EcoWater ESM9CE+ Owner's Manual
EcoWater ESM9CE+ Owner's Manual

EcoWater ESM9CE+ Owner's Manual

Water conditioner/refiner
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OWNER'S MANUAL
How to operate your EcoWater Systems
Water Conditioner/Refiner
EcoWater Systems
Conditioner Models
ESM9CE+
ESM11CE+
ESM15CE+
ESM18CE+
ESM25CE+
& ESM42HTE+
Refiner Models
ERM10CE+
& ERM20CE+
Part No. 7311664 (Rev. K 8/3/12)

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Summary of Contents for EcoWater ESM9CE+

  • Page 1 OWNER’S MANUAL How to operate your EcoWater Systems Water Conditioner/Refiner EcoWater Systems Conditioner Models ESM9CE+ ESM11CE+ ESM15CE+ ESM18CE+ ESM25CE+ & ESM42HTE+ Refiner Models ERM10CE+ & ERM20CE+ Part No. 7311664 (Rev. K 8/3/12)
  • Page 2: Table Of Contents

    Consult the dealer or an experienced radio/TV tech- Use care when handling the EcoWater Systems condi- nician for help. tioner/refiner. Do not turn upside down, drop, or set on Changes or modifications not expressly approved by sharp protrusions.
  • Page 3: Planning Installation

    ECOWATER Planning Installation S Y S T E M S WEATHER PROTECTION If installing the unit in an outside location, be sure to pro- vide protection from the elements, contamination, vandal- ism, and direct sunlight. For future reference, enter the following information: Model No.
  • Page 4 EcoWater Systems FIG. 1B conditioner/refiner. A laundry tub, standpipe, etc., are other options (See Figure 1B). A 230V, 50 Hz, grounded, continuously “live” electrical outlet is needed, in a dry location near the EcoWater Systems conditioner/refiner.
  • Page 5: Unpacking

    NOTE: For lubrication, use silicone grease approved for note any damage to the shipping carton. Notify the transporta- potable water supplies tion company if damage is present. EcoWater Systems is not 4. TURN OFF WATER SUPPLY responsible for in-transit damages.
  • Page 6: Installation

    To restore the ground, do either step 8a or 8b following. 11. On Two-tank models, a. Install the EcoWater Systems ground clamp kit (not includ- connect the brine tubing ed) across the inlet and outlet copper pipes (See Figure 4A).
  • Page 7 After about three minutes, open a hot water faucet for one minute, or until all air is expelled. Care is taken at the factory to keep your EcoWater Systems conditioner/refiner clean and sanitary. However, e. Close all faucets and check your plumbing work for during shipping, storage, installing and operating, bacteria leaks.
  • Page 8: Conditioner/Refiner Operation

    SETUP PROCEDURE electronic control compensates automatically after you set the iron level in Step 11, below. When the EcoWater Systems conditioner/refiner is plugged in for the first time, a beep sounds and the dis- 8. Press the SELECT ( ) button.
  • Page 9 S Y S T E M S CONDITIONER/REFINER STATUS SCREENS MAIN MENU During normal operation, the EcoWater Systems condi- tioner/refiner’s display shows up to four status screens (Page 15 explains how individual screens can be turned on or off). Each is shown for six seconds, in a rolling FIG.
  • Page 10 ECOWATER Conditioner/Refiner Operation S Y S T E M S CONNECTING TO OPTIONAL REMOTE When the conditioner/refiner’s electronic control is first powered up, it is not yet in communication with the remote. Do the following to establish a link between FIG.
  • Page 11 ECOWATER Conditioner/Refiner Operation S Y S T E M S LOCKOUT FEATURE In software version R1.4 and higher, a “lockout” feature 10. Press the LEFT (3) button three times to return to is available to prevent user modification of parameters the rolling status screens.
  • Page 12 ECOWATER Conditioner/Refiner Operation S Y S T E M S SETTING SALT LEVEL LOW SALT ALARM Use this feature when adding salt to the conditioner/ Use this feature to program when the electronic control refiner. will display a low salt alarm. The number of days can be customized, or the feature can be turned off.
  • Page 13 ECOWATER Conditioner/Refiner Operation S Y S T E M S RECHARGING THE CONDITIONER/REFINER SETTING THE CURRENT TIME This feature may be used to assure an adequate supply When the conditioner/refiner’s electronic control is first of conditioned water at times of unusually high water powered up, a “wizard”...
  • Page 14 ECOWATER Conditioner/Refiner Operation S Y S T E M S SETTING RECHARGE TIME SETTING HARDNESS When the conditioner/refiner’s electronic control is first When the conditioner/refiner’s electronic control is first powered up, the default time for starting an automatic powered up, a “wizard” screen prompts you to enter recharge is 2:00 a.m.
  • Page 15 ECOWATER Conditioner/Refiner Operation S Y S T E M S MODIFYING ROLLING SCREENS SETTING THE LANGUAGE During normal conditioner/refiner operation, four status When the conditioner/refiner’s electronic control is first screens are shown in sequence (See “Conditioner/ powered up, a “wizard” screen prompts you to set the Refiner Status Screens”...
  • Page 16 ECOWATER Conditioner/Refiner Operation S Y S T E M S SETTING TIME FORMAT SETTING HARDNESS UNITS Use this feature to select a 12-hour (AM/PM) or 24-hour Use this feature to select grains or parts per million clock. (ppm) as hardness units.
  • Page 17 ECOWATER Conditioner/Refiner Operation S Y S T E M S SYSTEM INFORMATION Use these features to look up the following information about the conditioner/refiner and its operations: Model information (model number and software FIG. 56 version) Water available (softened water ready for use)
  • Page 18 ECOWATER Conditioner/Refiner Operation S Y S T E M S CYCLE TIMES 8a. Backwash time: Press the UP (5) or DOWN Use these features to change the following conditioner/ (6) buttons to change the backwash time. refiner operations: Hold the button down to rapidly advance. The...
  • Page 19 ECOWATER Conditioner/Refiner Operation S Y S T E M S SPECIAL FEATURES Use these features to change the following operations: 8a. Efficiency mode: If the desired efficiency mode already has a black dot next to it (See Efficiency mode Figure 75), go to Step 9. Otherwise, press the...
  • Page 20 For more details on the use of auxiliary controlled equipment in water treatment systems, consult the If the auxiliary control mode has been set to Chemical EcoWater Systems “Problem Water Guide.” feed, as described in the previous section, two addition- To select an auxiliary control mode: al lines (Chemical feed volume and Chemical feed timer) will appear on the Special features menu.
  • Page 21 Evaluation), a homeowner or service technician can instead of the rolling status screens (See Figure 82). transmit operational data via a telephone for diagnostic purposes. Ask your participating EcoWater Systems dealer for more information. To send an E.A.S.E. message: 1. From any of the rolling status screens, press the FIG.
  • Page 22 ECOWATER Conditioner/Refiner Operation S Y S T E M S DIAGNOSTICS This feature allows a service technician to check the 10. When finished viewing the Diagnostics screen, operating state of individual components in the condi- press the SELECT ( ) button. The display will go tioner/refiner (e.g.
  • Page 23 S Y S T E M S UNPACKING INSTALLING THE SUPPORT The EcoWater Systems HydroLink™ remote is shipped The EcoWater Systems HydroLink™ remote is shipped from the factory in one carton. Thoroughly check for with a teardrop-shaped support to hold the unit at an possible shipping damage and parts loss.
  • Page 24 Active Alerts HYDROLINK™ REMOTE (if any) FIG. 97 The EcoWater Systems HydroLink™ remote is part of a wireless system which monitors multiple water treat- Some screens have more information than can be ment devices in a home. These water treatment...
  • Page 25: Remote Operation

    ECOWATER Optional Remote Operation S Y S T E M S ADDING A DEVICE Photo LEFT RIGHT Display Cell Button Button Button To initiate communication between the remote and a device such as a conditioner/refiner, it is necessary to add the device to the remote by doing the following: 1.
  • Page 26 ECOWATER Optional Remote Operation S Y S T E M S PHOTO CELL To prolong battery life, the remote has a photo cell above the display (See Figure 99). This cell triggers the display to “go to sleep” (turn off) when the ambient light level stays low for 10 minutes.
  • Page 27 ECOWATER Optional Remote Operation S Y S T E M S SETTING THE LANGUAGE DRINKING WATER STATUS MESSAGE Language is set independently on the remote and con- If a communications-capable drinking water filtration ditioner/refiner (See Page 15 to set the conditioner/ (RO) system has been added to the remote, it will have refiner’s language).
  • Page 28 ECOWATER Optional Remote Operation S Y S T E M S RECHARGING THE CONDITIONER/REFINER This feature may be used to assure an adequate supply 6. Press the SELECT ( ) button. The display will go back to the conditioner/refiner menu (Figure 114).
  • Page 29 ECOWATER Optional Remote Operation S Y S T E M S CHANGING WHICH DATA ITEMS ARE DIS- PLAYED IN THE STATUS SCREENS Each device added to the remote (conditioner/refiner, 5. Press the DOWN (6) or UP (5) buttons to scroll through the list of display data items.
  • Page 30 ECOWATER Optional Remote Operation S Y S T E M S CHANGING THE ORDER OF DATA ITEMS CHANGING WHICH DATA ITEMS MAY BE DISPLAYED IN THE STATUS SCREENS REMOTELY CONTROLLED In addition to changing which data items the remote dis-...
  • Page 31 ECOWATER Optional Remote Operation S Y S T E M S RENAMING A DEVICE DELETING A DEVICE Each device (conditioner/refiner, drinking water system, To delete a device from the remote (possible reasons etc.) in the system has a default name in the header of for deleting a device include replacing or upgrading the its status screen.
  • Page 32: Service Information

    Although this may help keep the resin bed clean, it may also release corrosive Water Level fumes that will weaken and shorten the life of some EcoWater Systems conditioner/refiner electronic parts. Iron Out salt is safe to use on two-tank models. FIG. 133...
  • Page 33 If it should EcoWater Systems, following directions on the contain- become plugged with dirt, silt, sand, etc., the EcoWater er. Clean the resin every six months, or more often if Systems conditioner/refiner will not work and hard water iron appears in the conditioned water supply.
  • Page 34 S Y S T E M S RELIEVING WATER PRESSURE WITH THE BYPASS VALVE(S) CAUTION: Always relieve water pressure in the EcoWater Systems conditioner/refiner, as described below, before removing parts from the valve or resin tank. DE-PRESSURIZE 1. Put bypass valve(s) into Bypass position.
  • Page 35 If no problem is found after making the initial checks, (See Figure 6 on Page 6)? proceed to “Troubleshooting - Manual Diagnostics” and 7. Are inlet and outlet pipes connected to the EcoWater “Manual Advance Recharge Check” on the next two conditioner/refiner inlet and outlet respectively?
  • Page 36: Troubleshooting

    ECOWATER Service Information S Y S T E M S AUTOMATIC ELECTRONIC DIAGNOSTICS CHECKING THE TURBINE 1. Display the Diagnostics screen, following the proce- This conditioner/refiner has a self-diagnostic function for dure on Page 22. the electrical system (except for input power and/or 2.
  • Page 37 ECOWATER Service Information S Y S T E M S TROUBLESHOOTING - 12. If the unit does not draw brine, check for: MANUAL ADVANCE RECHARGE CHECK Dirty or defective nozzle / venturi (See Page 33) Nozzle / venturi not seated on the gasket or gas-...
  • Page 38: Dimensions

    ECOWATER Dimensions S Y S T E M S 43.2 cm 17” 8.6 cm 3---3/8” Nominal Resin Salt Storage Dimension Dimension Dimension Model 32.4 Tank Size Capacity 12---3/4” ESM9CE+ 9” Dia. x 14” 19 kg 41.5 cm 29.1 cm 55 cm ERM10CE+ 8”...
  • Page 39: Specifications

    ECOWATER Specifications & Schematic S Y S T E M S ESM9CE+ ERM10CE+ ESM11CE+ ESM15CE+ ESM18CE+ ERM20CE+ ESM25CE+ ESM42HTE+ Model Code ER 10 E 11 E 15 E-17 ER 20 E-25 E-42 10.6 Rated Softening Capacity 10.4 11.3 15.7 28.0 (mol @ kg Salt Dose) 11.3...
  • Page 40: Repair Parts

    ECOWATER Repair Parts S Y S T E M S ECOWATER SYSTEMS CONDITIONER/REFINER ASSEMBLY (Models ESM9CE+, ERM10CE+, ESM11CE+ & ESM15CE+) Valve Assembly See Pages 44 - 45 for parts...
  • Page 41 ECOWATER Repair Parts S Y S T E M S ECOWATER SYSTEMS CONDITIONER/REFINER ASSEMBLY (Models ESM9CE+, ERM10CE+, ESM11CE+ & ESM15CE+) Part No. Description Part No. Description Overflow Hose Adaptor Kit 7250826 Power Cable – 7331258 (includes Key Nos. 11-13) Repl. Top Cover Assembly, 7297585 incl.
  • Page 42 ECOWATER Repair Parts S Y S T E M S ECOWATER SYSTEMS CONDITIONER/REFINER ASSEMBLY (Models ESM18CE+, ERM20CE+, ESM25CE+ & ESM42HTE+) Valve Assembly See Pages 44 - 47 for parts...
  • Page 43 ECOWATER Repair Parts S Y S T E M S ECOWATER SYSTEMS CONDITIONER/REFINER ASSEMBLY (Models ESM18CE+, ERM20CE+, ESM25CE+ & ESM42HTE+) Part No. Description Part No. Description 7250826 Power Cable Overflow Hose Adaptor Kit – 7331258 (includes Key Nos. 68-70) Repl. Top Cover (Models ESM18- 7218662 CE+, ERM20CE+ &...
  • Page 44 ECOWATER Repair Parts S Y S T E M S 3/4” DC VALVE ASSEMBLY (Models ESM9CE+, ERM10CE+, ESM11CE+, ESM15CE+, ESM18CE+, ERM20CE+ & ESM25CE+) Wear Strip Seal Cross Section View...
  • Page 45 ECOWATER Repair Parts S Y S T E M S 3/4” DC VALVE ASSEMBLY (Models ESM9CE+, ERM10CE+, ESM11CE+, ESM15CE+, ESM18CE+, ERM20CE+ & ESM25CE+) Part No. Description Part No. Description Nozzle & Venturi Assembly 7224087 Screw, #8-32 x 25.4 mm (2 req.)
  • Page 46 ECOWATER Repair Parts S Y S T E M S 1” DC VALVE ASSEMBLY (Model ESM42HTE+) Wear Strip Seal Cross Section View...
  • Page 47 ECOWATER Repair Parts S Y S T E M S 1” DC VALVE ASSEMBLY (Model ESM42HTE+) Part No. Description Part No. Description Turbine & Support Assembly 7224087 Screw, #8-32 x 25.4 mm (2 req.) – 7290931 (includes 1 ea. of Key Nos. 173, 174 Repl.
  • Page 48 ECOWATER S Y S T E M S EcoWater Systems Europe NV Geelseweg 56, 2250 Olen, Belgium...

Table of Contents