Philips 28HFL5009D/12 Installation Manual
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Philips 28HFL5009D/12 Installation Manual

Mediasuite and signature ranges
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www.philips.com/welcome
Installation Manual for MediaSuite and Signature ranges
Status: Release
Version 1.2
Date: August 2014
Author: Marian Pufulete
xxHFL5009D
xxHFL7009D

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  • Page 1 Register your product and get support at www.philips.com/welcome Installation Manual for MediaSuite and Signature ranges xxHFL5009D xxHFL7009D Status: Release Version 1.2 Date: August 2014 Author: Marian Pufulete...

  • Page 2: Table Of Contents

    Contents Requirements before starting the installation ......................3 Find out the state of the TV ............................4 Re-install TV ................................5 Installation wizard ..............................8 Channel options ..............................20 Consumer Setup Menu ............................24 Professional Settings ............................... 25 Welcome Logo ................................ 52 7.1 SmartInfo .................................
  • Page 3 TP Vision Netherlands B.V. cannot be held responsible neither for any errors in the content of this document nor for any problems as a result of the content in this document. Errors reported to Philips will be adapted and published on the Philips support website as soon as possible.

  • Page 4: Requirements Before Starting The Installation

    For the best guest experience it is highly recommended to use the latest software version available. Go to: http://www.support.philips.com/support Enter the model number and download the latest software version available. Unzip the software and follow the instructions how to upgrade the software on the TV. The USB flash drive used for software upgrade must be formatted as FAT32 and preferably empty to avoid and accidental upload of wrong setting and software.

  • Page 5: Find Out The State Of The Tv

    2. Find out the state of the TV It  is  important  to  know  if  a  TV  is  in  ‘virgin  mode’  (out of the box) or installed before. If  you  can  see  this  screen  below,  you  know  that  the  TV  is  in  ‘out of the box’ state and you can install the set by using procedure described in chapter 4 of this manual.

  • Page 6: Re-Install Tv

    3. Re-install TV If you want to start an installation from scratch you can always re-install the TV. This can be done by using the option: Re-install TV set. The Guest menu is offering access to options like subtitle, picture settings, audio settings, alarm, source and TV guide is displayed below: If the Professional mode is active you can access the setup menu by pressing the “RC5  SETUP”...
  • Page 7 The [TV settings] menu contains [Picture] settings, [Sound] setting and [General settings]. Using the arrow key to navigate to [General Settings]. To access the items from the right menu use the “right arrow” key. Navigate with the “down arrow” key to the [Reinstall TV] option. Press “OK”...
  • Page 8 After this operation the TV will power off and on and display the installation wizard. Note: All settings are at default values and no channel plan is available.

  • Page 9: Installation Wizard

    4. Installation wizard When you turn on the TV for the first time, or you have reinstalled the TV, you should see the following screen. The TV is indicating that a searching process for cloning data on USB key is taking place. If there is no cloning data available the process can be skipped.
  • Page 10 The next step is to select the placement of the TV, “Hung on the wall” or “On  a  TV  stand”. This option will affect image and sound settings based on the selection. The next step is to choose between the options [Shop] and [Home]. Please select [Home] option for installation, if you select [SHOP] a commercial banner will be displayed on the TV.
  • Page 11 [Professional mode] can be enabled or disabled by selecting on of the options. If the selected option is [ON] TV will enable all the professional settings and will require the master remote control or the key sequence to access the Consumer or Professional Settings menu.
  • Page 12 The second part of the installation process will guide you through channel installation, optimize the TV picture and sound and add devices like: DVD players, consoles or other AV input devices. For the channel installations, select [Install TV channels] and press “OK”. This will bring the TV channels installation wizard.
  • Page 13 Here you can select the type of channels you would like to install and what preference you will use. The options available are: [Antenna (DVB-T)]: TV will install only digital video broadcast terrestrial channels [Cable (DVB-C) and Antenna (DVB-T)]: TV will install digital video broadcast cable channels and digital video broadcast terrestrial channels.
  • Page 14 Before starting the search process it is advisable to check the [Settings] for search parameters and options. The options from the [Settings] menu are: [Frequency scan] contains three options: [Quick]: this is a fast method to search channels but it might skip some channels (depending on the network).
  • Page 15 [Analogue channel] If  you  don’t  have  or  you  don’t  want  to  install  analogue  channels,  you   can disable the search for this type of channels. [Free/scrambled] options are: [Free channels]: The TV will search only for free to air channels skipping the scrambled channels.
  • Page 16 When the search is done, you should see [Channel search complete] and a summary of the channels found. Press “OK” button on the remote control to [Finish] the search. If you would like to change the picture and sound settings, you can go to [Optimize TV picture and sound] and press the “OK”...
  • Page 17 The wizard will ask you some questions about which image you prefer, select the option you desire and press “OK” on the remote control. Once this wizard is done, you will return to the installation menu again. [Connect to network] wizard will guide through the process of the connecting the TV set a wired or a wireless network.
  • Page 18 Select [Continue] and  press  “OK”  to  the  information  page.   Select [Continue] and  press  “OK”  to  proceed  further  with  the  network  connection.   Next step is to select what type of network the TV should use to connect to local network. The options available are: Wireless for which you need to select the wireless network and supply the password if necessary Wired network for which the TV will check if there is uplink on the network connector.
  • Page 19 The last option in this menu is [Add your devices]. This can be done if you would like to add a DVD player or STB. When you are done with this, select [Done] and press “OK” on the remote control. After pressing [Done] you have completed the installation of the TV and you should see this screen.
  • Page 20 The initial setup of the TV is complete. TV is displaying the Guest menu. Pressing [Watch TV] the menu will be close and TV will show first TV channel. Continue with channel ordering and setup of the Professional menu for a complete installation of the TV set.

  • Page 21: Channel Options

    5. Channel options Before continuing with Consumer and Professional menu setup is recommended to be set TV channels grid. Based on channel grid options like [Switch ON Channel], [Clock Download Program] and [MyChoice] packages can be easily set up. To reorder the TV channels, hide or rename the TV channels you need to access the channel plan from the Professional Settings menu.
  • Page 22 The channel grid with all installed channels will be displayed. All the options available in this menu are displayed on the bottom part of the screen and can be accessed by pressing the corresponding color on the remote. Rename channels allows you to change the name of the channel by pressing the “Red” button on the remote. The name of the channel will be displayed.
  • Page 23 If the TV channel renaming action is complete, select [Done] and press "OK" to return to the [Channel settings]. [Green] button will give the option to search between installed channels. The TV will not search for new channels. [Yellow] button has the function to hide channels. You cannot delete channels from the channel grid, but you can use this option to hide the channels.
  • Page 24 When the channel is selected the icon is smaller and an arrow is indicating that the channel can be moved. Using the [Arrrow] keys to navigate to the new position of the TV channel and press to deploy the channel on new position. The channel moved will swap position with the channel that was selected.

  • Page 25: Consumer Setup Menu

    6. Consumer Setup Menu Using the master remote you can access the Consumer Setup menu and Professional Settings menu by pressing the “RC5  SETUP” key and then press the “Home/Menu” button. With the guest remote control, press the following keys in sequence: “3,1,9,7,5,3, MUTE”.

  • Page 26: Professional Settings

    7. Professional Settings [Professional Settings] Settings especially designated for hospitality. [Professional Mode] [Off]: The TV operates as a basic (consumer) TV. [On]: All settings in the Professional Settings Setup menu are active. Only by switching on this mode the TV will act as a Hospitality TV.
  • Page 27 [Room ID] Entry field to store 4 digits to set the Room Identifier. Room ID can be used to distinguish between different floors/rooms/setups when using SmartInstall. [Channel setup] A shortcut to enter the channel grid (check Channel Options). In this grid you can reorder, rename and hide channels. Note: Using this shortcut will trigger a popup screen which warns about losing settings in the Professional settings menu if you continue.
  • Page 28 [Switch on channel] When the TV is switched on it will start up on the specified source/channel. Available EXT1, EXT2, VGA, HDMI, HDMI side, AV side or one of the installed TV channels. [Switch on volume] When the guest switches the TV on, it will play at the specified volume level.
  • Page 29 [Switch on picture format] This setting allows you to set a switch on picture format. [Power Settings] All settings from this submenu are related to power consumption and behavior during power cuts. [Power On] The [Power On] function allows the TV to enter a specific mode [On] or [Standby] of operation when the mains power is activated (cold start): [On]: The TV will always turn on (show startup channel)
  • Page 30 [Smart Power] The power consumption for the Smart power mode is defined by the Smart Picture setting in the TV Setup part. [Off]: The TV will start with Standard Smart Picture setting, but the setting can be changed in the guest setup mode.
  • Page 31 [Line 1] Line 1: First line of the welcome message. When  pressing  “OK”  button  on  remote  control  while   editing line 1 or 2, a virtual keyboard will pop up on screen. Note: Maximum 20 characters per line. [Line 2] Line 2: Second line of the welcome message.
  • Page 32 [Welcome logo] Enables / disables the showing of the stored welcome Logo at start-up when the TV starts up in Green Mode (see Power Settings): [Display logo] Enables / disables to show the stored welcome Logo at start-up when TV starts up in Green Mode (see Power Settings): [Off]: When set to Off, the TV will hide the Welcome Logo at start-up.
  • Page 33 [SmartInfo setting] Configure the SmartInfo feature. Check page 46 [USB to TV] This option uploads the pictures or the webpages in the TV memory. You should only use this when configuring the master TV. SmartInfo content can be cloned via USB. [Control Settings] The settings from this submenu will provide access to the functionality of the TV...
  • Page 34 [RC lock] [OFF]: All buttons on the Guest remote control will function normally. [On]: All buttons on the Guest remote control are disabled. Master remote control 22AV8573 (yellow) or RC2573 (green) commands are not affected by this setting. [OSD display] Set this function to show or hide on screen information.
  • Page 35 [USB break-in] [Off]: When a USB device is plugged in, the [Multimedia] menu will not appear automatically, but users can access [Multimedia] menu from the Consumer menu by selecting  “Browse  USB”.   [On]: When a USB device is plugged in, the [Multimedia] menu appears automatically.
  • Page 36 [Enable MHEG] Enables or disables the use of MHEG OSD on pressing the MHEG button: [Off]: Disables MHEG. [On]: Enables MHEG. [Enable EPG] Enables or disables the use of EPG OSD on pressing EPG button: [Off]: No EPG services available [ON]: Enable EPG services Note: EPG availability depends on local conditions.
  • Page 37 [Blue mute] [Off]: The background color is set to black in case of no video signal on selected source. [On]: The background color is set to blue in case of no video signal on selected source. [Enable CI-slot] Enables or disables the use of the integrated CI/CI+ slot: [Off]: No pass through of the TV input signal via the CI Slot Card is possible;...
  • Page 38 [DirectShare] Enable or disable the DirectShare feature. Select [DirectShare] to view Movies, pictures or play music from mobile device to the TV. Note: This feature requires a DLNA application like MyRemote App. [Scrambled Program Display] OSD message is displayed if TV channel is scrambled and requires CI+ module for decryption.
  • Page 39 [Easylink Break-in] Enables or disables the HDMI-CEC standby feature in Professional mode: [Off]: Not able to switch on the TV by external HDMI-CEC devices. [On]: Able to switch on the TV by external HDMI-CEC devices. [Easylink control] Enables or disables the HDMI-CEC one touch play feature in Professional mode: [Off]: Disables TV functionality to control external HDMI- CEC devices.
  • Page 40 [Selectable AV] Allows the installer to define which external sources to be displayed on the source list when pressing AV button on the Guest remote control. Note: Only the sources marked [X] appear in the source list. [Watch TV] Select the function for “Watch TV” button on the remote control.
  • Page 41 [Time Download] Select the source for the clock time: [Manual]: The clock time is set using the Time Setting option. [Automatic-RF]: Clock time is retrieved from the “Download  Program”  channel.   Note: If the power is disconnected the TV will lose the time set. [Download program] To select channel to download clock information.
  • Page 42 [Daylight saving] Enables the automatic switch between Winter Time and Summer Time. [OFF]: Daylight saving time is disabled. No time correction will be applied while switching between winter and summer time. [ON]: Daylight saving time is enabled. [Reference Date] Define the date referenced from the TV. Feature use only in combination with [Custom Dashboard] and without a valid clock extraction source.
  • Page 43 [TV speaker enable] [Off]: Disables the TV Main speakers. The headphone output is not affected by this setting. [On]: Enables the TV Main speakers. [Independent main speakers] [Off]: The volume +/- on the Guest remote control will affect both the TV Main speaker and the headphone volume.
  • Page 44 [Auto channel update] Channel plan is automatic changed when channel information are broadcasted in the network. [ON]: Enables automatic channel update. [OFF]: Disables automatic channel update. Note: The recommended setting is [OFF] to keep the channel list in the original configuration. [Free/scrambled] [Free channels only]: Only free channels are displayed in the channel list.
  • Page 45 [MyChoice] [Off]: Disables MyChoice function. [On]: Enables MyChoice function with scratch cards. [ON Credit]: MyChoice works with MyChoice Credits. [Ask for PIN] [OFF]: The code is required only one time at activation. A new code request will be requested when the validity is expiring.
  • Page 46 [ON]: The external sources will be present at the end of the channel list. [SmartTV Settings] SmartTV allows different setup for the SmartTV portal provided by Philips. [OFF]: SmartTV is disabled [Default]: SmartTV is available with default profile with access to all applications.
  • Page 47 [App Control ID] Unique ID created for Custom SmartTV portal will be defined in this section. [Profile Name] Name of the profile which will be loaded in SmartTV portal. If  the  profile  name  doesn’t  match  with  the  profile  defined   in the account, the default profile will be loaded.
  • Page 48 [URL] This is the URL on which the Web Services server can be found. This server will host the pages that can control/monitor the TV(s). By default this URL will be set to: http://web.services.tpvision.htv/webservices.php [TV Discovery Service] TV Discovery Service is the Web Service through which a Web Server will detect the presence of TVs in the IP Network using the TV Serial No/Production code (and other data).
  • Page 49 [VSecure] VSecure is the hospitality content scrambling method used by the Philips Hospitality TVs. If you are interested to use it please contact the local Philips Hospitality TV sales representative. [RF Clone Program Info] All the settings from this submenu are used for SmartInstall.
  • Page 50 [Clone/Upgrade] Cloning and upgrade options are available in this menu. [Clone to TV] All settings are copied from USB drive to TV. [Select Clone to TV] Select the cloning data for cloning from multiple files. [Clone to USB] Clone the settings from the TV to the USB.
  • Page 51 [Upgrade Mode] Defines the medium used to receive software updates and new settings. [RF]: All settings and new software is received via coaxial cable. [IP]: All settings and any new software is received via Ethernet cable. [Start Upgrade] RF  upgrade  can  be  manually  started  by  pressing  “OK”. TV set will auto switch OFF and will search for new software and cloning data on RF network.
  • Page 52 To store settings press “HOME” (MENU button). The following menu will be displayed: [Discard]: All changes in the Professional setup menu will be discarded and TV will return to TV channel. [Store and Restart Later]: All changes are saved but will be applied only when TV will restart. [Store and Restart Now]: TV will store the settings and will restart to apply all the settings.

  • Page 53: Welcome Logo

    IMPORTANT: Total amount of size for SmartInfo and Welcome Logo MUST be smaller than 62 Mb ( There are 2 Philips logos displayed at startup. The second logo can be replaced by a picture uploaded via USB. File format: 1280 x 720.png file. The welcome logo is display only if Low power standby is set to Green and TV is in deep standby state before switching ON.

  • Page 54: Smartinfo Show

    7.1.2 SmartInfo Show SmartInfo used as Show contains pictures uploaded in TV memory which are changed by the TV set automatically at every 8 seconds. The pictures are displayed in a loop and the guest cannot influence the speed or the order of displaying.

  • Page 55: Clone

    9. Clone With cloning it is possible to copy to/from a USB device TV the configuration data, media content and the channel list data. Place a USB Memory stick in the USB side connector of the TV. *The USB device should be formatted as FAT or FAT32. Access the Professional menu by pressing the “RC5  SETUP”...
  • Page 56 TPN14HE_CloneData: contains the cloning data and CSM information Autorun.upg: is the latest software version downloaded from http://www.philips.com/support Note: TV will check the version number of the software available on the USB and will upgrade only if the number is higher than the one installed on TV.

  • Page 57: Feature Settings

    9. Feature settings [Multi RC] This function allows that up to ten televisions can be installed in a room whereas every TV will listen to its own RC. Once the TV is set, also every RC can be set to remember its connected TV: [Off] This function is not used;...
  • Page 58 Afterwards define the country in which the TV is installed. And if it is required the Time offset. 2. Go to Installation and enable MyChoice. In this case three options are available. These are: [OFF]: This means that MyChoice is disabled and the packages are not available. [ON]: MyChoice is enabled but will only work with scratch cards.
  • Page 59 3. [Ask for PIN] [OFF]: The code is required only one time at activation. A new code request will be requested when the validity is expiring. [ON]: Pin Code is required ever time when the feature is used. Every time when the TV set is switched [ON], the feature will require the pin code.
  • Page 60 Note: Extra channels can contain some movie channels or sport channels like: HBO, Comedy Central, Sky Sport. Package 2: In this package you can add channels which will be activated with a different MyChoice pin code. This package can contain “Free  channels”, “Package 1” and another few channels which will be available only if the pin code is valid for Package 2.
  • Page 61 Note: If you do a power cycle of the TV and press the MyChoice button again, you can enter the same pin code if this code is still valid. Important remark: If you enter a new pin code, the previous code will become invalid despite the fact that the code could be still valid.

  • Page 62: Csm (Consumer Setup Menu)

    The text file which contains all the data will have the name composed from the model number and serial number of the  TV.    File  can  be  viewed  using  any  text  editor  and  doesn’t  affect  the  cloning  data.   Content of the file looks like this: 1.1 Set Type: 28HFL5009D/12 1.2 Production code: FZ1A1425043274 1.3 Installation date: 140630 1.4a Option Code 1:...
  • Page 63 © 2014 Koninklijke Philips N.V. All Rights reserved. Specifications are subject to change without notice. Trademarks are the property of Koninklijke Philips N.V. or their respective owners. www.philips.com...

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