Troubleshooting - Nokia 3585 User Manual

En3585.book Page 161 Wednesday, September 11, 2002 3:24 PM

• TROUBLESHOOTING

Problem
My phone isn't
charging.
My phone isn't
making/answering
calls.
I can't listen to my
voice messages.
Possible cause
Charger and phone are Check connection between
not properly connected. charger and phone/charger
stand and phone.
Charger is not properly Make sure charger is
plugged in. properly plugged into wall
outlet.
Battery is not charged. Charge the battery.
Poor signal strength Extend whip antenna.
Outside of service area. Change locations until the
phone displays service
available.
You don't have voice Call your wireless service
mail service. provider.
You have not set up Call your wireless service
your voice mailbox with provider.
your service provider.
You have not saved your Call your wireless service
voice mail number in provider.
your phone.
The voice mail number Call your wireless service
you have saved is provider.
incorrect.
You have forgotten your Call your wireless service
password or are entering provider.
it incorrectly.
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Reference information
Possible solution