Axis Q1604–E User Manual
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Axis Q1604–E User Manual

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USER'S MANUAL
AXIS Q1604–E Network Camera

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  • Page 1 USER'S MANUAL AXIS Q1604–E Network Camera...
  • Page 2 Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later version of this document will be posted to the Axis website, as required. See also the product’s online help, available via the web-based interface.

  • Page 3: Table Of Contents

    AXIS Media Control (AMC) ........

  • Page 4: Hardware Overview

    AXIS Q1604–E Network Camera Hardware overview Hardware overview Focus puller Zoom puller Status LED Internal microphone SD memory card slot Network connector (PoE) Audio out Audio in...
  • Page 5 AXIS Q1604–E Network Camera Hardware overview Power LED Network LED Control button Iris connector Power connector I/O terminal connector...
  • Page 6 AXIS Q1604–E Network Camera Hardware overview 15 16 17 Sunshield adjustment screw (2x) Sunshield Product number (P/N) & Serial number (S/N). The serial number may be required during the installation. Top cover Network camera Housing LED indicator (fan and heater)

  • Page 7: Cold Startup Delay Switch

    Enabling the Focus Assistant. Press and very quickly release the Control button. page 39 • Connecting to an AXIS Video Hosting System service. See . To connect, press and hold the button for about 1 second until the Status LED flashes green.
  • Page 8 AXIS Q1604–E Network Camera Hardware overview DC power input I/O connector Note page 52 For technical specifications, see I/O terminal connector - Use in applications for e.g. motion detection, event triggering, time lapse recording and alarm notifications. In addition to an auxiliary power and a GND pin, the I/O terminal connector provides the interface to: Digital output —...

  • Page 9: Led Indicators

    Triple flash: General error Alarm events will be triggered through the camera’s input port. See the User’s Manual, available on the CD provided with this product, or from www.axis.com Contact your Axis reseller for information about spare parts and troubleshooting.

  • Page 10: Status Led When Using Focus Assistant

    Note There is no need to restart the Axis product after changing the lens. However, the product must be restarted if you are interchanging between a P-iris, DC-Iris or fixed/manual iris lens. In order to set the focus and position the lens, the Axis product must be connected to the network.

  • Page 11: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.

  • Page 12: Access From The Internet

    Set the root password To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.

  • Page 13: The Live View Page

    See also The Live View page If the Axis product has been customized to meet specific requirements, not all the items described below will appear in the Live View page. The following provides an overview of each available button. Controls on the Live View page The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile.
  • Page 14 AXIS Q1604–E Network Camera Accessing the product Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view. The Record button is used to record the current video stream. The location where the recording is saved can be specified in the AMC Control Panel.

  • Page 15: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 16: Alternative Methods Of Accessing The Video Stream

    AXIS Q1604–E Network Camera Media streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 17: Accessing Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 18: Setting Up The Product

    Setting up the product Setting up the product The Axis product can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of the Live View page. Administrators have unrestricted access to all settings.

  • Page 19: Video And Audio

    AXIS Q1604–E Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: page 19 • Video stream settings. See • Stream profiles. See...

  • Page 20: Stream Profiles

    The Axis product supports two H.264 profiles. The Main profile provides higher compression than the Baseline profile with the same video quality, but requires more processing power to decode.
  • Page 21 White balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.
  • Page 22 The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows using different prioritization in normal light and in low light.

  • Page 23: Overlay

    An overlay image can be used to provide extra information, or to mask a part of the video image. To use your own image, such as a logo, first upload the image to the Axis product. Go to Video & Audio > Overlay Image, click Browse to locate the file and then click Upload.

  • Page 24: Audio Settings

    15 Simplex - speaker only - Audio is transmitted from the client to the Axis product and played by the speaker connected to the product. To send audio, the Talk and Microphone buttons in the AMC toolbar must both be enabled. Click either button to stop audio transmission.

  • Page 25: Audio Clips

    AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included in the Axis product. G711 •...

  • Page 26: Live View Config

    AXIS Q1604–E Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. page 20 •...
  • Page 27 Output Buttons An output on the Axis product can be controlled directly from the Live View page, by enabling the display of output buttons. To display the output buttons in the Live View page, select the type of control to use for the port from the drop-down list under Live View Config >...

  • Page 28: Detectors

    AXIS Q1604–E Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.

  • Page 29: Audio Detection

    Audio detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 30: Applications

    Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options >...

  • Page 31: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.

  • Page 32: Setting Up An Action Rule

    AXIS Q1604–E Network Camera Events Send Notifications — send a notification message to a recipient. • Setting Up an Action Rule An action rule defines the conditions that must be met for the product to perform an action, for example record video or send email notifications.

  • Page 33: Schedules

    AXIS Q1604–E Network Camera Events To add a recipient: 1. Go to Events > Recipients and click Add. 2. Enter a descriptive name 3. Select a recipient Type. 4. Enter the information needed for the recipient type. 5. Click Test to test the connection to the recipient.

  • Page 34: Recording List

    (that is, not the date the recordings were made). Note To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software For detailed recording and video information, select a recording and click Properties.
  • Page 35 AXIS Q1604–E Network Camera Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording...

  • Page 36: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.

  • Page 37: Date & Time

    Check the box to enable the IEEE 802.1X protocol. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure Audio Settings, on page 24 audio settings, see Note Deselecting this option will disable audio globally in the Axis product, for configured events and profiles with audio as well.

  • Page 38: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 39 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 40 This function can be disabled under System Options > Network > TCP/IP > Advanced. HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used.
  • Page 41 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be send to a destination outside the local network (for example the Internet).

  • Page 42: Storage

    . To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to factory default settings, on page 45 UPnP The Axis product includes support for UPnP .

  • Page 43: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 44: Support

    System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.

  • Page 45: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
  • Page 46 AXIS Q1604–E Network Camera System Options 3. Keep the Control button pressed for about 15 seconds until the Status indicator flashes amber. 4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The product has been reset to the factory default settings.

  • Page 47: Troubleshooting

    Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware. To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.

  • Page 48: Symptoms, Possible Causes And Remedial Actions

    Identify the product using its model or serial number. Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings.
  • Page 49 Control ( only Installation of additional Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go to Setup > Live View Config and select Java applet under Default viewer. ActiveX component restricted or prohibited Video and image problems, general Check the video stream and camera settings under Setup >...
  • Page 50 Troubleshooting Slow image update Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affect the performance of the Axis product. Poor performance Poor performance may be caused by heavy network traffic, multiple users accessing the product, low performance clients, use of features such as motion detection, event handling or uploaded applications.
  • Page 51 AXIS Q1604–E Network Camera Troubleshooting Distorted audio Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings. Feedback loops Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or use half-duplex mode instead.

  • Page 52: Technical Specifications

    Technical Specifications Item Specifications Function/group Models Camera AXIS Q1604-E: 720p resolution, outdoor Image sensor Progressive scan RGB CMOS 1/3” 1.3 MP (optically active) Lens Varifocal 2.8-8mm, F1.2, DC-iris, IR corrected, CS-mount Horizontal angle of view 80°-34° Vertical angle of view 59°-26°...
  • Page 53 Open API for software integration, including the ONVIF specification available at Programming Integration www.onvif.org, as well as VAPIX® and AXIS Camera Application Platform from Axis Interface Communications, specifications available at www.axis.com Support for AXIS Video Hosting System (AVHS) with One-Click Camera connection...

  • Page 54: Performance Considerations

    Connector kit, Installation Guide, CD with installation tools, recording software and accessories User’s Manual, Windows decoder 1-user license, Wall mount bracket, sunshield Video AXIS Camera Station - Video management software for viewing and recording up to 50 management cameras software (not See www.axis.com/products/video/software/ for more software applications via partners...
  • Page 55 AXIS Q1604–E Network Camera Technical Specifications • Heavy usage of event settings affect the product’s CPU load. Frame rate affected. • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
  • Page 56 User's Manual Ver. M4.3 AXIS Q1604–E Network Camera Date: January 2012 Part No. 45823 © Axis Communications AB, 2011 - 2012...

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