Table of contents Important safety instructions..3 Adjusting the projection angle ....26 Correcting picture distortion....26 Overview..........6 Using the preset and user modes ..27 Fine-tuning the picture quality .... 28 Shipping contents........6 Advanced picture quality controls ..30 Standard accessories........6 Optional accessories........
Thank you for your purchase of this quality BenQ video projector! It has been designed to provide you with an enjoyable home theater viewing experience. For the best results, please read this manual through carefully as it is your guide through the control menus and operation.
Page 4
Liquids spilled into the projector will void your images for ceiling mount installation. Use only warranty. If the projector does become wet, BenQ's Ceiling Mount Kit for mounting. disconnect it from the power point and call BenQ to have the projector repaired. Important safety instructions...
Page 5
Moisture condensation 13. Never attempt to replace the lamp assembly until the projector has cooled down and is unplugged Never operate the projector immediately after from the power supply. moving it from a cold location to a hot location. When the projector is exposed to such a change in temperature, moisture may condense on the crucial internal parts.
Overview Shipping contents Carefully unpack and verify that you have the items below. Some of the items may not be available depending on your region of purchase. Please check with your place of purchase. Standard accessories Some of the accessories may vary from region to region. Please consult your dealer for detailed information. *The warranty card is only supplied in some specific regions.
Operating the projector from the top Ceiling mounting the projector We want you to have a pleasant experience using your BenQ projector, so we need to bring this safety matter to your attention to prevent damage to person and property.
Page 8
If you use a non-BenQ brand projector ceiling mount kit, there is a safety risk that the projector may fall from the ceiling due to an improper attachment through the use of the wrong gauge or length screws. You can purchase a BenQ projector ceiling mount kit from the place you purchased your BenQ projector.
Projector features • Full HD compatible The projector is compatible with Standard Definition TV (SDTV) 576i, Enhanced Definition television (EDTV) 480p, 576p and High Definition TV (HDTV) 720p, 1080i/p 60Hz formats, with the 1080p format providing a true 1:1 image reproduction. •...
Projector exterior view Front and upper side view 1. Control panel (See "Control panel" on page 11 for details.) 2. Lamp cover 3. Vent 4. Lens cap 5. Lens shift cover 6. Focus and Zoom ring 7. Vent 8. Front IR sensor 9.
Controls and functions Control panel 1. Focus ring 12. Keystone/Arrow keys ( / Up, Down) Adjusts the focus of the projected image. 2. Zoom ring Manually corrects distorted images resulting from an angled projection. Adjusts the size of the image. 3.
Remote control 10. FINE TUNE Displays the "Color Temperature Fine Tuning" menu. For details, please refer to "Setting a preferred color temperature" on page 11. 3D/INVERT Enters the "3D" menu directly and toggles the invert function between on and off. 12.
Purchase the BenQ Projector Ceiling Mount Kit Note that a special rear projection screen and the from your dealer to mount your projector on the BenQ Projector Ceiling Mount Kit are required for ceiling. this installation location. *Set Front Ceiling after you turn the projector...
Obtaining a preferred projected image size The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size. The projector should always be placed horizontally level (like flat on a table), and positioned directly perpendicular 90°...
If you place the projector in a different position (to that recommended), you will have to tilt it down or up to center the image on the screen. In these situations, some image distortion will occur. Use the Keystone function to correct the distortion. See "Correcting picture distortion"...
Page 16
Installation for a 4:3 ratio screen The illustrations and table below are provided for those users who already have 4:3 aspect ratio screens or intend to purchase 4:3 aspect ratio screens to view 16:9 ratio projected images. Floor Installation Ceiling Installation <A>...
Shifting the projection lens vertically The vertical lens shift control provides flexibility for installing your projector. It allows the projector to be positioned slightly above or below the top level of the projected images. The lens shift (offset) is expressed as a percentage of the projected image height. It is measured as an offset from the projected image's vertical center.
Connecting with video equipment You can connect the projector to any type of video equipment, such as a VCR, DVD player, Blu-ray player, digital tuner, cable or satellite decoder, video game console or digital camera. You can also connect it to a desktop or laptop PC or Apple Macintosh system.
Connecting HDMI devices • Connecting HDMI devices to the projector with HDMI cables HDMI (High-Definition Multimedia Interface) supports uncompressed video data transmission between compatible devices like DTV tuners, DVD players, Blu-ray players and displays over a single cable. It provides pure digital viewing and listening experience. You should use an HDMI cable when making connection between the projector and HDMI devices.
Connecting S-Video or video devices You need to connect only S-Video or composite Video cable from the same device, never both at the same time. You should also connect the separate audio cable to a suitable audio amplifier. AV equipment From audio output To audio input terminals terminals...
Using the projector Preparations 1. Plug in and turn all of the connected equipment on. 2. If not already in, plug the supplied power cable into the AC inlet on the rear of the projector. 3. Plug the power cable into a wall power outlet and turn the wall switch Please use the original accessories (e.g.
Selecting an input source The projector can be connected to multiple equipment at the same time. NOTE: When HDMI 1 When the projector is first turned on, it will attempt to reconnect with automatically searching for a the input source which was in use when the projector was last shut HDMI 2 valid input source, down.
3. Press control to turn the OSD menu on. to select a preferred language. System Setup Picture -- Basic Language English Preset Mode Cinema Splash Screen BenQ User Mode Management Projector Position Front Brightness Auto Off Disable Contrast Sleep Timer Disable...
Utilizing the password function For security purposes and to help prevent unauthorized use, the projector includes an option for setting up password security. The password can be set through the On-Screen Display (OSD) menu. Once the password is set and this function is selected, the projector is password-protected. Users who do not know the correct password can not use the projector.
Page 25
2. Write down the number and turn off your projector. Exit 3. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.
Adjusting the projected image Adjusting the projection angle There are four adjuster feet on the bottom of the projector. These can be used if necessary to change the projection angle. Screw the feet in or out as appropriate to aim and level the projection angle. If the screen and the projector are not perpendicular to each other, the projected image becomes vertical trapezoidal.
Using the preset and user modes Selecting a preset mode The projector is preset with several pre-defined picture modes so that you can choose one to suit your operating environment and input source picture type. To select a preset mode that suits your need: 1.
5. Press to highlight a picture mode that is closest to your need and press MODE/ENTER and MENU/EXIT to go back to the User Mode Management page. 6. Here you can rename the User 1, User 2, or User 3 mode by pressing to highlight Rename User Mode and press MODE/ENTER.
Page 29
Adjusting Color Highlight Color in the Picture -- Basic menu and adjust the values by pressing on the projector or remote control. Lower setting produces less saturated colors; setting to the minimum value makes the image black and white. If the setting is too high, colors on the image will be overpowering, which makes the image unrealistic.
Advanced picture quality controls There are more advanced functions in the Picture -- Basic > Advanced... and Display menus to be adjusted to your preference. To save the settings, just press MENU/EXIT to leave the OSD menu. Setting Black Level Highlight Black Level in the Picture -- Basic >...
Page 31
Gamma refers to the relationship between input source and picture brightness. • Gamma 1.6/1.8/2.0/BenQ Select these values according to your preference. • Gamma 2.2 Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.
Page 32
1. In the Picture -- Basic > Advanced... menu, highlight Color Management and press MODE/ENTER. The Color Management page displays. Yellow Green 2. Highlight Primary Color and press to select a color from among Red, Green, Blue, Cyan, Magenta and Yellow. 3.
Adjusting the sound The sound adjustments made as below will have an effect on the projector speaker(s). Be sure you have made a correct connection to the projector audio input. See "Connecting with video equipment" on page 18 for how the audio input is connected. Muting the sound To temporarily turn off the sound: 1.
Selecting the aspect ratio The "aspect ratio" is the ratio of the image width to the image height. Digital TV is usually in 16:9 ratio, which is the default for this projector, and most analog TV signals and DVDs are in 4:3 ratio. With the advent of digital signal processing, digital display devices like this projector can dynamically stretch and scale the image output to a different aspect than that of the image input source.
image. Anamorphic is most suitable for images which are already in a 16:9 aspect, like high definition TV, as it displays them without aspect alteration. 6. Letter Box: Scales a picture to fit the projector’s native resolution in its horizontal width and resize the picture’s height to the 3/4 of the projection width.
Operating in a high altitude environment We recommend that you activate High Altitude Mode when your environment is higher than 1500 meters (around 4920 feet) above sea level, or whenever the projector will be used for extended periods of time (>10 hours) without shutdown. To activate High Altitude Mode: 1.
Displaying more than one image source simultaneously Your projector is capable of displaying pictures simultaneously from two input sources, which can be used to enhance your presentation in an interesting way. Ensure the signals you want to display are correctly connected to the projector.
Display > 3D > 3D Mode menu. After you have connected the 3D video devices to the projector, make sure the power of BenQ 3D glasses is on. Wear the BenQ 3D glasses, and then enjoy your 3D experience! Using the 3D menus 1.
Personalizing the projector menu display The On-Screen Display (OSD) menus can be set according to your preferences. The following settings do not affect the projection settings, operation, or performance. • Menu Display Time in the System Setup > Menu Settings menu sets the length of time the OSD will remain active after your last key press.
Black Level 0 IRE/7.5 IRE Clarity Control Noise Reduction/Detail Enhancement Color Temperature Fine Red Gain/Green Gain/Blue Gain/Red Offset/ Tuning Green Offset/Blue Offset Advanced... Gamma Selection 1.6/1.8/2.0/2.2/2.4/2.5/2.6/2.8/BenQ Brilliant Color On/Off Color Management Primary Color/Hue/Gain/Saturation Reset Picture Settings On/Off Mute On/Off Volume 0–10...
Page 41
3D Mode Packing/Top-Bottom/Side-by-Side/2D 3D Conversion 3D Depth Adjust -10-10 3D Sync Invert Disable/Invert Language Splash Screen BenQ/Black/Blue Projector Position Front/Front Ceiling/Rear/Rear Ceiling Disable/5 min/10 min/15 min/20 min/25 min/ Auto Off System Setup 30 min Disable/30 min/60 min/90 min/120 min/150 Sleep Timer...
Page 42
Reset Lamp Timer Lamp Settings Equivalent Lamp Hour Auto HDMI Format PC Signal HDMI Settings Video Signal On/Off Baud Rate 2400/4800/9600/19200/38400/57600/115200 Test Pattern Advanced Closed Caption Enable On/Off Setup Closed Caption Caption Version CC1/CC2/CC3/CC4 Quick Cooling On/Off High Altitude Mode On/Off Change Password Password...
Page 43
Picture -- Basic menu Function Description Pre-defined picture modes are provided so you can optimize your projector Preset Mode picture set-up to suit your program type. See "Selecting a preset mode" on page 27 for details. Selects a preset mode that most suits your need for the picture quality and User Mode further fine-tune the picture based on the selections listed below.
Page 44
Audio Setup menu Function Description Enables or disables the SRS function. Selecting On to enable the surround sound. Mute "Muting the sound" on page 33 for details. Volume "Adjusting the sound" on page 33 for details. Adjusts the higher frequencies of your audio source through the projector. The Treble higher the value, the more treble effect you'll receive.
Page 45
Display menu Function Description There are several options to set the picture’s aspect ratio depending on your Aspect Ratio input source. See "Selecting the aspect ratio" on page 34 for details. Corrects any keystoning of the picture. See "Correcting picture distortion" on Keystone page 26 for details.
Page 46
Allows you to select which logo screen will display during projector start-up. Splash Screen You can choose BenQ logo screen, Blue screen or Black screen. The projector can be installed on a ceiling or behind a screen, or with one or Projector Position more mirrors.
Page 47
BenQ video display devices. Accordingly, we recommend that setup and calibration be performed by an ISF certified installation technician.
Page 48
Information menu This menu shows you the current operating status of the projector. Some picture adjustments are available only when certain input sources are in use. Unavailable adjustments are not shown on the screen. Function Description Source Shows the current signal source. Preset Mode Shows the selected mode in the Picture -- Basic >...
Additional information Care of the projector Your projector needs little maintenance. The only thing you have to do on a regular basis is keep the lens clean. Never remove any parts of the projector except the lamp. Contact your dealer or local customer service center if the projector fails to operate as expected.
Lamp information Getting to know the lamp hour When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by the built-in timer. "Setting Lamp Power as Economic or SmartEco" below for more information on Economic mode. To obtain the lamp hour information: 1.
An old lamp may cause a malfunction in the projector and in some instances the lamp may explode. Go to http://lamp.BenQ.com for a replacement lamp. The Lamp indicator light and Temperature warning light will light up if the lamp becomes too hot. Turn the power off and let the projector cool for 45 minutes.
Replacing the lamp • To reduce the risk of electrical shock, always turn the projector off and disconnect the power cord before changing the lamp. • To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing the lamp.
Page 53
7. Use the handle to slowly pull lamp housing out of the projector. • Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector. • Do not place the lamp in locations where water might splash on it, children can reach it, or near flammable materials.
Power Temp Lamp Status & Description • The lamp has been damaged. Please contact your local BenQ customer center for purchasing a new lamp. • The lamp is not properly attached. • The lamp has been damaged. Please contact your local BenQ Flashing customer center for purchasing a new lamp.
Troubleshooting Problem Cause Remedy Plug the power cable into the AC inlet on the rear of the projector, and plug the power There is no power from the power cable into to the power outlet. If the power cable. outlet has a switch, make sure that it is The projector does switched on.
Specifications All specifications are subject to change without notice. Optical Control Resolution RS-232 serial control 1920 (H) x 1080 (V) 9 pin x 1 Display system IR receiver x 2 Single-chip DLP system Mini B type USB x 1 (Used for service) Lens F/Number Input terminals F = 2.45 to 3.07, f = 15.78 to 25.12 mm...
Page 57
Dimensions 339mm (W) x 120.2 mm (H) x 284.8 mm (D) Unit: mm 284.8 120.2 Ceiling mount installation Ceiling Mount screw: M4 (Max L = 8 mm) Unit: mm Important safety instructions...
Page 58
65.000 XGA_70 70.069 56.476 75.000 1024 x 768 XGA_75 75.029 60.023 78.750 XGA_85 84.997 68.667 94.500 BenQ Notebook 1024 x 576 60.0 35.820 46.966 Timing BenQ Notebook 1024 x 600 64.995 41.467 51.419 Timing 1280 x 768 1280 x 768_60 59.870...
Page 59
1920 x 1080 1920 x 1080_60 59.939/60 67.432/67.5 148.35/148.5 640 x 480@67Hz MAC13 66.667 35.000 30.240 832 x 624@75Hz MAC16 74.546 49.722 57.280 1024 x 768@75Hz MAC19 74.93 60.241 80.000 1152 x 870@75Hz MAC21 75.06 68.68 100.00 Refresh rate Resolution Mode H.
Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.
Need help?
Do you have a question about the W1400 and is the answer not in the manual?
Questions and answers