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Planar employees. When you purchase a Planar product, you get more than a display, you get the service and support you need to maximize your investment. To find the latest warranty and service information regarding your Planar product, please visit http://www.planarcontrolroom.com/support...
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Planar employees. When you purchase a Planar product, you get more than a display, you get the service and support you need to maximize your investment. To find the latest warranty and service information regarding your Planar product, please visit http://www.planarcontrolroom.com/support...
Introduction Planar UltraRes 4K professional display is a family of 84” Ultra HD displays that produce resolution and picture quality not before seen in large format LCD displays. There are three different offerings: the UR8450-LX, UR8450-MX and the UR8450-3D. Designed specifically for resolution-rich commercial applications, Planar UltraRes...
Refer all servicing to qualified service personnel. Servicing is required when any of the Planar UltraRes products have been damaged in any way, such as the AC power cord or plug is damaged, liquid has been spilled or objects have fallen into a product, the products have been exposed to rain or moisture, do not operate normally or have been dropped.
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Slight pressure on the LCD will cause distortion of the image. Heavier pressure will cause permanent damage. Planar UltraRes configurations should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts.
Om du vill slänga bort den här produkten ska du Jos haluat hävittää tämän tuotteen, ota yhteyttä Maddelerin Kullaniminin Sinirlandirilmasina paikallisiin viranomaisiin tai jälleenmyyjään ja tiedustele kontakta lokala myndigheter eller återförsäljar, och fråga efter lämplig avfallsmetod. asiaankuuluvia hävittämistoimenpiteitä. Dair Yönetmelik. Planar UltraRes User Manual...
When using high-contrast images, reposition the images frequently. • Turn off the Planar UltraRes when it is not in use. There are a few ways to do this automatically. Caution: For optimal performance, we suggest turning off the LED power on the Planar UltraRes for four hours per day.
Cooling Requirements For optimal performance, active cooling by the installer should be planned for when the ambient temperature anywhere in the wall is predicted to be above the specified ambient temperature for the display. Planar UltraRes User Manual...
Basic Concept of Planar UltraRes Display Basic Concept of Planar UltraRes Display The Planar UltraRes display uses four separate outputs that feed into the 84” display as one image. You can use any combination of HDMI, DisplayPort or DVI. There are two main modes of operation for the UltraRes Display: •...
Using the Remote Control The UltraRes remote control can be used for a variety of functions, including turning the display on and off and assigning individual inputs. Select individual inputs Turn display on/off Select single or multiple input connections Planar UltraRes User Manual...
Monitoring Software" on page 61. Input Setup You can set up your Planar UltraRes display using multiple or single inputs. Both are explained below. You can select multiple or single input mode using the remote control, the UltraRes Control tool or by using RS232 commands. For more information see "Setting Up UltraRes Using Multiple Inputs"...
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Input Setup Planar UltraRes User Manual...
At least Plan Your Installation You should have a detailed plan of how the Planar UltraRes display is to be configured. The plan should include calculations for the following: • Floor/wall load. Make sure the floor/wall is strong enough to support the weight of the Planar UltraRes.
• Four-output graphics cards that can output synchronized (genlocked) 1920 x 1080 outputs at up to 60 Hz. • Cards that support Planar’s support timings, as listed in the following section "Compatible Video Sources" on page 83. Caution: Before you purchase a graphics card for your source, contact your Sales Representative to get the most current information on Planar’s compatibility with leading...
Powering On/Off Planar UltraRes Displays Powering On/Off Planar UltraRes Displays There are several different ways to turn on or off the Planar UltraRes Display: • Using the On/Off buttons on the remote control. See "Using the Remote Control" on page 8 for more information.
Powering On/Off Planar UltraRes Displays Planar UltraRes in Standby Mode If you are unsure about whether or not the display is on but in standby mode, look for the small Standby LED. If it is off, you will not see the LED. If it is on but in Standby mode, you will see a blue LED.
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Powering On/Off Planar UltraRes Displays If an image is present on the current input, it will be displayed on the UltraRes display. Otherwise, you will see a blank screen color (the default is black). Planar UltraRes User Manual...
If ordered, this will be inside a (optional) separate box inside the LCD box. Note: If you do not use Planar’s mounts, you need to ensure the mounts that you purchase can adequately support the display. Mounting Used to line up where the template wall mounts will be installed.
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Unpacking and Checking Accessories Part Description Number Picture Kickstand Mounts to the display when bracket Planar mounts are purchased. M4 x 8 Used to mount the kickstand Panhead bracket. screws Planar UltraRes User Manual...
Contains the User Manual and setup software. Passive USB Used to set up display cable software. Remote control Used to power the display on/off, select multiple or single inputs. Note: Batteries are included but not installed. Planar UltraRes User Manual...
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Unpacking and Checking Accessories Planar UltraRes User Manual...
• The wall mounts for a landscape and portrait installation look very similar. The process to install them is almost exactly the same. The only difference is the way in which you use the wall mount template. This will be pointed out in the relevant step. Planar UltraRes User Manual...
Find the center point of the display on the wall where you intend to install it. Draw a short (about 1”) horizontal line and a vertical line to match the edge of the display. Planar UltraRes User Manual...
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Use the provided template to determine the center points of the wall mounts. The “V” notches are labeled “L” for a landscape display or “P” for a portrait display. Use the appropriate “V” notch to align with the horizontal line drawn in the previous step. Planar UltraRes User Manual...
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Let the template hang vertically so it is plumb, as the bottom hole in the template determines where the bottom mount will be installed. Screw in the appropriate hardware in the bottom hole of the template that corresponds with your display orientation. Remove each screw and the template. Planar UltraRes User Manual...
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Install the center screw in the bottom mount and repeat steps for any additional screws that you want to install. Note that there are open mount channels on the brackets. So you can install the screws wherever necessary along those channels. Planar UltraRes User Manual...
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Installing an UltraRes Display on a Wall Install the kickstand bracket to the back of the display using four M4 x 8 Panhead screws. Landscape holes for kickstand bracket installation Portrait kickstand installed on display Planar UltraRes User Manual...
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Using two people, carefully hang the back display onto the top wall mount bracket using the square brackets on the back of the display. Caution: Be sure that these are securely hung, as the top of the wall mount will hold most of the weight of the display. Planar UltraRes User Manual...
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On the bottom wall mount, there is locking hardware in the bottom corners of the mount. Push the hardware up and finger tighten the captive screws on the bottom to secure the display to the wall. Planar UltraRes User Manual...
Loosen the captive locking screws on both sides of the bottom mount. Pull the display out and then swing out the kickstand to hold it in place. The kickstand will nest into the kickstand bracket notch. Service position - with kickstand supporting display Planar UltraRes User Manual...
In order for the remote control to work, you need to connect the wired IR module to the display, also on the bottom of the I/O panel. Then place the IR receiver in the desired place on or near the display. Planar UltraRes User Manual...
The graphics card that you install on your main PC will determine what outputs will be plugged into the Planar UltraRes display. For example, some graphics cards have two HDMI outputs and two DisplayPort outputs. Any combination of these outputs is fine.
Input Source setting. For example, if you have four HDMI input sources, this feature should detect that your sources are connected to HDMI 1-4. • Select Individual Inputs - The example below shows the circled inputs that were selected individually. Planar UltraRes User Manual...
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Connections Below are two examples of setups in UltraRes Control software that are acceptable. Planar UltraRes User Manual...
• (1x) DisplayPort or HDMI/4K@ 24/25/30Hz • PC with DisplayPort 1.1a or 1.2 output • 4K Blu-ray player (for example, Sony BDP-S790) There are two preferred ways in which you can select individual inputs. They are described on the following pages. Planar UltraRes User Manual...
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Connections Using the Remote Control The UltraRes remote control has individual inputs that can be selected. So if this UltraRes input is connected to HDMI 2, press the HDMI 2 button on the remote control. Planar UltraRes User Manual...
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On the Source tab, select the input that is connected to the UltraRes display. For example, if this UltraRes input is connected to HDMI 2, select the HDMI 2 radio button in the Input Source section on the left. Planar UltraRes User Manual...
The UltraRes Control software is used as your primary tool for display setup. Use the following instructions to install the UltraRes Control software. Save the UltraRes Control.exe program to your computer’s hard drive. Double click the .exe file to open the installer program. Planar UltraRes User Manual...
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• If you want other users to have access to the UltraRes Control software, select the Everyone radio button. • If you want to be the only user who can access the UltraRes Control software, select the Just me radio button. Click Next to continue. Planar UltraRes User Manual...
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Click Next on the next window to continue. As the installation is occurring, you will see the status bar for up to a couple of minutes. Planar UltraRes User Manual...
Plug one end of the USB cable into your computer and the other into the UltraRes display. Windows will detect the new hardware and attempt to install the drivers. If this occurs, you should see a message similar to the following example. Planar UltraRes User Manual...
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Installing USB Drivers If the USB driver installation is successful, you will see a message similar to the example below. You are now done with the USB driver installation process. Planar UltraRes User Manual...
“Disconnected. ” Connect from the PC on which the software is installed to the UltraRes display using a USB connection. Click the Connect button to start the connection process. Planar UltraRes User Manual...
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Model name Serial number If no inputs are auto-detected, you will see a window similar to the following. Notice all fields are grayed out and cannot be changed. Planar UltraRes User Manual...
Setting Up Sources This information is covered earlier in the manual. Please see "Setting Up UltraRes Using Multiple Inputs" on page 32 and "Setting Up UltraRes Using Single Inputs" on page 34 for setup information. Planar UltraRes User Manual...
In standby mode, the low power option only uses 0.5W of power. • Fast Startup - Keeps AC power supplies running takes a little less time to power up and it is also needed if you intend to continually use networking capabilities. Planar UltraRes User Manual...
With some quadrant sources, the top and bottom halves of display can show frame tearing, at a delay of one frame per second. If you see frame tearing, use the TOP HALF sliders to compensate. FRAME DISPLAY BOTTOM HALF FRAME DELAY Planar UltraRes User Manual...
Upgrading Firmware Upgrading Firmware Upgrading software can only be done through the UltraRes Control software. Note: Firmware upgrades can only be done over a USB connection. Select the File menu bar and then Upgrade Firmware. Planar UltraRes User Manual...
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Upgrading Firmware A file called 4K.xml will be part of the release package. Navigate to this section and click Open to begin the upgrade process. Note: The upgrade can be initiated from ON or standby mode. Planar UltraRes User Manual...
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The upgrade process status bar will show where you are in the upgrade process as the upgrade proceeds. When the upgrade is complete, you will see a message box similar to the following example. Planar UltraRes User Manual...
To see the last 50 errors that have occurred, select the Error Log tab in the UltraRes Control software, as shown below. For a complete list of the error codes, see "Error Codes in the UltraRes Control Software" on page 85. Planar UltraRes User Manual...
Optional Pedestal Mount - Front View ; 3$1(/ +$1*(5 7<3 ',63/$< 287/,1( 6(59,&( .,&.67$1' ; 3$1(/ /2&. &/,36 Note: This view shows the pedestal without the display mounted on it. Planar UltraRes User Manual...
View is shown as if looking from above the top of the pedestal. 3('(67$/ 02817 +2/(6 &$%/( $&&(66 View is shown as if looking at the bottom of the pedestal. Planar UltraRes User Manual...
81,7 81,7 6,1*/( 6,'(' 3('(67$/ ; 5(029$%/( 75,0 '28%/( 6,'(' )25 7,( '2:1 $1' 3('(67$/ &$%/( $&&(66 Single sided pedestal with display installed on one side Double sided pedestal with display installed on each side Planar UltraRes User Manual...
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Optional Pedestal Mount - Single and Double Sided Planar UltraRes User Manual...
It is used primarily for monitoring, reporting and some control (for example, manually powering the displays on and off ). Remote Monitoring Home This is the first page you will see when you open the Planar UltraRes Remote Monitoring software. Planar UltraRes User Manual...
Planar UltraRes Remote Monitoring Software Unit Status The Unit Status page shows a list of the different system settings for the display, including power, signal format and which sources are connected with which inputs. It also shows all current firmware information, the display ID and the serial number of the specific display.
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Power On/Off Power On/Off buttons control the LED power, not the AC power. You cannot control AC power through Planar UltraRes Remote Monitoring. This section has four options for which you can schedule an automatic power on/off. The options are: no automatic power on/off, same daily schedule, Monday-Friday same schedule and weekends off.
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Planar UltraRes Remote Monitoring Software Source Setup The Source Setup page allows you to perform the same tasks that you can using the UltraRes Control software: select single or multiple input model, select an input source for each input in single input mode, and different options for selecting inputs in multiple input mode.
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Planar UltraRes Remote Monitoring Software Advanced Setup The Advanced Setup page allows you to perform many of the same tasks that you can on the UltraRes Control software program, including selecting the power mode that works best for your display, which includes low power or fast startup. You can also select many display settings such as backlight intensity, frame delay, color space definitions and RGB settings.
Planar UltraRes Remote Monitoring Software Admin Setup The Admin Setup page contains four sub-pages: Network Setup, Date and Time, Access Control and Software Setup. These are described in the following pages. Planar UltraRes User Manual...
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This page allows you to configure network settings and whether or not you use DHCP. In the Hostname box it now says Planar. Change this name to something more appropriate. This will be the name for this particular server. The hostname is limited to 16 characters: alphanumeric, dash, or underscore only.
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Planar UltraRes Remote Monitoring Software b You do no need to fill in anything under the Static (non-DHCP) Network Settings section. However, if you do, these settings will be used in the event that the DHCP attempts to time out.
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Planar UltraRes Remote Monitoring Software Date and Time Use this page to change date and time information as needed. Set the date and time manually in the box under the Manual Date and Time section. The date format is very exact. Fill in the current date and time using exactly the format shown on the page.
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Planar UltraRes Remote Monitoring Software Access Control The Access Control page allows you to set parameters needed to access the web, the Remote Monitoring network, RS232 commands, as well as select the correct baud rate. Planar UltraRes User Manual...
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Planar logo in the top right corner of the page. Click the Choose File button to locate the latest UltraRes software that you downloaded from Planar’s website.
Reset page. Click OK, Reset to Factory Defaults and Reboot if you are sure you want to reset ALL settings to the factory default. The top of each page shows the Planar logo, which is a link to . You can change this link to refer to any URL that you find http://www.planar.com...
You can also set up multiple inputs using RS232 commands. As is typical with using RS232 commands, you can pull up a basic program such as Tera Term to send commands. Below is an small example. Planar UltraRes User Manual...
Setting Up Single Inputs You can set up single inputs using RS232 commands. As is typical with using RS232 commands, you can pull up a basic program such as Tera Term to send commands. Below is an small example. Planar UltraRes User Manual...
• “z” is the value to set for this parameter. It can have one of two formats: • Integer value: Any positive or negative number (example: 100) • String value: Any string surrounded by double quotes (example: “This is a string”) • “[CR]” is the ASCII carriage return key (0x0D). Planar UltraRes User Manual...
(for get commands) for this parameter. It can have one of two formats: • Integer value: Any positive or negative number (example: 100) • String value: Any string surrounded by double quotes (example: “This is a string”) • “[CR]” is the ASCII carriage return key (0x0D). Planar UltraRes User Manual...
Supported UltraRes 4K Commands Supported UltraRes 4K Commands The following section lists the commands that are currently support on the UltraRes display. Command Read/ Password Setting Code Write Inc/Dec Min Value Max Value String? Protected? Notes Auto Power Off Enable 0 = Off...
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Supported UltraRes 4K Commands Command Read/ Password Setting Code Write Inc/Dec Min Value Max Value String? Protected? Notes Information FPGA 1 Version Information FPGA 2 Version Information FPGA 3 Version Information FPGA 4 Version Information Firmware Version Input Mode 0 = Single Input (Scaled)
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Supported UltraRes 4K Commands Command Read/ Password Setting Code Write Inc/Dec Min Value Max Value String? Protected? Notes Multiple Input 3 0 = Auto 1 = DisplayPort 3 2 = HDMI 3 Multiple Input 4 0 = Auto 1 = DisplayPort 4...
Landscape mounts 32lbs 14.5kg Portrait mounts 20lbs Orientation Landscape (3D, LX, MX) or Portrait (MX version only) Rear clearance required None if using Planar’s mount system Aspect ratio 16:9 (landscape) 9:16 (portrait LED life 30,000 (half brightness) LCD Optical Specifications Specification...
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100-120V High line voltage range 200-240V Line frequency range 49-61Hz Power consumption Standby < 0.5W Normal operation 550W 460W typ. 550W x 3.42 BTU = 1881 BTU/hr max. 460W x 3.42 BTU = 1573.2 BTU/hr typ. Planar UltraRes User Manual...
If you are not able to solve your issue in this section, please contact Planar’s Technical Support team for assistance. Error Codes in the UltraRes Control Software To see the last 50 errors that have occurred, select the Error Log tab in the UltraRes Control software, as shown below.
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Calibration The main board could not It is likely that the calibration EEPROM Failure communicate with the calibration EEPROM cable is disconnected. EEPROM. Solution: Connect the EEPROM cable. Planar UltraRes User Manual...
Your graphics card may not support a 4K output. Solution Make sure that your graphics card can support a 4K output. See "Supported Graphics Cards" on page 12 for a list of the current graphics cards that Planar supports for the UltraRes display. Solution Confirm that you are using a DisplayPort output.
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Symptoms, Possible Causes and Solutions Planar UltraRes User Manual...
Downloading Utility Software Go to www.planarpartners.com. Enter your login and password information. Navigate to the section that contains software updates and then look for Planar UltraRes. From the list of available software, click on the tool you need. Planar UltraRes User Manual...
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Downloading Utility Software Planar UltraRes User Manual...
Industry Canada (ICES-003): This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Any changes or modifications to the display not expressly approved by Planar could void the user's authority to operate this equipment.
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