Acer Aspire 5110 Service Manual
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Acer Aspire 5110 Service Manual

Acer notebooks service guide
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Acer
Aspire 5110/5100/3100
TravelMate 5510/5210
Extensa 5410/ 5010
Service Guide
Service guide files and updates are
available on the ACER/CSD web.
For more information, please refer to
http://csd.acer.com.tw
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Summary of Contents for Acer Aspire 5110

  • Page 1 Acer Aspire 5110/5100/3100 TravelMate 5510/5210 Extensa 5410/ 5010 Service Guide Service guide files and updates are available on the ACER/CSD web. For more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
  • Page 2 Revision History Please refer to the table below for the updates of Aspire 5110/5100/3100 and TravelMate 5510/ 5210 and Extensa 5410/5010 service guide. Date Chapter Updates April 26, 2007 New model name added...
  • Page 3 Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical,...
  • Page 4 Any Acer Incorporated software described in this manual is sold or licensed “as is”. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
  • Page 5 Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 6 Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Touchpad Basics ......16 Acer Empowering Technology ..... . . 18 Empowering Technology Password .
  • Page 8 Norton AntiVirus ........29 How do I check for viruses? ..... 29 Hardware Specification and Configuration .
  • Page 9 Intermittent Problems ......84 Undetermined Problems ......85 Chapter 5 Jumper and Connector Location 86 Main Board .

  • Page 10: Chapter 1 System Specification

    Display • 15.4” WXGA Acer CrystalBrite TFT LCD, 1280 x 800 pixel resolution, 16 ms response time, supporting simultaneous multi-window viewing on dual displays via Acer GridVista • 15” XGA colour TFT LCD, 1024 x 768 pixel resolution Graphics ®...

  • Page 11: Audio

    (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD) (for selected models) Communication • Acer Video Conference featuring Voice and Video over Internet Protocol (VVoIP) support via Acer ® OrbiCam and optional Acer Bluetooth VoIP phone (for selected models) • Acer OrbiCam integrated 310,000 pixel CMOS camera (for selected model) featuring: •...

  • Page 12: I/O Interface

    • Four easy-launch buttons: Empowering Key, email, Internet and user-programmable button • Six/Seven media keys: TV, volume up, volume down, play/pause, stop, previous, next (for selected models) ® • Two communication switches: WLAN, Bluetooth • Acer remote controls (for selected models): • Acer Arcade (48 keys) ® • Windows...

  • Page 13: Environment

    Aspire 5100/3100 Series • 358 (W) x 269 (D) x 29.8/33.8 (H) mm (14.1 x 10.6 x 1.17/1.33 inches) • 2.82 kg (6.22 lbs.) for 15.4” LCD model • 2.78 kg (6.13 lbs.) for 15” LCD model Environment • Temperature: •...

  • Page 14: Block Diagram

    Block Diagram Chapter 1...

  • Page 15: Outlook Tour

    Comfortable support area for your hands when you use the computer. Microphone Internal microphone for sound recording. TV/media/volume buttons For use with Acer Arcade and other media playing programs (for selected models). Easy-launch buttons Buttons for launching frequently used programs. Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer’s functions and components.

  • Page 16: Closed Front View

    "Launch keys" on page 10 Icon Item Description "Launch keys" on page 10 Closed Front View Icon Item Description Icon Item Description Item Description Icon Item Description "Launch keys" on page 10 Icon Item Description Speakers Left and right speakers deliver stereo audio output. Icon Item Description...

  • Page 17: Left View

    Icon Item Description Item Description Left View "Easy-launch buttons" on page 10 "Launch keys" on page 10 Icon Item Description Icon Item Description Icon Item Description Kensington lock slot Connects to a Kensington-compatible computers security Note: lock. Icon Item Description Ventilation slots Enable the computer to stay cool, even after prolonged use.

  • Page 18: Rear View

    Note: Rear View Icon Item Description Icon Item Description Icon Item Description Aspire 5110 / 5100 / 3100 Series Icon Icon Item Item Description Description Icon Item Description Icon Item Description Modem (RJ-11) port Connects to a phone line. Icon...

  • Page 19: Base View

    Base View Item Item Description Description Hard disk bay Houses the computer’s hard disk (secured with screws). Memory compartment Houses the computer’s main memory. Ventilation slots and Helps keep the computer cool. cooling fan NOTE: Do not cover or obstruct the opening of the fan. Note Battery lock Locks the battery in position.

  • Page 20: Using The Keyboard

    Using the Keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and Embedded Numeric Keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Lock Key Description...

  • Page 21: Windows Keys

    "Acer eManager" on <Fn> + <F3> "Acer eManager" on page 20 <Fn> + <F3> <Fn> + <F3> Acer ePower Launches the Acer ePower Management in Acer page 20 Management Empowering Technology. <Fn> + <F3> <Fn> + <F4> Sleep Leads the computer to Sleep mode.

  • Page 22: Special Keys

    <Fn> + <F5> <Fn> + <F5> <Fn> + <F4> <Fn> + <F5> <Fn> + <F4> <Fn> + <F4> <Fn> + <F4> <Fn> + <F5> <Fn> + <F5> <Fn> + <F5> <Fn> + <F6> Hot Key Icon Function Description <Fn> + <F6> <Fn>...

  • Page 23: Indicators

    Item Description Item Description Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible Item Description even when the computer cover is closed up. "Launch keys" on page 10 "Launch keys" on page 10 "Launch keys" on page 10 Item Description "Launch keys"...

  • Page 24: Easy-Launch Buttons

    2. Fully charged: Easy-launch Buttons There are several conveniently located easy-launch buttons. They are one user-programmable button, web browser button, mail button, and Acer Empowering Key . Press to run the Acer Empowering Technology. Although the mail and web browser buttons are pre-set to E-mail and "Acer...

  • Page 25: Touchpad

    Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad as follows: •...
  • Page 26 the touchpad’s responsiveness. NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mouse settings in Windows Control Panel. Chapter 1...

  • Page 27: Acer Empowering Technology

    Empowering Technology password. Right click on the Empowering Technology toolbar and select Password Setup to do so. If you do not initialize the Empowering Technology password, you will be prompted to do so when running Acer eLock Management or Acer eRecovery Management for the first time.
  • Page 28 Be sure to safeguard all related passwords! Chapter 1...

  • Page 29: Acer Elock Management

    Acer eLock Management Acer eLock Management is a security utility that allow you to lock up your removable data, optical and floppy drives to ensure that data can not be stolen while your notebook is unattended. • Removable data devices: includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system.

  • Page 30: Acer Eperformance Management

    Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook. It provides an express optimization method to release unused memory and disk space quickly. The user can also enable advanced options for full control over the following options: •...

  • Page 31: Acer Erecovery Management

    • Recovery from CD or DVD "Acer eRecovery Management" on page NOTE: If the computer did not come with a Recovery CD or System CD, please use Acer eRecovery AcerSystem User's Guide Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To ensure the best results when recovering the system using a CD or Acer eRecovery Management, detach all peripherals (except external Acer ODD, if equipped), including the Acer ezDock.

  • Page 32: Acer Esettings Management

    Windows settings, and to monitor the system health status. Acer eSettings Management also: • Provides a simple graphical user interface for navigation. • Displays general system status and advanced monitoring for power users on Acer computer. Chapter 1...

  • Page 33: Acer Epower Management

    Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter Mode) The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: wireless LAN, Bluetooth, CardBus, fireware (1394), wired LAN and optical device if supported.
  • Page 34 • Reload factory defaults. • Select what actions to be taken when the cover is closed or the power button is pressed. • Set passwords for accessing the system after Hibernation or Stand-by. • View information about Acer ePower Management. Chapter 1...

  • Page 35: Acer Epresentation Management

    Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or projector using the hotkey: <Fn> + <F5>. If auto-detection hardware is implemented in the system and the external display supports it, your system display will be automatically switched out when an external display is connected to the system.

  • Page 36: Using The System Utilities

    To access this function, please go to Start > All Programs Start All Programs Acer GridVista and click on Acer GridVista. You may choose any one of the four display settings indicated below: Start All Programs Acer GridVista Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.

  • Page 37: Launch Manager

    NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Note: Note: Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You "Easy-launch buttons" on page 24 can access the Launch Manager by clicking on Start >...

  • Page 38: Norton Antivirus

    Norton AntiVirus Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep you computer data safe and secure. How do I check for viruses? Norton AntiVirus A Full System Scan scans all files on your computer. To perform a system scan: Start Programs 1.

  • Page 39: Hardware Specification And Configuration

    Hardware Specification and Configuration Processor Item Specification Type AMD Turion 64 X2 dual-core TL-50/ AMD Sempron 3200+/3400+/3500+ TL-52/TL-56/TL-60/TL-62 processor or or higher higher Package 939 pin lidded micro PGA 754 pin lidded micro PGA Feature • Compatible with Existing 32-bit code •...
  • Page 40 Hard Disk Drive Seagate ST96812A: 2 ST960812A: 1 Spindle Speed (RPM): 4200 (ST9120824A, ST9100825A, ST980829A, ST960812A, ST9402112A) 5400 (ST9120821A, ST9100824A, ST98823A, ST96812A) I/O data transfer rate (Mbytes/sec. max.): 100 ATA data transfer mode supported: PIO modes 0-4; Multiword DMA modes 0-2; Ultra DMA modes 0-5 Voltage tolerance: +5.0V +/- 5% Model WD400UE-22HCT0...
  • Page 41 BIOS Item Description Feature • Acer UI support • Multi-boot support • 1MB flash RIOM for system BIOS • Suspend to RAM (S3) / Disk (S4) • Various hot keys for system control • Support boot option: HDD/Removable device (media bay device)/all USB ports •...
  • Page 42 ENE CB714 Card Bus Host Adapter Item Description Feature • 3.3V operation with I/O 5V tolerance • LFBGA 169-ball package • Pinout compatible with ENE CB1410 • PCI interface 1. Compliant with PCI Local Bus Specification Revision 2.3 2. Compliant with PCI Bus PW Management Interface Specification Revision 1.1 3.
  • Page 43 • To be placed on the top of LCD on the sides of LCD latches Modem Item Description Controller ATi SB460 Features • 56K, V.90/V.92, WWDAA • Wake-on-Ring support • CISPR22 application • MDC 1.5 card Connector type RJ-11 Keyboard Item Description Model name New Acer Ergo Keyboard Chapter 1...
  • Page 44 • Standard pitch, 2.5 mm travel length • Hotkey controls • Embedded numeric keypad • Multi-language support • Spill-proof • Four easy-launch buttons: Internet browser, E-mail with LED, Acer Empowering, one user-programmable button Battery Item Specification Vendor & model name...
  • Page 45 LCD 15.4” WXGA Item Specification Pixel pitch (mm) 0.1971 (H) x 0.2588 (H) x 0.25875 (H) x 0.2588 (H) x 0.1971 (V) 0.2588 (V) 0.25875 (V) 0.2588 (V) Typical white 200 (typical) 185 (typical) 200 (typical) 200 (typical) luminance (cd/ ) also called brightness Contrast ratio...
  • Page 46 LCD 15” XGA Item Specification Normal input +3.3V (typical) +3.9V (typical) +3.3V (typical) +3.3V (typical) voltage of power supply Power 3.96 (typical) 4.76 (typical) 3.96 (typical) 3.9 (typical) consumption (watt) Weight 570g 530g 550g 585g Physical size 317.3 (W) x 242.0 317.3 (W) x 241.5 317.3 (W) x 242 317.3 (W) x 242...
  • Page 47 Item Specification Access Time (Typical) DVD: Random Access: DVD: Random Access: DVD: 120 ms (average) 125 ms 100 ms CD: 110 ms (average) DVD: Full Stroke: 165ms DVD: Full Stroke: 190ms CD: Random CD: Random Access:105ms Access:95ms CD: Full Stroke:160ms CD: Full Stroke:180ms Buffer Memory Interface...
  • Page 48 Item Specification Access time / Seek • DVD: random access • Access time: DVD • Random access: DVD time 130ms 160 msec; CD 150 130ms; CD 130ms msec. • DVD: full stroke • Full stroke: DVD 250ms • Random seek time: 200ms;...
  • Page 49 Item Specification Vendor and model name HLDS GMA-4082N Performance Specification Transfer rate read (KB/sec.) Sustained: • DVD: 11.08Mbytes/sec. • CD: 3600kbytes/sec. Access time / Seek time • DVD: random access 160ms • DVD: full stroke 260ms • CD: random access 140ms Buffer memory Interface compliant to ATA/ATAPI-6, MMC-4 and SFF8090 Ver5...

  • Page 50: Bios Setup Utility

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built in the BIOS (Basic Input / Output System) of computer. Generally speaking, the computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 51: Information

    System BIOS Version: V0.17A VGA BIOS Version: ATi 009.012.001.005 EC BIOS Version: V0.17A Serial Number: HCW5021012617000C01601 Asset Tag Number: Product Name: Aspire 5110 Manufacturer Name: Acer UUID: 37363032313033353761000FB0F34EC7 Help ↑ ↓ Select Item F5/F6 Change Values Setup Defaults ← →...

  • Page 52: Main

    Main PhoenixBIOS Setup Utility Info. Advanced Security Boot Exit Main Item Specific Help System Time: [14:13:43] System Date: [05/12/2006] <Tab>, <Shift-Tab>, or <Enter> selects field. System Memory: 633 KB Extended Memory: 1046528 KB Video Memory 128 MB Quiet Boot: [Enabled] Power on Display: [Auto] [Enabled]...
  • Page 53 • F12 Boot Menu: • Enabled: When it is enabled, the users can modify device boot priority by pressing <F12> during POST. • Disabled: When it is not enabled, device boot priority will not be adjustable during POST. The boot device change is only for one-time change. In other words, when the system is rebooted, the boot device sequence will be the same as the one defined in the BIOS setup (Boot option).

  • Page 54: Advanced

    Advanced PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Item Specific Help Enable ACPI (debug only): [Yes] Infrared Port (FIR) [Enabled] Advanced Chipset Control En/Disable ACPI BIOS (Advanced Configuration and Power Interface) Debug only, remove this option for production. Help Select Item F5/F6...

  • Page 55: Security

    Security PhoenixBIOS Setup Utility Security Exit Info. Main Advanced Boot Item Specific Help Supervisor Password Is: Clear User Password Is: Clear Clear HDD Password Is: Supervisor Password controls accesses of the Set Supervisor Password [Enter] It can be used setup utility. Set User Passord [Enter] to boot up when Password on...
  • Page 56 Symbol Character Symbol Name right bracket period comma semi-colon slash back slash • The users can not change or remove password during resuming from S4. • The max. number of times to retry the password is limited to three. • Supervisor Password: Supervisor Password controls the access of the whole BIOS Setup Utility.

  • Page 57: Boot

    Boot PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Item Specific Help Boot priority order: 1: SATA: ST9120821AS-(S1) Keys used to view or 2: IDE 1: configure devices: 3: IDE 0: MATSHITADVD-RAM UJ-845S-(PM) Up and Down arrows 4: PCI BEV: Realtek Boot Agent select a device, then press 5: USB HDD: <F6>...

  • Page 58: Exit

    Exit PhoenixBIOS Setup Utility Exit Info. Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit System Setup and save Exit Dicarding Changes your changes to CMOS. Load Setup Defaults Discard Changes Save Changes Help Select Item F5/F6 Change Values Setup Defaults ↑...

  • Page 59: Dos Flash Sop

    DOS Flash SOP Press <F2> to enter Setup Menu, select Boot page to change boot device priority order. Use USB as an example. Execute the BIOS.BAT or FLASH.BAT batch file to update BIOS. Chapter 2...
  • Page 60 In flash BIOS, the caution message Please do not remove AC power source will show. If AC power source is plugged, the caution message AC adapter does not exist. Chapter 2...
  • Page 61 Flash status will show as following picture. When you finish BIOS update, the system will shut down or re- boot automatically. Chapter 2...

  • Page 62: Chapter 3 Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and troubleshooting. Here, we take an Aspire 5110 as sample for disassembly. To disassemble the computer, you need the tools below: • Wrist ground strap and conductive mat for preventing electrostatic discharge •...

  • Page 63: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, you have to make sure that: The system and all peripherals are powered off. The AC adaptor and all power and signal cables from the system are unplugged. The battery pack is removed. NOTE: There are several types of screws used to secure the main unit.

  • Page 64: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you how to remove the components. Screws List Description Part No. SCREW M2.5*3(NL) 86.ADWV5.001 SCREW M2.5*6(NL) 86.ADWV5.002 SCREW M2.5*10(NL) 86.ADWV5.003 SCREW M2.5*15(NL) 86.ADWV5.004 SCREW M2*2.2 86.ADWV5.005...
  • Page 65 Screws List Description Part No. SCREW D-SUB 4#X40*1/5-NI (NL) 86.ADWV5.010 Chapter 3...

  • Page 66: Disassembly Procedure

    Disassembly Procedure Removing the Battery Pack Slide the battery lock to the end as the arrow indicates. The battery pack will pop up then remove it. Removing the HDD Module Release the two screws fastening the HDD module cover. Detach the HDD module cover. Pull the HDD module then lift the HDD module as the arrow indicates then detach the HDD module.

  • Page 67: Removing The Ram Module/Mini Pci Card/Thermal Module/Cpu

    Removing the RAM Module/Mini PCI Card/Thermal Module/CPU Release the four screws holding the thermal module cover. Remove the thermal module cover. Pull the RAM module locks at the same time as the arrows indicate. The RAM module will pop up then detach it. Repeat the anterior step to remove another RAM module.
  • Page 68 Release the two screws securing the system fan. Disconnect the system fan cable carefully the remove the system fan. Release the four screws securing the CPU heatsink. Remove the CPU heatsink as the arrow indicates. Counter clockwise release the screw securing the CPU using a flat head screw driver. Carefully detach the CPU.

  • Page 69: Removing The Odd Module

    Removing the ODD Module If you just want to replace the ODD module, you do not have to remove the anterior components. Please skip the anterior steps of disassembly. After you remove the battery pack and the thermal module cover, follow the steps below. Release the screw securing the ODD module.

  • Page 70: Removing The Lcd Module From The Main Unit

    Removing the LCD Module from the Main Unit If you just want to replace or check the LCD module, you can skip all the main unit disassembly procedures. After removing the battery pack, please follow the steps below. Open the notebook as shown. Remove the middle cover from the edge of the middle cover.

  • Page 71: Removing The Keyboard

    Release the two screws holding the LCD module on the bottom side of the main unit. Release the four screws securing the LCD hinges on the main unit. Then detach the LCD module from the main unit. Removing the Keyboard If you just want to replace the keyboard, skip the LCD module disassembly.

  • Page 72: Disassembling The Main Unit

    Disassembling the Main Unit Separating the Upper Case and the Lower Case Carefully release the media board FFC lock because it is fragile. Then disconnect the media board FFC. Release the 12 screws securing the upper case and the lower case on the bottom side. Release the four hexagonal screws securing the external VGA port and the DVI-D port.
  • Page 73 Removing the Power Board and the Modem Board Detach the power board slightly. Release the two screws securing the modem board. Detach the modem board then disconnect the modem board cable. Chapter 3...
  • Page 74 Removing the Main Board Disconnect the speakers cable and the microphone cable. Release the screw securing the main board. Slightly pull the edge of the lower case from the left side and at the same time push the main board on the bottom side to pop up the main board. Repeat Step 3 from the rear side.
  • Page 75 Removing the Bluetooth Module Place the main board as shown. Tear off the tinsel. Disconnect the Bluetooth module cable and remove the main board. Remove the Bluetooth module. Chapter 3...
  • Page 76 Removing the Speakers Release the two screws securing the speakers. Then detach the speakers. Removing the Touch Pad Board Slightly unlock the touch pad FFC lock by nail and disconnect the touch pad FFC. Release the screw holding the touch pad board bracket then remove the touch pad board bracket.

  • Page 77: Disassembling The Lcd Module

    Removing the VGA Heatsink Release the two screws securing the VGA heatsink. Then detach the VGA heatsink. Disassembling the LCD Module Remove the four screw cushions on the LCD bezel then release the four screws holding the LCD bezel. Carefully detach the LCD bezel from the LCD module. Tear off the tapes holding the LVDS cable and the LCD cable then release the two screws securing the inverter board.
  • Page 78 Carefully disconnect the LVDS cable. Carefully disconnect the LCD cable then remove the inverter board. Release the two screws securing the LCD panel. Then detach the LCD panel. Release the eight screws holding the left and right LCD brackets and remove the LCD brackets.
  • Page 79 Tear off the tape holding the LCD cable. Carefully pull and disconnect the LCD cable. Chapter 3...

  • Page 80: Chapter 4 Troubleshooting

    Troubleshooting Please use the following procedures as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. Obtain the detailed fail symptoms as many as possible.

  • Page 81: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A writable, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached. Multiple labels may cause damage to the drive or make the drive fail.

  • Page 82: Memory Check

    • Numeric keypad • External keyboard If any of these devices do not function, reconnect the cable and repeat the anterior procedures. Memory Check Follow the procedures below to correct the memory errors. Boot from the diagnostic diskette and start the diagnostic programs. Go to the diagnostic memory in the test items.

  • Page 83: Check The Battery Pack

    Check the Battery Pack Follow the procedures below to check the battery pack. From software, this helps to identify the problem is on recharging or discharging. Check the Power Management in Control Panel. Then confirm that the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
  • Page 84 Replace the system board. After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement will occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. Chapter 4...

  • Page 85: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. NOTE: Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.
  • Page 86 Error Message List Error Message FRU/Action in Sequence Monitor type does not match Run Load Default Settings in BIOS Setup Utility. CMOS - Run Setup Shadow RAM Failed at offset: BIOS ROM nnnn System board System RAM Failed at offset: DIMM nnnn System board...
  • Page 87 Error Message List Error Message FRU/Action in Sequence Failing Bits: nnnn DIMM BIOS ROM System board Fixed Disk n None Invalid System Configuration BIOS ROM Data System board I/O device IRQ conflict Run Load Default Settings in BIOS Setup Utility. RTC battery System board Operating system not found...

  • Page 88: Post Code

    POST Code Code Beeps For Boot Block in Flash ROM Initialize the chipset. Initialize the bridge. Initialize the CPU. Initialize the system timer. Initialize system I/O. Check force recovery boot. Checksum BIOS ROM. Go to BIOS. Set Huge Segment. Initialize Multi Processor. Initialize OEM special code.

  • Page 89: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom/Error Action in Sequence LCD backlight doesn't work. Enter BIOS Utility to execute Load Setup Default Settings, then reboot system. LCD is too dark. Reconnect the LCD connectors. LCD brightness cannot be adjusted. Keyboard (if contrast and brightness function key do LCD contrast cannot be adjusted.
  • Page 90 Power-Related Symptoms Symptom/Error Action in Sequence The system doesn’t Power source (battery pack and power adapter). See Power power-off. System Check. Hold and press the power switch for more than 4 seconds. System board Battery can’t be charged. See Check the Battery Pack. Battery pack System board PCMCIA-Related Symptoms...
  • Page 91 Power Management-Related Symptoms Symptom/Error Action in Sequence The system does not LCD cover switch enter standby mode after System board closing the LCD. The system does not Hard disk connection board resume from hibernation Hard disk drive mode. System board The system does not LCD cover switch resume from standby...
  • Page 92 Keyboard/Touchpad-Related Symptoms Symptom/Error Action in Sequence Touchpad does not work. Reconnect touchpad cable. Touchpad board System board Modem-Related Symptoms Symptom/Error Action in Sequence Internal modem does not Modem phone port work correctly. modem combo board System board NOTE: If you can not correct the problems according to the anterior tables, see Undetermined Problems. Chapter 4...

  • Page 93: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problems, follow the procedures below: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 94: Undetermined Problems

    Power off the computer. Visually check the devices. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery Pack • Hard disk drive •...

  • Page 95: Chapter 5 Jumper And Connector Location

    Chapter 5 Jumper and Connector Location Main Board Top Side Chapter 5...
  • Page 96 Item Description Item Description LCD PANEL CONNECTOR LED BOARD CONNECTOR MDC CONNECTOR MEDIA BOARD CONNECTOR TOUCH PAD BOARD INTERNAL KEYBOARD CONNECTOR CONNECTOR PCMCIA SOCKET JP12 INTERNAL SPEAKER CONNECTOR JP13 INTERNAL MIC CONNECTOR LAN CHIP 1349 CHIP BIOS FLASH ROM SOUTH BRIDGE CHIP SUPER I/O EC/KBC CHIP CARD BUS CONTROLLER...

  • Page 97: Bottom Side

    Bottom Side Item Description Item Description JP14 USB CONNECTOR JP15 CRT CONNECTOR JP16 TV-OUT CONNECTOR JP17 MINI CARD CONNECTOR JP18 DDRII SODIMM SLOT JP19 DDRII SODIMM SLOT JP20 FAN CONNECTOR JP21 USB CONNECTOR JP22 RJ45 CONNECTOR JP23 CPU SOCKET JP24 ODD CONNECTOR JP25 5-in-1 CONNECTOR...
  • Page 98 Item Description Item Description JP34 MIC JACK PJP1 DC JACK PJP2 BATTERY PACK CONNECTOR NORTH BRIDGE Chapter 5...

  • Page 99: Switch Board

    Switch Board Top Side Item Description POWER BUTTON E-MAIL BUTTON INTERNAL BUTTON USER BUTTON EMPOWER BUTTON POWER LED MEDIA LED CAPS LED NUMLK LED EMAIL LED Chapter 5...

  • Page 100: Bottom Side

    Bottom Side Item Description USB CONNECTOR USB CONNECTOR LED BOARD CONNECTOR Chapter 5...
  • Page 101 Clear CMOS You can short JOPEN1 jump on the main board to erase CMOS data. Please refer to the images below for the location of JOPEN1 jump. Chapter 5...

  • Page 102: Chapter 6 Fru (Field Replacement Unit) List

    NOT be noted on the printed service guide. For Acer authorized service providers, your Acer office may have a different part number code from those given in the FRU list of this printed service guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service.

  • Page 103: Parts

    Parts Category Partname Acer Part Number ADAPTER ADAPTER 65W 3PIN LITEON PA-1650-02LR AP.06503.012 ADAPTER 65W 3PIN DELTA SADP-65KB DBFF AP.06501.009 ADAPTER 90W 3PIN LITEON PA-1900-04LR AP.09003.006 ADAPTER 90W 3PIN DELTA ADP-90SB BBAC AP.09001.009 ADAPTER 90W 3PIN LI SHIN SLS0202C19A20LF AP.09006.004...
  • Page 104 Category Partname Acer Part Number SWITCH BOARD-W/TV AS 55.ADWV5.003 SWITCH BOARD-W/O TV TM/AS 55.ABHV5.001 INVERTER BOARD - 15 IN. 19.ABHV5.001 INVERTER BOARD - 15.4 IN. 19.ABHV5.002 CABLE TP FPC- T/P TO MB 50.ABHV5.001 RJ-11 CABLE 50.ABHV5.002 BLUETOOTH CABLE 50.ABHV5.003 TV TUNER CABLE (TV/T-MB CABLE) 50.ABHV5.004...
  • Page 105 Category Partname Acer Part Number UPPER CASE AS W/O TV & MEDIA B 60.ABHV5.001 UPPER CASE AS W/O TV W/MEDIA B 60.ADWV5.001 UPPER CASE AS W/TV & MEDIA B LOWER CASE W/SPEAKER MIC W/OTV W/DVI &FIR&1394 60.ADWV5.002 LOWER CASE W/SPEAKER MIC W/O TV & DVI & 1394 60.ABHV5.002...
  • Page 106 Category Partname Acer Part Number LCD COVER 15.4 IN. WITH LOGO W/ANTENNA 60.ABHV5.005 LCD BEZEL - 15.4 TEXTURE 60.ABHV5.006 LCD BRACKET SET ( R&L ) - 15.4 6K.ABHV5.002 COMMUNICATION MODULE WIRELESS ANTENNA 15 IN. 50.ABHV5.005 WIRELESS ANTENNA 15.4 IN. 50.ABHV5.006 CPU/PROCESSOR CPU AMD TURION 64 256K+256K 1.6G TMDTL50HAX4CT...
  • Page 107 Category Partname Acer Part Number HDD PATA 60G 5400RPM HGST MORAGA+ KH.06007.011 HTS541060G9AT02 (RohS) HDD PATA 80 5400RPM SEAGATE Merrcury 2 ST98823A KH.08001.022 (RohS) HDD PATA 80G 5400RPM TOSHIBA Ares-B KH.08004.006 HDD PATA 80G 5400RPM HGST MORAGA+ KH.08007.013 HTS541080G9AT00 (RohS) F/W: A60A HDD PATA 80G 5400RPM WD ML40 WD800-22HCT0(Rohs) KH.08008.027...
  • Page 108 Category Partname Acer Part Number KEYBOARD SWEDEN W/MEDIA B AS KEYBOARD FRENCH W/MEDIA B AS KEYBOARD PORTUGUESE W/MEDIA B AS KEYBOARD HOLLAND W/MEDIA B AS KEYBOARD CROATIA W/MEDIA B AS KEYBOARD SLOVENIA W/MEDIA B AS KEYBOARD SLOVAK W/MEDIA B AS...
  • Page 109 Category Partname Acer Part Number KEYBOARD CANADA FRANCH W/O MEDIA B AS KB.ASP07.020 KEYBOARD NORWAY W/O MEDIA B AS KB.ASP07.016 KEYBOARD HUNGARY W/O MEDIA B AS KB.ASP07.013 KEYBOARD SPANISH W/O MEDIA B AS KB.ASP07.010 KEYBOARD LATIN W/O MEDIA B AS...
  • Page 110 Category Partname Acer Part Number RUBBER FOOT - LARGE 47.ABHV5.004 RUBBER FOOT - SMALL 47.ABHV5.005 NAME PLATE - AS3100 40.ABJV5.001 NAME PLATE - AS5100 40.ABHV5.001 NAME PLATE - AS5110 40.ADWV5.001 MAINBOARD MAINBOARD M52P64MB DISCRETE PATA 10/100 W/CARD MB.ABJ02.001 READER W/O MEDIA MAINBOARD M52P128MB SATA GLAN W/CARD READER MB.ADW02.002...
  • Page 111 Category Partname Acer Part Number CPU THERMAL MODULE-DIS 60.ABHV5.009 VGA HEATSINK-DISCRETE 34.ADWV5.001 POINTING DEVICE TOUCHPAD W/SPONGE 56.ADWV5.001 SPEAKER SPEAKER SET (R&L) 23.ADWV5.002 23.ADWV5.003 ACCESSORY REMOTE CONTROLLER - FORMASA MP-RC802 RT.8020A.001 MCE REMOTE CONTROLLER-SMK LC.MCE05.001 MCE REMOTE CONTROLLER RECEIVER-SMK LC.MCE05.002 MCE IR BLASTER-SMK LC.MCE05.003...

  • Page 112: Exploded Diagram

    Exploded Diagram Description Acer Part Number MIDDLE COVER AS 42.ABHV5.001 LOWER CASE W/SPEAKER MIC W/OTV W/DVI &FIR&1394 60.ADWV5.002 HDD DOOR AS 42.ABHV5.004 MAINBOARD M52P64MB DISCRETE PATA 10/100 W/CARD MB.ABJ02.001 READER W/O MEDIA SWITCH BOARD-W/TV AS 55.ADWV5.003 UPPER CASE AS W/O TV & MEDIA B 60.ABHV5.001...

This manual is also suitable for:

Aspire 5100Aspire 3100Travelmate 5510Travelmate 5210Extensa 5410Extensa 5010

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