Table of Contents
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Model No. CA-0417
OperatiOn & instructiOn Manual
Important
Uniquely
Flexible
information
Alert
System
& instructions
for your
smart Dialler.
it is YOur respOnsiBilitY tO reaD tHis
instructiOn Manual careFullY
Test Your CareAlert SmartDialler pendant battery on a regular basis by pressing the
Yellow button and listening for the base station to emit a door chime sound.
1
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Summary of Contents for CareAlert Smart Dialler Series
- Page 1 Dialler. it is YOur respOnsiBilitY tO reaD tHis instructiOn Manual careFullY Test Your CareAlert SmartDialler pendant battery on a regular basis by pressing the Yellow button and listening for the base station to emit a door chime sound.
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Page 2: Table Of Contents
Front Cover Contents How it Works + Disclaimer Quick Guide Names and Function of the CareAlert Smart Dialler Connecting your CareAlert if monIToreD 8-11 Connecting your CareAlert if noT monitored Testing General Information Function of the Wireless Pendant An Emergency Situation... -
Page 3: How It Works + Disclaimer
Triple Zero Services “000” who can then attend to your needs (a small annual service fee is applicable on a sim card provided by CareAlert). If you choose to have your Smart Dialler monitored, then your emergency calls will be answered by a 24/7 monitoring station who will take the necessary pre-arranged steps to ensure a quick emergency response. -
Page 4: Quick Guide
- QUick GUiDe to ProGramminG CareAlert instructional videos can be viewed at careassist.com.au When programming make sure you have the funtion switch (on rear of base station) positioned in the SET mode. Press Press Number Press Star Key... - Page 5 names anD FUnction oF eacH Part Battery Indicator Antenna Mobile Signal Strength Indicator* Speaker Landline/NBN Power Indicator Power indicator: mobile signal: BlUe: Strong Signal BlUe: 240v Power connected PUrPle: Medium Signal oFF: No power detected reD: Low Signal Battery indicator: FlasHinG: Searching for Signal BlUe: High Charge Capacity nBn/landline indicator:...
- Page 6 - connect to Power onlY To connect to landline or NBN please follow the tutorials found at www.careassist.com.au please note some Retail Service Providers supplied modems may not be compatible with the CareAlert Smart Dialler.
- Page 7 2 red buttons on your pendant together. - Once you activate your CareAlert, it will advise via the speaker that it is going to make an emergency call. Once this call has been made, the monitoing centre will contact you via the base station. This should occur within the first 2 minutes.
- Page 8 UP a non-monitoreD sYstem To connect to landline or NBN please follow the tutorials found at www.careassist.com.au please note some Retail Service Providers supplied modems may not be compatible with the CareAlert Smart Dialler.
- Page 9 & ProGramminG oF tHe smart Dialler iF non monitoreD The steps to install and program the “CareAlert” Dialler are simple. If you do not feel confident then request the assistance of someone who is able to do so, on your behalf.
- Page 10 Voice oPtion 1. “This is (Name) of (full address including state) I have pressed my CareAlert button and need emergency help. Press the star key on your phone to speak to me – if I do not respond, please take action to ensure my well-being.
- Page 11 steP 7: Check how well your message was recorded by pressing star (*) 7 and listening via the phone handset. If you are not satisfied with the message you can repeat Step 6 again. steP 8: ViewinG YoUr storeD PHone nUmBers. You can view and listen to the phone numbers in the order that you have stored them through the Smart Dialler indication window.
- Page 12 Please ensure that the receivers of the calls are aware that this test is being performed. Do not make a test call to triple Zero emergency services. (Note: The CareAlert Smart Dialler, will commence playing CareAlert’s Message followed by your message within a few seconds of dialling. This is to satisfy ALL Australian and International “Pick up”...
- Page 13 The call and message will not be affected. triPle Zero One of the outstanding features that the CareAlert system has, is its ability to dial triple zero as a backup emergency number should none of the others, whether they be your own personally programmed numbers or even if the Monitoring Centre fails to receive your call.
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Page 14: Function Of The Wireless Pendant
Smart Dialler speaker saying ‘Your pendant battery is low - please change the battery’ . For battery replacements: order online www.carealert.com.au or call 1300 75 85 95 & select the sales option. PairinG a PenDant to YoUr smart Dialler Base station Position the function switch, on the rear of the base station, to the ‘set’... -
Page 15: An Emergency Situation
The receiver of this call will hear a voice message that says: “You are about to hear an emergency call for help from a CareAlert Smart Dialler, please stay on the line”. This plays twice, followed by your pre-recorded message for help. If the receiver of the call does not press the star or 3 key they will hear;... - Page 16 ensUrinG correct emerGencY action is taken. You must always have a plan of action in the event of an emergency. this plan can either be written or typed and given to those persons whose phone numbers are stored in your smart Dialler.
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Page 17: Precautions And Maintenance
PrecaUtions anD maintenance To reduce the risk of electric shock, do not attempt to open the Smart Dialler unit. The backup battery in the Smart Dialler is designed to protect you in the event of a power failure. Within a few seconds of losing main’s power a voice message over the loud speaker of the dialler will advise ‘mains Power is not DetecteD’. - Page 18 Both the Smart Dialler and the Wireless pendant have a battery and it is the user’s responsibility to ensure that they are in good working order. You mUst onlY install a CareAlert supplied rechargeable battery for the Smart Dialler base station. The Smart Dialler automatically keeps the internal battery recharged.
- Page 19 The location of a home access key should be known to the attendee/s of an emergency call. The CareAlert KeySafe Lock is an excellent product for securing your keys outside. It locks around a gas meter pipe in a gas box; it can lock around an assist rail by the front door, or around the grill of a security door etc.
- Page 20 If you purchased a CareAlert Key Safe for outside key storage to automate access to the premises, then the following are the instructions that explain the setting of the pin number access code. (below is a replica of the instruction on the rear of Key Safe Lock packaging in case you lose the original) PLEASE NOTE: Your responsibility with the use of a Key safe lock.
- Page 21 POWER ADAPTOR The 240-Volt AC Power Adaptor has a built in fusible link that will fuse if more than 300 volts is recorded. This is to help prevent any damage to your CareAlert Smart Dialler in the event of a Power Surge. Should this fuse blow you will need to purchase a new Power Adaptor online.
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Page 30: Frequently Asked Questions
Q: How Does tHe carealert smartDialler know elDerlY liVinG on tHeir own? tHat mY call For assistance Has Been liVe A: No the applications for using the CareAlert Smart Dialler answereD & not BY an answerinG macHine vary greatly. For a detailed look at these different or messaGe Bank serVice? applications please go to carealert.com.au... - Page 31 Do i Do witH it.? A: The Smart Dialler will dial that number and even if it A: The CareAlert Smart Dialler system belongs to you. So you should go to message bank our dialler will then dial on can give it to other family members, or to an institution to the next number you placed in its memory.
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Page 32: Other Carealert Products
Smart Dialler is calling for help. carealert keY saFe lock The CareAlert Key Safe Lock is a strong cast steel lockable box easily mounted externally to your home with your spare house keys inside. It comes with a good quality combination lock in which you code a 4-digit PIN number. -
Page 33: Monitoring Options Available
AVAiLABLe The CareAlert Smart Dialler is currently the most flexible personal alert system available in the World. You can choose to have your system Monitored through a 24/7 (Australian Based) security monitoring centre. You can also decide to activate temporary monitoring when circumstances require it*. (*Conditions Apply) For further information and pricing please call CareAlert on 1300 75 85 95. -
Page 34: Warranty
This warranty does not cover batteries. Subject to the following conditions, in addition, Safety Electrical Services Pty Ltd Trading as CareAlert (herein referred to as SES) guarantees the product to be free from defects and faulty material for a period of ONE YEAR parts and labour. Warranty extensions are available through the website. -
Page 35: Handy Tips For The Elderly
HanDY tiPs For tHe elDerlY to HelP PreVent sliPPinG, triPPinG, stUmBlinG anD reDUcinG Fall-relateD inJUries in tHe Home. Place all lamp, extension leads, and telephone cords out of the flow of walking traffic areas. Make sure all small rugs and carpet runners are slip-resistant and are not dog-eared. Place small stoves and heaters where they cannot be knocked over, and away from furnishings and flammable materials, such as curtains or rugs. -
Page 36: Testimonials
- Helen, Grange, south australia if you want to know more about any of these and other carealert products, you can call us on 1300 75 85 95 or in new Zealand 0800 67 77 87. alternatively, you visit our websites in australia or new Zealand: www.carealert.com.au...
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Do you have a question about the Smart Dialler Series and is the answer not in the manual?
Questions and answers
How do I change the address in the message
Anyone can record a message on behalf of the CareAlert Smart Dialler owner. To change the address in the message, you need to record a new message with the updated address. Ensure that the formal recorded message is used exactly as required, especially if it may be received by emergency services.
This answer is automatically generated