Service (Customer Care) - Gigaset r630h pro Instruction Manual

Service (Customer Care)

Questions? For rapid assistance, refer to this user guide or visit www.gigasetpro.com.
The trade outlet will be happy to help with further questions relating to your
Gigaset R630H PRO.
Questions and answers
If you have any queries about the use of your telephone, suggested solutions are available on
our web-site at
www.gigaset.com/service
The table below also lists steps for troubleshooting.
You are not sure whether your device is equipped with an integrated answer machine.
¥
Open the answer machine menu: v
Your device is equipped with an integrated answer machine if the submenu Activation is available.
The display is blank.
1. The handset is not activated.
¥
Hold down a.
2. The battery is empty. ¥
Charge the battery or replace it (
3. The key and display lock is activated.
¥
Hold down the hash key
" "
No Base flashes on the display.
1. The handset is outside the range of the base.
¥
Move the handset closer to the base.
2. The base is not activated. ¥
Check the base power adapter.
3. The base's range is reduced because Maximum Range is deactivated.
¥
Activate Maximum Range (
"Please register handset" or "Place handset in base" flashes on the display.
The handset has not yet been registered or was de-registered due to the registration of an additional handset
(more than six DECT registrations).
¥
Register the handset again (
Your settings are not accepted.
¥
¢
Ensure that you have set the Profile Personal before you make changes to the device settings
( page 31).
The handset does not ring.
1. The ringtone is deactivated.
¥
Activate ringtone (
2. Call forwarding is set. ¥
Deactivate call forwarding.
3. The phone does not ring if the caller has withheld his number.
¥
Activate the ringtone for unknown calls (
4. The phone does not ring during a specific period or for certain numbers. ¥
Check time control for external calls (
¤ ¤
FAQ First steps for troubleshooting.
¤
Ì
¢
page 6).
#
.
¢
page 26) or reduce the distance between the handset and base.
¢
page 9).
¢
page 23).
¢
¢
page 24) .
¤
OK
page 24).
Service (Customer Care)
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