Advanced Product Feature Maintenance And Troubleshooting; Basic Product Maintenance And Troubleshooting; Preventive Maintenance And Miscellaneous Troubleshooting; Accessories - Fellowes SB-99Ci User Manual

ADVANCED PRODUCT FEATURE MAINTENANCE AND TROUBLESHOOTING

JAM PROOF SYSTEM
Eliminates frustrating jams by preventing overloads and powering through misfed paper.
DISABLING THE FEATURE
2
1 3
AUTO
AUTO AUTO AUTO AUTO
Should you choose to disable Once disabled, the blue Shredding can continue with
the system, press and hold Auto light is no longer the system disabled, however
the auto button (blue) and illuminated (To re-engage, a paper jam may occur with
reverse ( ) key at the repeat step 1) too many sheets
same time
SAFESENSE TECHNOLOGY
®
Stops shredder immediately when hands are too close to the opening.
DISABLING THE FEATURE
1 2
3
Should the SafeSense The shredder will simulate To deactivate, shift override
®
indicator stay lit without a jam and SafeSense will switch to the "not active"
®
touching the opening need to be deactivated position
ENGLISH ENGLISH ENGLISH ENGLISH ENGLISH ENGLISH ENGLISH ENGLISH H SH SH ENGLISH ENGLISH NGLISH NGLISH GLISH GLISH
Model SB 99Ci Model SB-99Ci
3 4 3 5
6
If jam occurs, press and If not cleared, press If steps 4 and 5 do not clear
hold forward ( ) key until reverse ( ) briefly jam, reverse paper all the
the document is completely (repeat steps 4 and 5 way out, remove several
through the shredder until shredded) sheets and refeed
3
4 5
6
Once deactivated, the To clear paper, press
Once the paper is cleared,
indicator will flash and and hold forward ( ) reactivate the SafeSense
the SafeSense feature key until paper is
feature (To re-engage,
®
will not function shredded see Operations)
LISH

BASIC PRODUCT MAINTENANCE AND TROUBLESHOOTING

CLEANING AUTO-START INFRARED SENSORS
Paper detection sensors are designed for maintenance free operation. However, on rare occasions the sensors may become blocked by paper dust causing the motor to run
even if there is no paper present
(Note: two paper detection sensors are located in the center of the paper entry)
TO CLEAN THE SENSORS
1 2
Lift CD flap. Locate Auto-start
infared sensor.

PREVENTIVE MAINTENANCE AND MISCELLANEOUS TROUBLESHOOTING

• All cross cut shredders require oil for peak performance. If not oiled, a machine may experience diminished sheet capacity, intrusive noise when shredding and could
ultimately stop running. To avoid these problems, we recommend you oil your shredder each time you empty your waste bin.
• Run shredder once a day in reverse for 15 seconds to clear cutters
• Empty wastebasket when bin full indicator light is illuminated using bag # 36053
• Shredder will not function if the pull-out bin is not pushed all the way in, or if bin needs to be emptied.
• When shredding for a prolonged period of time, the motor can become warm and require a cool down period. When this occurs the overheat indicator will alert you to the
problem, this model will require 40 minutes to cool down.

ACCESSORIES

Maintenance is an important part of protecting your investment. Don't forget oil and shredder bags.
®
®
Shredder oil – #35250 SB-99Ci Shredder
plastic bag – #36053
PROBLEM STILL NOT SOLVED?
Fellowes is committed to giving our customers the support and service they deserve. That is why we offer several options for you to find technical information, step-by-step
assistance and personal attention.
• www.fellowes.com features an extensive on-line support section with a number of self-service options
• Our customer service professionals are dedicated to resolve any of your issues
Go to Support Section at www.fellowes.com or see back page of manual for useful telephone numbers.
.
3 4
Dip cotton swab in Using cotton swab, wipe
rubbing alcohol. away any contamination
from the paper sensors.