LG HF85JS Owner's Manual page 124

80
I get a message saying "This audio is not supported" or the video is playing
normally but the audio is not.
•
Check that the file plays without any problems on a PC's video player. Also check
for file damage.
•
Check that the file extension is supported.
•
Check that the audio codec is supported.
• Check that the bit rate is supported.
• Check that the sample rate is supported.
• Check that the audio channel separation is supported.
I cannot see the subtitles.
•
Check that the file plays without any problems on a PC's video player. Also check
for file damage.
•
Check that the video and subtitle files have the same name.
•
Also check that both the video file and the subtitle file are in the same folder.
•
Check that the subtitle file format is supported.
• Check that the language is supported. (You can check the language of the
subtitle file by opening the file in the Notepad.)
•
If subtitles encoding is incorrectly set, subtitles may not be displayed properly.
Select
screen and change the
• If you play a video file stored on another device by using the content sharing
feature, subtitles may not be available depending on the program you use.
in the control panel at the bottom of the video playback
CODE PAGE
value.