Warranty Information; Specifications - WFCO WF-8500MBA Series Operator's Manual

CONSUMER LIMITED WARRANTY
for WFCO Electronic Products
WFCO extends, to the original owner, a Two Year Limited Product Warranty. This
warranty is in effect from the date of original purchase for a period of two (2) years. This
limited warranty is extended specifically for and is limited to Recreational Vehicle
application and is only valid within the continental United States, Alaska, Hawaii and the
Provinces of Canada. WFCO warrants, to the owner, that its products are free from defects
in material and workmanship under normal use and service based on its intended use and
function. This warranty is limited to the repair or replacement, at WFCO's discretion, of any
defective parts or defective assembly. Any implied warranties of merchantability or fitness
for intended use are limited in duration unless applicable State Law provides otherwise. You
may have other rights as specified by each individual state.
EXCLUSIONS and LIMITATIONS
The OEM warranty specifically does not apply to the following:
• Any WFCO product that has been repaired or altered by an unauthorized person;
• Any damage caused by misuse, faulty installation, testing, negligence, accident or any
WFCO product installed in a commercial vehicle;
• Any WFCO product, whose serial number has been defaced, altered or removed;
• Any WFCO product, whose installation has not been in accordance to the WFCO
written instructions;
• Any consequential damages arising from the loss of use of the product including but not
limited to: inconvenience, loss of service, loss of revenue, loss or damage to personal
property, cost of all services performed in removing or replacing the WFCO product.
Specifications are subject to change without notice or obligation.
• Any WFCO Electronics products sold through unauthorized Internet sources
(Example: eBay) will be excluded from all warranty coverage offered by Arterra
Distribution / WFCO.
CONSUMER WARRANTY CLAIM PROCEDURE
Upon determination and validation by an authorized OEM dealer that a WFCO product has a
defect, a Return Goods Authorization (RGA) number will be required before the product can
be returned. The RGA number can be requested by completing the Warranty Information Fax
Sheet and appropriate Troubleshooting Form found at www.wfcoelectronics.com. Once these
forms have been completed, email the forms along with Proof of Purchase to
warranty@wfcoelectronics.com or fax the three documents to the Warranty Department at
(574) 294-8698. After receipt of the forms, an RGA number will be issued. This number shall
appear on all correspondence with warranty service. Upon validation of the warranty, WFCO
shall replace the product with a like product. The RGA number shall be placed on the outside
of the carton used to return the product for ease of identification. Do not mark directly on
the product. The product must be packaged properly to avoid further product damage which
could cause a non-warrantable condition.
WARRANTY ASSISTANCE
The consumer may contact the selling Dealer or OEM for warranty assistance.
The consumer may also contact Arterra Distribution, exclusive distributor to WFCO
Products at: (574) 294-8997 or Fax (574) 294-8698.
10