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Model No. CA-0617
OperatiOn & instructiOn Manual
Important
Uniquely
Flexible
information
Alert
System
& instructions
for your
smart Dialler.
it is YOur respOnsiBilitY tO reaD tHis
instructiOn Manual careFullY
1

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Summary of Contents for CareAlert SmartDialler Series

  • Page 1 Model No. CA-0617 OperatiOn & instructiOn Manual Important Uniquely Flexible information Alert System & instructions for your smart Dialler. it is YOur respOnsiBilitY tO reaD tHis instructiOn Manual careFullY...
  • Page 2 - Helen, Grange, south australia no Qualms in recommending your company My mum’s CareAlert is working fine, and mum is relieved that she can now feel safe at home when she is by herself. I was very impressed by your quick service.
  • Page 3: Table Of Contents

    cOntents General Information and Disclaimer Names and Function of Each Part How Your Smart Dialler works Installation and Programming Recording a Message on Your Smart Dialler Testing Your Smart Dialler Programming Quick Guide Wireless Pendant Function Emergency Situation Guide Storage of Property Access Keys Precautions and Maintenance Factory or Commercial Applications Changing the Batteries...
  • Page 4: General Information And Disclaimer

    Please note the followinG VerY imPortant instrUctions: l Your CareAlert Smart Dialler can make an emergency call even if the home phone is in use or off the hook. For this function to operate correctly you will require the master (main) phone to be plugged into the smart dialler and no other landline phones connected in your house.
  • Page 5: Names And Function Of Each Part

    names and fUnction of each Part Antenna Speaker Power Battery Mobile Signal Landline/NBN Indicator Strength Indicator Indicator* LED indicator window and emergency call button. Hold down for 2 seconds and tap to cancel. Outgoing DC Power Telephone Jack Remote Programming Accessory Jack Incoming (Tech Use Only)
  • Page 6 When help is required just squeeze the two red ♥ buttons on your remote waterproof pendant. The CareAlert Smart Dialler immediately dials out to ♥ the first 5 nominated phone numbers of your choice. If not answered live, it will proceed to dial out to the ♥...
  • Page 8: Installation And Programming

    & ProGramminG of the smart dialler The steps to install and program the “CareAlert” Dialler are simple. If you do not feel confident then request the assistance of someone who is able to do so, on your behalf. A remote programming installation service is available for a small fee:...
  • Page 9 Voice oPtion 1. “This is (Name) of (full address including state) and I have pressed my CareAlert button and need emergency help. Press the star key on your phone to speak to me – if I do not respond, please take action to ensure my well-being.
  • Page 10: Recording A Message On Your Smart Dialler

    Behalf of the owner of the carealert smart dialler. (Note: The CareAlert Smart Dialler, will commence playing CareAlert’s Message followed by your message within a few seconds of dialling. This is to satisfy ALL Australian and International “Pick up”...
  • Page 11 * steP 11 is onlY necessarY when addinG or rePlacinG a lost or damaGed Pendant as YoUr factorY inclUded Pendant(s) haVe alreadY Been Paired to YoUr dialler steP 11* confiGUrinG or teachinG the Pendant BUtton to commUnicate with the smart dialler. With the function switch at rear still on ‘set’...
  • Page 12 the simPle connection of the smart dialler to Power, telecom JacK and Phone if UsinG BroadBand adsl with a filter sPlitter then connect as Below. phOnE ADSL FILTER SpLITTER WI-FI MODEM if UsinG nBn then connect as Below Connect to phone port on nBn Modem provided by RSp...
  • Page 13: Testing Your Smart Dialler

    testinG YoUr smart dialler After programming is complete, you will need to set the “Function” switch on the rear of the Smart Dialler to either “Mute” or “Alarm” See the information note below as to which setting you would like to use. Once the Smart Dialler is in the standby mode you will notice that the display in the indication window will have a clockwise moving digit.
  • Page 14: Programming Quick Guide

    QUicK GUide to ProGramminG YoUr carealert smartdialler When programming make sure you have the funtion switch (on rear of base station) positioned in the SET mode. Press Press Number Press Star Key you want Hash # Number Dialled (First Phone Number) (Second Phone No.)
  • Page 15: Wireless Pendant Function

    Smart Dialler speaker saying ‘Your pendant battery is low - please change the battery’ . For battery replacements please order online www.carealert.com.au or call 1300 75 85 95...
  • Page 16: Emergency Situation Guide

    If neither key is pressed the dialler immediately dials on. If a message bank answering service responds, the CareAlert will play the help message so it is recorded by the service but then it immediately dials on - it must receive a ‘live’ answer before it ceases dialling.
  • Page 17 The 2-way communication feature is designed to DISCONNECT after 1 minute but if the star “*” key is again pressed by the CALL RECEIVER after hearing a series of beeps, communication will continue. In the unlikely event of a power failure during an emergency, the Smart Dialler will continue to function using the rechargeable battery as a power supply.
  • Page 18: Storage Of Property Access Keys

    The location of a home access key should be known to the attendee/s of an emergency call. The CareAlert KeySafe Lock is an excellent product for securing your keys outside. It locks around a gas meter pipe in a gas box; it can lock around an assist rail by the front door, or around the grill of a security door etc.
  • Page 19 KeY safe locK If you purchased a CareAlert Key Safe for outside key storage to automate access to the premises, then the following are the instructions that explain the setting of the pin number access code. (Below is a replica of the instruction on the rear of Key Safe Lock packaging in case you lose the original) PLEASE NOTE: Your responsibility with the use of a Key safe lock.
  • Page 20: Precautions And Maintenance

    PrecaUtions and maintenance To reduce the risk of electric shock, do not attempt to open the Smart Dialler unit. The backup battery in the Smart Dialler is designed to protect you in the event of a power failure. Within a few seconds of losing main’s power a voice message over the loud speaker of the dialler will advise ‘mains Power is not detected’.
  • Page 21: Factory Or Commercial Applications

    POWER ADAPTOR The 240-Volt AC Power Adaptor has a built in fusible link that will fuse if more than 300 volts is recorded. This is to help prevent any damage to your CareAlert Smart Dialler in the event of a Power Surge. Should this fuse blow you will need to purchase a new Power Adaptor online.
  • Page 22: Changing The Batteries

    Both the Smart Dialler and the Wireless pendant have a battery and it is the user’s responsibility to ensure that they are in good working order. You mUst onlY install a CareAlert supplied rechargeable battery for the Smart Dialler base station. The Smart Dialler automatically keeps the internal battery recharged.
  • Page 23: Troubleshooting

    de- learninG a Pendant It may be necessary in some circumstance to uncouple or de‐learn a pendant from a Smart Dialler. To de‐ learn, place the function switch at the rear of the dialler to ‘set’ , lift up the phone connected to the dialler and (press ‘talk’...
  • Page 31: Frequently Asked Questions

    Obviously, this signal will not be sent if the call is answered by an automated answering system. If the CareAlert Smart Dialler does not receive this *(Star Key) signal, it will continue to dial out to the next number that has been stored.
  • Page 32 CareAlert button. As soon as Triple Zero operatives hear the Company name of CareAlert they know that an ambulance is to be sent immediately to the address stated in the prerecorded message. They also have CLI (Call Line Identifier) software and know the location of the caller.
  • Page 33 The CareAlert Smart Dialler needs a land line with dial tone to dial out for help or via a CareAlert Mobile Gateway which operates on the mobile network via a SIM card - Refer to www.carealert.com.au OR www.carealert.co.nz for details on this product.
  • Page 34: Handy Safety Tips

    Wrist Blood Pressure Monitor; Fully Automatic; One Touch Operation; Recalls last 120 readings; Irregular heartbeat detector. Clinically Proven Accurate. This CareAlert device has been approved for use in Australia by TGA (App.No. 210132) Powered by 2 AAA batteries. Special Features: Risk category Indicator Irregular Heartbeat Detector Can be used by 3 persons all of whose readings are retained for up to 40 separate occasions.
  • Page 35: Monitoring Options

    MONITORING OPTIONS AVAILABLE The CareAlert Smart Dialler is currently the most flexible personal alert system available in the World. You can choose to have your system Monitored through a 24/7 (Australian Based) security monitoring centre. You can also decide to activate temporary monitoring when circumstances require it.
  • Page 36: Warranty And Contact Details

    This warranty does not cover batteries. Subject to the following conditions, in addition, Safety Electrical Services Pty Ltd Trading as CareAlert (herein referred to as SES) guarantees the product to be free from defects and faulty material for a period of ONE YEAR parts and labour. Warranty extensions are available through the website.

This manual is also suitable for:

Ca-0617

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