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Vanguard 320 Installation Manual

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Vanguard 320 Installation Manual

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  • Page 1 All manuals and user guides at all-guides.com Vanguard Managed Solutions Vanguard 320 Installation Manual...
  • Page 2 All manuals and user guides at all-guides.com Notice ©2004 Vanguard Managed Solutions, LLC 575 West Street Mansfield, Massachusetts 02048 (508) 261-4000 All rights reserved Printed in U.S.A. Restricted Rights Notification for U.S. Government Users The software (including firmware) addressed in this manual is provided to the U.S.
  • Page 3 TV reception. You can obtain the proper cables from Vanguard Managed Solutions. Declaration of Conformity The Vanguard 320 is compliant with the following European Union Directive and Common Technical Regulations: • Council Directive 89/336/EEC (EMC Directive) as amended by — Council Directive 92/31/EEC —...
  • Page 4 All manuals and user guides at all-guides.com Notice (continued) Telecommunications Regulations Equipment that complies with Part 68 of the FCC rules includes a label or permanent marking on the printed circuit board that connects to the network that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment.

  • Page 5: Table Of Contents

    Installing or Removing the Lithium Battery ..........2-16 Installing a Ferrite Bead ..............2-19 Chapter 3. Powering on the Vanguard 320 Powering On The Vanguard 320 ..............Powering Off The Vanguard 320 ..............Powerup Diagnostics ..................Accessing the Control Terminal Port ............
  • Page 6 B-14 V.24 Cable ....................B-16 Appendix C. Troubleshooting Your Vanguard 320 While Powering Up the Vanguard 320 ............While Coldloading a New Software Image ..........Using the ZAP Utility ................Appendix D. Software License and Regulatory Information Software License Terms And Conditions .............
  • Page 7 Introduction This manual covers features, hardware, installation, applications, and specifications for the Vanguard 320. Audience This manual is intended for users of the Vanguard 320. Trademarks The following are trademarks or registered trademarks of their respective companies or organizations. Product...
  • Page 8 All manuals and user guides at all-guides.com About This Manual (continued) How to Use This Manual Follow these steps to use this manual to install your Vanguard 320. Familiarize Yourself with Install the Vanguard the Vanguard 320 320 Hardware See Chapter 1,...
  • Page 9 Chapter This table briefly describes each chapter of this manual. Descriptions This section... Describes... Chapter 1, About Vanguard 320 the Vanguard 320. Chapter 2, Installing Vanguard the shipment contents, hardware installation 320 Hardware and cabling for the Vanguard 320. Chapter 3, Powering on the...
  • Page 10 • Vanguard Basic Protocols (Part Number T0106) Vanguide CD-ROM The Vanguide CD-ROM contains all Vanguard documentation available at the time of release. A Vanguide CD-ROM is available for each Vanguard product. To order a copy of the Vanguide CD-ROM, please contact a Vanguard Managed Solutions representative.
  • Page 11 All manuals and user guides at all-guides.com Special Notices and Translations Special Notices The following notices emphasize certain information in the guide. Each serves a special purpose and is displayed in the format shown: Note Note is used to emphasize any significant information. Caution Caution provides you with information that, if not followed, can result in damage to software, hardware, or data.
  • Page 12 All manuals and user guides at all-guides.com Dutch Bijzondere De volgende vermeldingen besteden extra aandacht aan bepaalde informatie in vermeldingen de handleiding. Elke vermelding heeft een eigen nut en wordt in de volgende opmaak weergegeven: Opmerking Een opmerking wordt gebruikt om belangrijke informatie te benadrukken. Let op Dit kopje geeft aan dat u de beschreven instructies moet volgen om schade aan de software, hardware of gegevens te vermijden.
  • Page 13 All manuals and user guides at all-guides.com Avertissement Un avertissement constitue le message le plus sŽrieux, indiquant que vous pouvez subir des blessures corporelles. German Besondere Durch die folgenden Hinweise werden bestimmte Informationen in diesem Hinweise Handbuch hervorgehoben. Jeder Hinweis dient einem bestimmten Zweck und wird im dargestellten Format angezeigt: Wichtig WICHTIG wird zur Betonung signifikanter Angaben zu Vorgehensweisen...
  • Page 14 All manuals and user guides at all-guides.com Japanese Korean Norwegian Spesielle Merknadstypene nedenfor representerer en bestemt type informasjon i hŒndboken. merknader Hver merknadstype har en spesiell hensikt og vises pŒ f¿lgende format: Merk Merk brukes for Œ fremheve viktig informasjon. Forsiktig Forsiktig gir deg informasjon om situasjoner som kan f¿re til skade pŒ...
  • Page 15 All manuals and user guides at all-guides.com Portuguese/ Portugal Avisos Especiais Os avisos que se seguem real am certas informa ›es neste guia. Cada um deles serve um objectivo especial e Ž visualizado no formato apresentado: Nota Nota Ž utilizado para real ar qualquer informa ‹o importante. Aten ‹o Aten ‹o faculta-lhe informa ›es que, se n‹o forem cumpridas, poder‹o provocar danos no software, hardware ou nos dados.
  • Page 16 All manuals and user guides at all-guides.com Varning Varning Šr den mest allvarliga beteckningen och den indikerar att du kan skadas fysiskt.
  • Page 17 All manuals and user guides at all-guides.com Customer Information Customer Customers who have questions about Vanguard Managed Solutions products or Questions services should contact your VanguardMS representative or visit this website for product, sales, support, documentation, or training information: http://www.vanguardms.com...
  • Page 18 All manuals and user guides at all-guides.com...
  • Page 19 All manuals and user guides at all-guides.com Customer Response Card Vanguard Managed Solutions would like your help in improving its product documentation. Please complete and return this card by fax to (508) 339-9592; Attention: Product Documentation, to provide your feedback.
  • Page 20 All manuals and user guides at all-guides.com...

  • Page 21: Chapter 1. About Vanguard

    Overview Introduction The Vanguard 320 is a compact network access device for connecting LAN and serial devices to public and private networks services such as frame relay, ISDN, and X.25. The Vanguard 320 is a desktop-size standalone device supporting up to two optional daughtercards, as shown in Figure 1-1.

  • Page 22: Features

    (The total DRAM in your Vanguard 320 unit will depend on what you ordered.) If your Vanguard 320 has only 4 MB DRAM and you wish to use Vanguard Applications Ware Release 5.4 or higher, please contact a representative to order a DRAM upgrade.

  • Page 23: Daughtercard Functionality

    Calls between two FXS ports within the same Vanguard 320 are not supported. FT1/FE1 The FT1/FE1 daughtercards allow a Vanguard 320 to transfer data over a T1 or E1 Daughtercards network. The FT1/FE1 daughtercards support full or fractional T1 or E1 speeds. The FE1 daughtercard provides line rates of 2.048Mbps and data rates of n x 64Kbps...
  • Page 24 Guide (Part Number T0020) for more information. Note Only one ISDN daughtercard can be used per Vanguard 320 and this card must be located in the Port 1 position. DSU Daughtercard The DSU daughtercard functionality suits an extended range of 56 kbps point-to- point DDS1 interfaces that conforms to AT&T 62310 or...

  • Page 25: Software Functionality

    Service into public or private Frame Relay WAN. Where frame relay services are not yet available, the Vanguard 320 can provide network access over X.25 services. When frame relay services becomes available, the Vanguard 320 can be easily configured and integrated to support frame relay. This fast migration reduced network downtime and protects hardware investments.

  • Page 26: Target Application Environments

    RFC 1490. As shown in Figure 1-2, Frame Relay a SNA cluster controller connects to a serial port on the Vanguard 320 and the Ethernet LAN connects to the 10BaseT Ethernet port. The Vanguard is fully interoperable with third party routers via RFC 1490.
  • Page 27 All manuals and user guides at all-guides.com Target Application Environments Branch Office to The Vanguard 320 offers an ideal solution for branch office to central office Central Office over connectivity over a private or public frame relay network as shown in Figure 1-4.
  • Page 28 Application Description Type Used Branch access to DSU DIM, FXS/FXO The Vanguard 320 supports voice, video and data traffic Central Office and ISDN between the branch and central office over private or Daughtercards public frame relay network. The FXS/FXO Daughtercard supports telephones, PBX, and faxes.
  • Page 29 All manuals and user guides at all-guides.com Target Application Environments SOHO and Branch The Vanguard 320 equipped with optional daughtercards provide a wide range of Office to Central network solutions for companies with small branch offices or telecommuting Office over ISDN employees working from a home office.
  • Page 30 All manuals and user guides at all-guides.com...

  • Page 31: Chapter 2. Installing Vanguard 320 Hardware

    Installing Vanguard 320 Hardware Overview Introduction This chapter covers the installation of Vanguard 320 hardware. Follow These Steps This table lists the steps you need to perform and shows you where to look for information on installing the Vanguard 320:...
  • Page 32 Anschlusse, die mit anderen Geraten verbindet werden konnen, sind als SELV beschrieben. Um Konformitat mit EN 60950 zu versichern, sichern Sie es, daß diese Anschlusse nur mit den des selben Type auf anderen Geraten verbindet werden. Installing Vanguard 320 Hardware...

  • Page 33: Checking Your Shipment Contents

    Checking Your Shipment Contents Checking Your Shipment Contents List of Contents Before you install the Vanguard 320 hardware, make sure your shipment contents are complete. Inside your shipping carton, you should find the contents shown in Figure 2-1. Vanguard 320...

  • Page 34: Choosing A Site

    Strom- und Datenleitungen, die mit dem Vanguard-Produkt verbunden sind. Power Source Depending on your application and the country in which the Vanguard 320 will operate, a power source must be a grounded 100 to 240 VAC outlet. Cable Clearance/ Allow at least 12 inches (30.5 cm) in back of the unit for interfacing cable clearance...
  • Page 35 Vorderabdeckung sollte ein Abstand von 2,5 cm und zur Rückseite des Gerätes von 30,5 cm eingehalten werden. Minimum 12 inches (30.5 cm) Do Not Place Anything on Top of Unit Figure 2-2. Proper Cable and Air Clearance Installing Vanguard 320 Hardware...

  • Page 36: Cabling The Vanguard 320

    Cabling the Vanguard 320 Cabling the Vanguard 320 Introduction After unpacking the Vanguard 320, you can connect the cables to complete the hardware installation. Vanguard 320 Rear Figures 2-3 to 2-5 illustrate the rear panel of the Vanguard 320, optional Panel daughtercards, and the locations of cables that must be connected.
  • Page 37 PORT 2 10B-T POWER PORT 3 10BaseT Ethernet Cable Power Supply CTP Cable to an ASYNC terminal. DB25 connector for V.24, V.35, V.36, V.11, and DSU DIM Figure 2-3. Vanguard 320 FRAD Rear Panel and Cable Connections Installing Vanguard 320 Hardware...

  • Page 38: Port Characteristics And Cabling

    All manuals and user guides at all-guides.com Cabling the Vanguard 320 Port Characteristics and Cabling Introduction This section describes the port characteristics and cables required to connect to the Vanguard 320. Port The table below lists the port characteristics, connector and cable requirements.
  • Page 39 All manuals and user guides at all-guides.com Cabling the Vanguard 320 Port Connector Interface Cable Required Speed DCE/DTE RJ48C RJ48-to-RJ48 full or fractional E1 Daughtercard Twisted Pair Cable speeds BNC Pair 2 BNC-to-BNC Full or fractional E1 75ohm Coax Cable...
  • Page 40 320 defaults this port to 9.6 kbps, 8 bits, no parity, 1 stop bit. Note If you plan to use a personal computer to configure the Vanguard 320, you may need to purchase a DB25 (male) to DB9 (female) adapter for the serial port of your personal computer.
  • Page 41 61545-01 FT1/FE1 Cable An RJ48C twisted pair cable comes with your Vanguard 320 when the FT1 or FE1 option is ordered. One end of the cable attaches directly to the Vanguard, and the other end connects to the service provider's outlet.

  • Page 42: Front Panel Dip Switches

    Introduction This section describes the front panel dip switches on the Vanguard 320. Front Panel Figure 2-4 illustrates the switches found behind the front panel of the Vanguard 320. Switches Control Port Switch Defaults Port 4 to 9600 bps 8N1.

  • Page 43: Installing Optional Daughtercards

    All manuals and user guides at all-guides.com Installing Optional Daughtercards Installing Optional Daughtercards Optional The Vanguard 320 supports the following optional daughtercards: Daughtercards • ISDN Daughtercards (Slot 1 only) • FXS/FXO Daughtercard • Dual FXS Daughtercard • Dual E&M Daughtercard •...

  • Page 44: Isdn Termination Resistance

    320 S/T ISDN Vanguard 320 S/T ISDN. Termination For the Vanguard 320 S/T, it is assumed that most configurations will have the unit Resistance as the final device, and so 100Ω is the default setting of the termination resistance. This means DIP switches are set to the down position, as shown in Figure 2-5.
  • Page 45 Apply TR here. <=10m (Default setting is Ω Termination) Other devices Figure 2-7. Extended Passive Bus Configuration Maximum Distance of 2 km Apply TR here. Apply TR here. (Default setting is Ω Termination) Figure 2-8. Point-to-Point Configuration Installing Vanguard 320 Hardware 2-15...

  • Page 46: Installing Or Removing The Lithium Battery

    Installing or Removing the Lithium Battery Introduction This section explains how to replace the real time battery. Vanguard 320 uses a lithium battery on the motherboard to maintain the node’s real-time clock. The battery is not used to store the configuration memory.
  • Page 47 Release hinges on each side. Insert a screwdriver at a 45° angle on one of the six release hinges and push downward. Figure 2-9. Removing Top Cover and Front Panel on Vanguard 320 Installing Vanguard 320 Hardware 2-17...
  • Page 48 To Install the battery: Retaining Tabs Place the battery in the holder, with the positive (+) side up, and press down until the retaining tabs click into place. Battery Holder Figure 2-10. Removing and Installing the Battery 2-18 Installing Vanguard 320 Hardware...

  • Page 49: Installing A Ferrite Bead

    (CTP) cable. Note Not all Vanguard 320 devices require the installation of a ferrite bead. However, if your Vanguard 320 was shipped with a ferrite bead kit, it should be installed before use. Installing a Ferrite Before beginning, ensure that you have the cable and ferrite bead that shipped with Bead on the CTP your Vanguard 320.
  • Page 50 All manuals and user guides at all-guides.com...

  • Page 51: Powering On The Vanguard 320

    All manuals and user guides at all-guides.com Chapter 3 Powering On the Vanguard 320 Overview Introduction This chapter describes • powering up and powering down the Vanguard 320 • interpreting LED display for power up diagnostics • accessing the CTP Powering on the Vanguard 320...
  • Page 52 This section describes the sequence of events when you power up the Vanguard 320. Powering On the The Vanguard 320 does not have a power switch on the unit. Follow these steps to Vanguard 320 power on the Vanguard 320:...

  • Page 53: Powering Off The Vanguard 320

    When powering down the unit, always unplug the power cord from the AC power outlet first (Figure 3-1). Never disconnect or reconnect the power connector from the Vanguard back panel if the power supply is still connected to the AC power outlet (Figure 3-2). Doing so can potentially damage the Vanguard unit.
  • Page 54 All manuals and user guides at all-guides.com Powering Off The Vanguard 320 Avertissement Des tensions dangereuses provenant des réseaux de télécommunication peuvent être présentes sur des unités qui ne sont pas reliées à la terre. Déconnectez tous les câbles de télécommunication avant de retirer le câble de secteur du bloc d’alimentation.

  • Page 55: Powerup Diagnostics

    This section describes diagnostics that run automatically when you power up the Vanguard 320. Front Cover LEDs The three front cover LEDs on the Vanguard 320 help you follow the progress of the unit’s powerup. Figure 3-3 shows the front cover. Test/Watchdog...
  • Page 56 All manuals and user guides at all-guides.com Powerup Diagnostics Power Up When the Vanguard 320 power cord is plugged into the power supply outlet, you will Sequence see the following powerup sequence: Stage when..this indicates POWER (GREEN) lights Vanguard is receiving power.

  • Page 57: Accessing The Control Terminal Port

    <CR> after the Vanguard 320 outputs the OK prompt. CTP Access Via If the Vanguard 320 is operating in an X.25 network, or if Frame Relay Annex-G is Remote X.25 or used to connect with other Vanguard Managed Solutions nodes, you can access the...
  • Page 58 All manuals and user guides at all-guides.com...

  • Page 59: Chapter 4. Vanguard 320 Software

    The Vanguard 320 supports these standard Applications Ware packages: • IP+ Applications Ware • SNA+ Applications Ware • Multiservice Applications Ware See the Software Release Notice accompanying your Vanguard unit for more information on the software licence upgrades available for the Vanguard 320. Vanguard 320 Software...

  • Page 60: Obtaining Operating Software

    All manuals and user guides at all-guides.com Obtaining Operating Software Obtaining Operating Software Where to Get You can obtain operating software for your Vanguard 320 from: Operating Software 1) the Vanguide CD-ROM, using the following path: \Vanguide\Sfw_imgs\V320 2) the WWW, using the following URL: https://secure.vanguardms.com...

  • Page 61: Obtaining Preprogrammed Cmem Files

    CD-ROM shipped with your unit. Application notes (in PDF file format) accompany Application Notes each CMEM file and provide brief description of the applications. From the Vanguide CD-ROM, use the following path: \Vanguide\Configs\V320 CMEM File Formats CMEM files for the Vanguard 320 adhere to the following formats: Filename Description XXnh005.mem where •...

  • Page 62: Installing Software

    Installing Software Installing Software Installation Method Install software to the Vanguard 320 using one of the two methods listed below: • Coldloader - Refer to the Software Installation and Coldloading Manual (Part Number T0028) for complete installation and coldloading procedure.

  • Page 63: Important Considerations When Installing Software

    Important Considerations When Installing Software Introduction With the release of 5.2, there were changes to the Vanguard 320 hardware. A Vanguard 320 with boot PROM of version 3.0 or higher, will require coldloader and software images of release 5.2 or higher. This section describes how to determine the boot PROM revision and how to select the appropriate software or coldloader.
  • Page 64 All manuals and user guides at all-guides.com...
  • Page 65 (The total DRAM in your Vanguard 320 unit will depend on what you ordered.) If your Vanguard 320 has only 4MB DRAM and you wish to use Vanguard Applications Ware Release 5.4 or higher, please contact a representative to order a DRAM upgrade.
  • Page 66 • 100 to 240 VAC nominal at 47 to 63 Hz • 32 watts input power (64 VA) • maximum input current 0.7 amps Power Supply Vanguard 320 products are powered by a switch mode power supply with Description 22.5 watts maximum output power. Safety Vanguard 320 meets the following safety standards: •...

  • Page 67: Appendix B Vanguard 320 Cabling

    All manuals and user guides at all-guides.com Appendix B Vanguard 320 Cabling Overview Introduction This Appendix identifies the cables and pinout requirements for the Vanguard 320. The following cables are described in this appendix: • CTP Access Cable • ISDN Cable • Dual FXS Cable •...

  • Page 68: Ctp Access Cable

    Use a RJ45/DB25 cable to connect to the CTP Port (Port 4) and perform CTP Connector and operations such as coldloading software images into a Vanguard 320. Pinout Port 4 is a DCE. This table identifies the pinout for this RJ-45 connector:...

  • Page 69: Isdn Cable

    RJ11, pin 1 and pin 8 are not used. S/T ISDN For operation of the Vanguard 320 in Europe, you may need to set the terminal Termination resistance. For more information on setting the terminal resistance, refer to the Resistance Daughtercard Installation Guide.

  • Page 70: Fxs/Fxo Cable

    The FXS Interface should only be connected to an analog telephone handset and/or fax machine. Warning The FXO Interface should only be connected to an analog PBX line. Warning The Vanguard FXS/FXO daughtercard has not been certified for use in a PSTN. Vanguard 320 Cabling...

  • Page 71: Dual Fxs Cable

    • Connectors: RJ11 to RJ11 Cable • Color: Gray Connector Pinout The RJ11 FXS port have the following pinout: Name Function Loop B Loop A Warning The FXS Interface should only be connected to an analog telephone handset and/or fax machine. Vanguard 320 Cabling...

  • Page 72: Dual E&M Daughtercard Cable

    Dual E&M Daughtercard Cable Specification The cable shipped with the Dual E&M Daughtercard has the following specification: • Connectors: RJ45 to RJ45 Cable • Color: Gray Connector Pinout The RJ45 E&M ports have the following pinout: Signal Ring Vanguard 320 Cabling...

  • Page 73: 10Baset Crossover Cable

    All manuals and user guides at all-guides.com 10BaseT Crossover Cable 10BaseT Crossover Cable Specifications The 10BaseT cable shipped with the Vanguard 320 has the following specifications: • Cable Type: Category 3 or better • Connectors: RJ45 to RJ45 • Color: Gray •...

  • Page 74: Remotevu Video Cables

    This table describes the RJ-45 connector - camera interface connector: Camera Interface Connector Pinout Function EIA-232 data input EIA-232 data output EIA-485/422 positive data output EIA-485/422 negative data output EIA-485/422 negative data input EIA-485/422 positive data input +12V (current available = 50 mA) Ground Vanguard 320 Cabling...

  • Page 75: Ft1/Fe1 Cables

    Pinout Function Receive Ring Receive Tip no connection Transmit Ring Transmit Tip no connection no connection no connection The connector pins are numbered as indicated in the following diagram: Pin 8 Pin 1 Figure B-3. RJ48C Pinout Vanguard 320 Cabling...
  • Page 76 75Ω line impedance. Use the BNC connector on the right for transmit (TX) and the BNC connector on the left for receive (RX). E1 NTWK FE1 Daughtercard RJ48C and two BNC connectors Figure B-4. FE1 Daughtercard B-10 Vanguard 320 Cabling...

  • Page 77: Dsu Daughtercard Cable

    All manuals and user guides at all-guides.com DSU Daughtercard Cable DSU Daughtercard Cable DSU Daughtercard The following table shows the pinouts for the RJ48S connector: Cable Pinout Signal Function TX - RING TX - TIP RX - TIP RX -RING Vanguard 320 Cabling B-11...

  • Page 78: V.35/V.36 Cable

    TRANSMIT CLOCK B TRANSMITTED DATA B TRANSMIT CLOCK A RECEIVED DATA B RECEIVE CLOCK A RECEIVE CLOCK B RECEIVE CLOCK B DATA TERMINAL READY TRANSMIT CLOCK B EXTERNAL TRANSMIT CLOCK B EXTERNAL TRANSMIT CLOCK A (No Connection) B-12 Vanguard 320 Cabling...
  • Page 79 TRANSMITTED DATA B TRANSMIT CLOCK A RECEIVED DATA B RECEIVE CLOCK A RECEIVE CLOCK B RECEIVE CLOCK B DATA TERMINAL READY TRANSMIT CLOCK B EXTERNAL TRANSMIT CLOCK B EXTERNAL TRANSMIT CLOCK A TEST MODE (V.36 ONLY). Vanguard 320 Cabling B-13...

  • Page 80: V.11 Cable

    RECEIVE CLOCK B RECEIVE CLOCK B C (B) CONTROL B S(B) TRANSMIT CLOCK B X (B) EXTERNAL TRANSMIT CLOCK B X (A) EXTERNAL TRANSMIT CLOCK A *These V.11 signals are not used in the X.21 standard. B-14 Vanguard 320 Cabling...
  • Page 81 INDICATION A TRANSMIT CLOCK B TRANSMITTED DATA B TRANSMIT CLOCK A RECEIVED DATA B RECEIVE CLOCK A RECEIVE CLOCK B RECEIVE CLOCK B CONTROL B TRANSMIT CLOCK B EXTERNAL TRANSMIT CLOCK B EXTERNAL TRANSMIT CLOCK A Vanguard 320 Cabling B-15...
  • Page 82 6500 on this pin. Function/Signal Name Shield/Frame Ground Signal Ground DATA RESTRAINT TRANSMIT CLOCK or V.54 Loop 3 * STANDBY INDICATOR RECEIVE CLOCK EXTERNAL RECEIVE CLOCK V.54 Loop 2 RI/TM * EXTERNAL TRANSMIT CLOCK TEST MODE B-16 Vanguard 320 Cabling...
  • Page 83 The following table shows the DTE pinouts for the V.24 cable. Function/Signal Name Shield/Frame Ground Signal Ground DATA RESTRAINT TRANSMIT CLOCK STANDBY INDICATOR RECEIVE CLOCK EXTERNAL RECEIVE CLOCK or V.54 Loop 3 * V.54 Loop 2 (No Connection) EXTERNAL TRANSMIT CLOCK MAKE BUSY Vanguard 320 Cabling B-17...
  • Page 84 All manuals and user guides at all-guides.com...

  • Page 85: Appendix C. Troubleshooting Your Vanguard

    All manuals and user guides at all-guides.com Appendix C Troubleshooting Your Vanguard 320 In This Appendix Introduction This appendix describes some of the actions you can take to correct problems you may be having with your Vanguard 320. Troubleshooting Your Vanguard 320...

  • Page 86: While Powering Up The Vanguard 320

    All manuals and user guides at all-guides.com While Powering Up the Vanguard 320 While Powering Up the Vanguard 320 Introduction This section documents how to troubleshoot problems you many encounter when powering up the Vanguard 320. Hardware Failure If the TEST light turns on and remains on, one or more of the diagnostic tests have failed, indicating there is a hardware problem.

  • Page 87: While Coldloading A New Software Image

    Boot coldloader software message, “ V320 - wrong PROM installed in the (5.2 or higher). cloader was loaded.” Vanguard 320. This error The latest coldloader message appears if you software is available at: attempt to use a 5.1M and https:// lower coldloader for Boot secure.vanguardms.com...
  • Page 88 When using the Vanguard Speed is to high. • Select a lower Software Loader to coldload speed of coldload software images 57600 bps or 38400 into the Vanguard 320, bps. coldloading can fail if the speed is 115200 bps. Troubleshooting Your Vanguard 320...

  • Page 89: Using The Zap Utility

    Executing Vanguard 320 Startup Diagnostics (Rev: 1.04)... Testing DRAM... $00030000-$003FFFFF Startup Diagnostics Interrupted ! Vanguard 320 Diagnostics ZAP Mode Menu (Rev: 1.04) ================================================== Enter: <ESC> Exit 1 - Force ColdLoad 2 - Clear CMEM If you select Clear CMEM, the CMEM are cleared: Enter Selection: 2 Erasing Configuration Memory...
  • Page 90 All manuals and user guides at all-guides.com...

  • Page 91: Appendix D. Software License And Regulatory Information

    All manuals and user guides at all-guides.com Appendix D Software License and Regulatory Information In This Appendix Introduction This section contains the software license statement and regulatory declarations for the Vanguard 320. Software License and Regulatory Information...

  • Page 92: Software License Terms And Conditions

    The Software is Vanguard Managed Solutions (or its supplier’s) confidential proprietary information. You agree not to disclose it or make it available to anyone without Vanguard Managed Solutions written authorization. You will exercise no less than reasonable care to protect the Software from unauthorized disclosure.
  • Page 93 Software License Terms And Conditions Limited Warranty. Vanguard Managed Solutions warrants for a period of ninety (90) days from Vanguard Managed Solutions or its customer’s shipment of the Software to you that (i) the disk(s) on which the Software is recorded will be free...
  • Page 94 Solutions equipment, you may not transfer the Software to another party except: (1) if you are an end-user, when you are transferring the Software together with the Vanguard Managed Solutions equipment on which it operates; or 2) if you are a Vanguard Managed Solutions licensed distributor, when you are transferring the...

  • Page 95: Product Declarations And Regulatory Information

    The following sections provide information about standards compliance, safety statements, and ISDN Type Approvals. CE Marking The mark in the following diagram appears on each Vanguard Series product, and the statement that follows explains its significance. Figure D-1. CE Mark...
  • Page 96 All manuals and user guides at all-guides.com Product Declarations and Regulatory Information French DRG Vanguard ISDN also carries the DRG approval mark of the French Ministère des Approval Postes et Télécommunications. This indicates that Vanguard ISDN is approved for connection to the French Euro-Numeris (VN4+) ISDN network service. The label appears on the bottom of your Vanguard, and shows the approval number.
  • Page 97 All manuals and user guides at all-guides.com Product Declarations and Regulatory Information Changes or modifications not expressly approved by Vanguard Managed Solutions could void the user's authority to operate the equipment. This Class B digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations.
  • Page 98 All manuals and user guides at all-guides.com Product Declarations and Regulatory Information Avis D’Industrie Avis: Canada L’étiquette d’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme aux normes de protection, d’exploitation et de sécurité des résaux de télécommunications, comme le prescrivent les documents concernants les exigences technique relatives au matériel terminal.

  • Page 99: Fcc Part 68 And Telephone Company Procedures And Requirements For Dsu, T1, And Isdn Interfaces

    Introduction The equipment referenced in this section is compliant with FCC Part 68 rules. Before You Begin Before connecting a Vanguard 320 to a network, you should: • Provide the local telephone company with the equipment’s registration number. • Order the proper connections.
  • Page 100 All manuals and user guides at all-guides.com FCC Part 68 and Telephone Company Procedures and Requirements for DSU, T1, and ISDN Interfaces Customer-Provided FCC regulations and telephone company procedures prohibit connection of Telephone customer-provided equipment to telephone company-provided coin service Equipment (central office-implemented systems).

  • Page 101: Limited Warranty

    (ONE) 1 YEAR from the date of purchase by the original end user. During the warranty period, Vanguard Managed Solutions will at its option and at no charge either repair a defective Product (using either new or reconditioned parts) or replace it (with a new or reconditioned Product) if you return it freight prepaid to the factory or service center Vanguard Managed Solutions designates.
  • Page 102 All manuals and user guides at all-guides.com...
  • Page 103 Service Offices, visit our Web site at: http://www.vanguardms.com/ Expiration of Lease To return equipment upon expiration of a lease agreement, contact the Vanguard Managed Solutions Customer Operations Center at (800) 544-0062 for return authorization and instructions. You will be asked to provide the following information: •...
  • Page 104 • Product name and description • Serial number • Failure symptoms Packaging Data communications equipment or parts that are to be returned to Vanguard Guidelines for Managed Solutions for any reason must be properly packaged to prevent damage in Equipment Return shipment and handling.
  • Page 105 2-10 Ferrite Bead Kit,installing 2-19 10BaseT 2-10 Front Panel DECconnect pinout specifications ISDN 2-11 Canadian regulatory requirements CD-ROM Installing Vanguide Vanguard 320 Coldloading ISDN troubleshooting while cable 2-11 Configuration for example applications List of parts cable 2-10 description CTP Port...
  • Page 106 ZAP utility Power requirements Powering on Powerup diagnostics 3-2, Unpacking FLASH memory corruption parts list hardware failure software failure power-up Vanguard 320 Diagnostics configuration Preprogrammed CMEM files installing obtaining overview Product declarations Shipment Contents termination resistance 2-14 Top Cover Removal...

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