in this guide.
  • Page 17 7. You should see a network listed with the SSID you obtained at the start of this guide. Select your wireless network and click “Connect”.
  • Page 18 8. If you are prompted to enter a “Security key or passphrase” (also known as a WEP or WPA key), please type the following into the “Security key or passphrase” section: a1b2c3d4e5 and click "Connect". The default WEP key for most NetComm products is: a1b2c3d4e5 If you have changed this key, you will need to enter this new key instead of the one above.
  • Page 19 10. You may see a window that asks you to "Select a location for the 'wireless' network". Please select the "Home" location, as shown below: 11. You should then see a window prompting you to save the wireless connection. - Make sure “Save this network” is TICKED. - Make sure “Start this connection automatically”...
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  • Page 21 1. Click on the Start Menu, and go to “Control Panel”. Click on “Network and Sharing Centre”. (If you only see "Network and Internet", open that first, and then click on "Network and Sharing Centre".) 3. You should then see the following window: lick on "Manage wireless networks"...
  • Page 22 4. You should then see the following: This window will list any wireless networks you have previously connected to. If you see an entry matching the SSID you obtained at the start of this guide, you will need to select it and then click "Remove".
  • Page 23 Click on "Change Adapter settings" on the left-hand side. Right-click on "Wireless Network Connection" and select "Connect / Disconnect".
  • Page 24 If you cannot see a “Wireless Network Connection” item, your wireless adapter may not be installed or inserted correctly. Please check this before continuing with steps in this guide. 7. You should see a network listed with the SSID you obtained at the start of this guide. Select your wireless network and click “Connect”.
  • Page 25 If you are prompted to enter a “Security key or passphrase” (also known as a WEP or WPA key), please type the following into the “Security key” section: a1b2c3d4e5 and click "OK". The default WEP key for most NetComm products is: a1b2c3d4e5 If you have changed this key, you will need to enter this new key instead of the one above.
  • Page 26 10 You may then see a window that asks you to "Select a location for the 'wireless' network". Please select the "Home" location, as shown below:...
  • Page 27 11 You may then see a window prompting you to setup a “HomeGroup”. Click “Cancel” on this. You can come back and complete setting this up at any time by going to the “Network and Sharing Centre” and then clicking on the “HomeGroup” link at the bottom lefthandside of the “Network and Sharing Centre”...
  • Page 28 12 You can verify your wireless connection by clicking the “Wireless Signal” indicator in your system tray. After clicking on this, you should see an entry matching the SSID you obtained at the start of this guide with “Connected” next to it. After completing the steps above, you should now be connected to your wireless network and able to surf the internet.
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  • Page 30 1. In Windows 8 desktop view, move your cursor to the lower right, select settings, and then Control Panel. 2. Click on “Network and Sharing Centre”. (If you only see "Network and Internet", open that first, and then click on "Network and Sharing Centre".) 3.
  • Page 31 4. You should then see the following: This window will list any wireless networks you have previously connected to. If you see an entry matching the SSID you obtained at the start of this guide, you will need to select it and then click "Remove".
  • Page 32 Click on "Change Adapter settings" on the left-hand side. Right-click on "Wireless Network Connection" and select "Connect / Disconnect".
  • Page 33 If you cannot see a “Wireless Network Connection” item, your wireless adapter may not be installed or inserted correctly. Please check this before continuing with steps in this guide. 7. You should see a network listed with the SSID you obtained at the start of this guide. Select your wireless network and click “Connect”.
  • Page 34 13 If you are prompted to enter a “Security key or passphrase” (also known as a WEP or WPA key), please type the following into the “Security key” section: a1b2c3d4e5 and click "OK". The default WEP key for most NetComm products is: a1b2c3d4e5 If you have changed this key, you will need to enter this new key instead of the one above.
  • Page 35 15 You may then see a window that asks you to "Select a location for the 'wireless' network". Please select the "Home" location, as shown below:...
  • Page 36 16 You may then see a window prompting you to setup a “HomeGroup”. Click “Cancel” on this. You can come back and complete setting this up at any time by going to the “Network and Sharing Centre” and then clicking on the “HomeGroup” link at the bottom lefthandside of the “Network and Sharing Centre”...
  • Page 37 17 You can verify your wireless connection by clicking the “Wireless Signal” indicator in your system tray. After clicking on this, you should see an entry matching the SSID you obtained at the start of this guide with “Connected” next to it. After completing the steps above, you should now be connected to your wireless network and able to surf the internet.
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  • Page 39 1. Click on the Airport icon at the top right corner of the screen on the menu bar, as shown below. If you cannot see an Airport icon, your wireless adapter may not be installed or inserted correctly. Please refer to your Mac user guide before continuing with the steps in this guide.
  • Page 40 3. If you are prompted to enter a “Security key or passphrase” (also known as a WEP or WPA key), please type the following into the “Security key or passphrase” section: a1b2c3d4e5 and click "OK". The default WEP key for most NetComm products is: a1b2c3d4e5 If you have changed this key, you will need to enter this new key instead of the one above.
  • Page 41 4. The Airport icon will now have black lines to indicate signal strength. To see if the wireless is connected, click on the Airport icon again. The network that has a TICK next to is the network that you are currently connected to. After completing the steps above, you should now be connected to your wireless network and able to surf the internet.
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  • Page 43 Enabling Wireless Zero Configuration Some wireless adapters have a 3rd party utility installed which controls the configuration and connection profiles of the wireless adapter. In these cases, it is necessary to enable a service called "Wireless Zero Configuration". The steps to do this are listed below: 1.