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EMC
VNXe3300™
Replacing a VNXe3300 Memory Module
Before you start
Before you begin the replacement procedure, make sure you have correctly identified the faulted part,
and that a replacement memory module (DIMM) is available. Refer to your EMC VNXe™ online help
Servicing your system >Adding or replacing faulted hardware components > Replace a faulted
hardware component) for instructions on how to identify failures, order new parts, and handle
hardware components. Also, prepare your disk processor enclosure (DPE) for service as described
below.
Preparing your disk processor enclosure for service
IMPORTANT
To protect your VNXe system from accidental data loss while you remove and replace DPE
components, open Unisphere™ and select Settings, then Service System.
• Log in with your service password.
• In the System Components column, select the storage processor (A or B) associated with the
faulted component.
• Under Service Actions, select Enter Service Mode, then Execute service action.
The storage processor fault LED will flash alternating amber and blue while the SP remains in
Service Mode and is receiving active power.
Contents
This document provides instructions on the following tasks:
Task 1: Remove the storage processor (SP) assembly
Task 2: Remove the power supply
Task 3: Replace the memory module
Task 4: Replace the power supply
Task 5: Install the storage processor assembly
Task 6: Reboot the storage processor
Task 7: Verify the operation of the new module
Task 8: Return the faulted memory module
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Summary of Contents for EMC VNXe3300

  • Page 1 Before you begin the replacement procedure, make sure you have correctly identified the faulted part, and that a replacement memory module (DIMM) is available. Refer to your EMC VNXe™ online help Servicing your system >Adding or replacing faulted hardware components > Replace a faulted hardware component) for instructions on how to identify failures, order new parts, and handle hardware components.
  • Page 2 Use the latches to partially slide the assembly from its enclosure. When the storage processor is about half-way out of its enclosure, use both hands to support the assembly and draw it fully out of the enclosure. Place the storage processor assembly on a clean, flat, static-free work area. Replacing a VNXe3300 Memory Module...
  • Page 3 Task 2: Remove the power supply Remove the power supply assembly from the storage processor with the faulted memory module. Remove the power supply from the enclosure: Squeeze the black and orange trigger on the back of the power supply. Pull the latch towards you until it is fully extended and the power supply is released from its enclosure.
  • Page 4 Place the faulted module on the work area. Push the replacement module straight down into the processor to firmly insert it in the socket. The latches will snap to the closed position when the module is fully seated in its socket. Replacing a VNXe3300 Memory Module...
  • Page 5 Task 3 (continued): Replace the memory module CL4597 Task 3 (continued): Replace the memory module...
  • Page 6 Push the black knob in until the latch catches and the supply is seated and secure within the storage processor enclosure. An audible click indicates that the latch is in place. Note: The latch assembly includes a yellow warning marker. If the marker is visible, the latch is not fully closed. CL4598 Replacing a VNXe3300 Memory Module...
  • Page 7 Task 5: Install the storage processor assembly Slide the storage processor assembly back into the chassis until it engages in the enclosure and the latches start to close. CL4675 Push the latch knobs into the assembly to seat and secure it within the chassis. An audible click indicates that the latches are in place.
  • Page 8 Task 6: Reboot the storage processor Once you have replaced the faulted module and returned the storage processor assembly to the chassis, reboot the recently serviced SP to ensure that it leaves Service Mode: From Unisphere, select Settings, then Service System. Log in with your service password.
  • Page 9 Copyright © 2011 EMC Corporation. All rights reserved. Published January - 2011 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS.” EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.