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Related Manuals for British Telecom Escort 2+6
Summary of Contents for British Telecom Escort 2+6
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Page 2: Table Of Contents
Introduction Contents Your telephone is connected to an Escort call Summary switching system from British Telecom. Your Escort Key Module Escort is one of a new range of telephone Making calls systems that makes available many facilities that were not possible on older systems. T his... - Page 3 Summary Making a call External enquiry* Press other button lift handset Internal: Dial required number and make enquiry To return to original caller, replace handset External: Press button by flashing lamp Press free button *Enquiries can only be made during external Dial the number you want calls Answering a call...
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Page 4: Your Escort Key Module
Your Escort key module LINE buttons for external calls Removable label Lift window from Exchange line this corner to lamps remove Ti:Lrco"" button MODE Escort c-- · u r;i; for use with Escort C:::J C=:J C:::J � facilities buttons for internal calls Position for note pad cheque card size Lift window from... - Page 5 Ringing signals Your telephone can ring in three ways: Internal ringing signal Another extension user is calling you. (slow repeated bursts) External ringing signal An external call is waiting to be (normal exchange line ringing)* answered. Reminder signal You have a call on 'hold' and have __________ (rapid short bursts) replaced your handset.
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Page 6: Making Calls
Making calls An internal call is a call to or from another Escort extension. Note that you do· not have privacy on internal calls; your conversation can be overheard by any other extension user who lifts his handset To make an internal call Lift your handset If the internal circuit is busy you will hear speech. - Page 7 An external call is a call to or from a public exchange line or a PBX (private branch exchange). To make an external call Lift your handset. Press a free LINE button. A line is free if the lamp next to its button is out.
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Page 8: Answering Calls
Answering calls An internal call is signalled by your telephone ringing in slow repeated bursts. To answer an internal call Your telephone stops ringing. Lift your handset . Speak to the caller. If another extension user calls you whilst you are making an external call, the lamp next to the button flashes slowly. -
Page 9: Controlling Your Telephone's Ringing
Controlling your telephone's ringing Escort allows you to decide whether or not your telephone will ring for incoming calls on each exchange line. When Escort is first installed only extension 1 will ring for exchange line 1, and only extension will ring for exchange line 2. -
Page 10: Enquiry Calls
Enquiry calls Escort enables you to hold an external call whilst you make an enquiry call to another extension or on the other exchange line. The held external call may be either incoming or outgoing and there is no limit to the number of enquiry calls you can make. - Page 11 To make an external enquiry call Tell your caller what you are going to do and ask him to hold on. Press the other LINE button if it is Escort puts the original caller into Hold. � free. The lamp next to the original button flashes rapidly When you hear the exchange dial tone, dial the number required in the normal...
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Page 12: Transferring A Call
Transferring a call Escort enables you to transfer an external call to another extension. The external call may be incoming or outgoing and there is no limit to the number of times it may be transferred To transfer a call Tell the caller what you are going to do and ask him to hold on. -
Page 13: Holding External Calls
Holding external calls Escort enables you to hold an external call. You can then make or answer another call or speak to someone else in your office; the caller in Hold will not be able to hear what you are saying. T he held call may be either incoming or outgoing. -
Page 14: Conference Calls
Conference calls A conference call is one between more than two callers in which each can hear and be heard by the others. Escort enables you to set up a conference call between yourself, an outside caller and one other internal extension user. Internal conferences can also be set up but should normally be limited to four participants. - Page 15 To set up an internal conference Make a call to the first extension to be included in the normal way. Ask him to hold on and then make a call to the next extension by pressing Repeat for any other EXTN ·...
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Page 16: Diverting Calls
Diverting calls Escort enables you to divert all incoming calls for your extension to another extension as shown in the table below No other diversions are possible. For example, if you are extension 3 you may only divert your calls to extension l extension 1 diverts to extension 2 extension 2 diverts to extension 1 extension 3 diverts to extension 1... - Page 17 During diversion, only the extension user who receives your diverted calls can ring you or transfer calls to you. To cancel call diversion Lift your handset Press and release the MODE button. Press and release the EXTN button opposite the LINE 2 button.
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Page 18: Exclusive Line Facility
Exclusive line facility Your Escort system may have been set up so that extension 4 has exclusive direct access to exchange line 2. In this case you cannot make a call on line 2 from another extension , unless extension 4 transfers or diverts the line to you. You can use line 1 from any extension in the normal way. - Page 19 To set exclusive divert Lift your handset. Press and release the MODE button. Press and release the EXTN button opposite the MODE button. Replace your handset You may alternate between the two types of diversion by repeating the procedures above. There is no need to cancel diversion first. To cancel call diversion Lift your handset.
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Page 20: Using Telephones Without Key Modules
Using telephones without key modules The procedures on this page explain how to use the Escort system if your extension instrument is an ordinary telephone without a key module. To make an internal call Lift your handset. Escort automatically calls extension 2* Ask the person who answers to call the extension you require. - Page 21 If you are using another extension, you may be asked to make a call for an extension user who has an ordinary telephone without a key module. To make an internal call for another extension user Press the EXTN button for the extension to be called .
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Page 22: Systems Connected To Another Pbx
Systems connected to another PBX One or both of the external lines on your Escort system may be connected to another private branch exchange (PBX). This section explains how to make calls when your system is connected in this way. On an established call to the PBX, pressing the button on your key MODE... -
Page 23: Mains Supply Failure
For connection conditions please consult the Private Exchange Master List supplied with the central control unit. Guarantee British Telecom guarantees this product for one year provided that: The goods have only been used for their intended purpose, and have not been subjected to misuse, or been wilfully or accidentally damaged. - Page 24 for use with telecommunications systems run by Brttish Telecommunications in accordance with the conditions...