Philips 274G5DSD User Manual
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Philips 274G5DSD User Manual

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Customer care and warranty
Troubleshooting & FAQs
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Summary of Contents for Philips 274G5DSD

  • Page 1 274G5 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...

  • Page 2: Table Of Contents

    5.1 Resolution & Preset Modes....25 6. Power Management ......26 7. Regulatory Information ......27 8. Customer care and warranty ...33 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........33 8.2 Customer Care & Warranty ....35 9. Troubleshooting & FAQs ....38 9.1 Troubleshooting ...........38 9.2 SmartControl Lite FAQs ......39...

  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.

  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational • IMPORTANT: Always activate a moving conventions used in this document. screen saver program when you leave your monitor unattended. Always activate Notes, Cautions and Warnings a periodic screen refresh application Throughout this guide, blocks of text may be...

  • Page 5: Disposal Of Product And Packing

    WEEE performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives This marking on the product or on its...

  • Page 6: Important Safety Information

    1. Important • Do not use cleaning chemicals containing 1.4 Important safety information alcohol, solvent, surfactant, or was, benzene, thinner, mosquito repellant or Optimal 3D viewing lubricant. Using these chemicals can cause For an optimal 3D viewing experience, we discoloration or cracks. recommend that you: • Sit at a distance that is at least 55cm.

  • Page 7: Setting Up The Monitor

    (2) Use your fingers to tighten the screw located at the bottom of the base, and secure the base to the column tightly. AC/DC Adapter Cable management Audio cable (optional) HDMI (optional) 3D Glasses VGA (optional) Note Use only the AC/DC adapter model: Philips ADPC1945(274G5DSD, 274G5DHSD), ADPC1965(274G5DHAD)
  • Page 8 2. Setting up the monitor Connecting to your PC Model 274G5DHAD: Model 274G5DSD: MHL-HDMI AC/DC power input AC/DC power input VGA input VGA input DVI-D input DVI input Kensington anti-theft lock HDMI or MHL input(option) 3D glasses Earphone output Audio input...

  • Page 9: Operating The Monitor

    Front view product description only. It is very important that you use the 3D glasses bundled with the monitor. Model 274G5DSD, 274G5DHSD: If you sit outside of the specified 3D viewing angle or distance when viewing 3D images, the 3D images may look overlapped or not shown properly.
  • Page 10 2. Setting up the monitor Model 274G5DHAD: 3D hot key:              Switch monitor’s power ON and  OFF.  Access the OSD menu.  1. 2D to 3D: You can view 3D image for 2D Return to previous OSD level.
  • Page 11 Description of the On Screen Display 5. Top-Bottom: What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to Top image adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 12 2. Setting up the monitor Model 274G5DHSD, 274G5DHAD: The OSD Menu Below is an overall view of the structure of    the On-Screen Display. You can use this as a    reference when you want to work your way ...

  • Page 13: Mhl (Mobile High-Definition Link) Introduction

    Setup in the OSD (On An optional MHL cable allows you to simply Screen Display) menu. connect your MHL capable mobile device to this large Philips MHL display, and watch your Physical Function HD videos come to life with full digital sound. Tilt...
  • Page 14 2. Setting up the monitor MHL-HDMI MHL-HDMI Note • The port marked [MHL-HDMI] is the only port on the monitor that supports the MHL function when the MHL cable is used. Note that the MHL certified cable is different than a standard HDMI cable. • A mobile device with MHL certification must be purchased separately • You may have to manually switch the...

  • Page 15: Image Optimization

    OK button to confirm selection and close the or watching a video, Philips SmartImage Lite SmartImage Lite OSD. delivers great optimized monitor performance. There are three modes to be selected: Standard, Why do I need it? Internet, Game.

  • Page 16: Smartcontrast

    • You can go to Plug-in menu to launch wizard later on as well. • You can adjust more options without 3.3 Philips SmartControl Lite wizard by Standard pane. The new SmartControl Lite software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface.
  • Page 17 3. Image Optimization Start with Standard pane: Adjust menu: • Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation.
  • Page 18 3. Image Optimization Color menu: • Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and SmartImage Lite (Please refer to SmartImage Lite section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input.
  • Page 19 3. Image Optimization First color Calibration Screen: • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Displays current preference settings. • Final next goes File>Presets pane. • A checked box enables the feature. The • Cancel closes the UI and returns to the check box is a toggle.
  • Page 20 3. Image Optimization Options>Input - Will only be active when Help>User Manual - Will only be active when selecting Input from the drop-down Options selecting User Manual from the drop-down menu. On a non-supported display capable of Help menu. On a non-supported display DDC/CI, only the Help and Options tabs are capable of DDC/CI, only the Help and Options available.
  • Page 21 3. Image Optimization Context Sensitive menu • Technical Support - displays the tech support page. The Context Sensitive menu is Enabled by default. If Enable Context Menu has been • Check for Update - takes the user to PDI checked in the Options>Preferences pane, then Landing and checks the user’s version the menu will be visible.

  • Page 22: View 3D By Using Tridef 3D Software

    4. View 3D by using TriDef 3D software 4.2 TriDef 3D software Installation 4. View 3D by using TriDef Guide 3D software Insert CD of “Monitor user’s manual”. Click and run it's execution file (TriDef-3D XXX.exe). 4.1 PC System requirements 1.
  • Page 23 4. View 3D by using TriDef 3D software 4. There is icon shown on Windows OS Hot key Function desktop. combination Alt + Shift + = Focus speed Alt + Shift + \ Laser sight On/Off PrtScn (SysReq) 3D screenshot Alt + Shift + ' Increase image stretch Alt + Shift + ;...

  • Page 24: Technical Specifications

    16.7M Vertical Refresh Rate 50Hz - 75Hz Horizontal Frequency 30kHz - 83kHz 1080P@30Hz sRGB Connectivity 274G5DSD: VGA(Analog), DVI(Digital,HDCP) 274G5DHSD: VGA(Analog), DVI(Digital,HDCP), Signal Input HDMI(Digital,HDCP) 274G5DHAD:VGA(Analog), DVI(Digital,HDCP), MHL-HDMI (Digital, HDCP) 274G5DHAD : PC audio-in, Earphone out Audio In/Out 274G5DHSD : HDMI audio out...
  • Page 25 5. Technical Specifications Plug & Play Compatibility DDC/CI, sRGB, Windows 8/7/Vista/XP, Mac OSX, Linux Stand Tilt -5° / +20° 274G5DSD: Power On Mode 31.68W(typ.), 32.63W(max.) Sleep (typ.) 0.5W Off (typ.) 0.3W Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
  • Page 26 Finish Glossy Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the...

  • Page 27: Resolution & Preset Modes

    5. Technical Specifications 5.1 Resolution & Preset Modes Maximum Resolution 1920x1080@60Hz (analog input) 1920x1080@60Hz (digital input) Recommended Resolution 1920x1080@60Hz (digital input) H. freq (kHz) Resolution V. freq (Hz) 31.47 720x400 70.09 31.47 640x480 59.94 35.00 640x480 66.67 37.86 640x480 72.81 37.50 640x480 75.00...

  • Page 28: Power Management

    'wake up' automatically. The following table shows the power consumption and signaling of this automatic power saving feature: 274G5DSD: Power Management Definition VESA Video H-sync V-sync Power Used LED Color Mode 31.68 W (typ.)

  • Page 29: Regulatory Information

    • Both product and product packaging is electronic equipment have been adhered to prepared for recycling in order to make Philips monitors safe to use • The brand owner offers take-back options throughout its life cycle. Corporate Social Responsibility Congratulations! • The brand owner demonstrates the...
  • Page 30 7. Regulatory Infomation EPEAT CE Declaration of Conformity (www.epeat.net) This product is in conformity with the following standards The EPEAT (Electronic • EN60950-1:2006+A11:2009+A1: Product Environmental 2010+A12:2011 (Safety requirement of Assessment Tool) program Information Technology Equipment). evaluates computer desktops, laptops, and monitors based on 51 • EN55022:2010(Radio Disturbance environmental criteria developed through requirement of Information Technology...
  • Page 31 7. Regulatory Infomation Energy Star Declaration Changes or modifications not expressly approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ®...
  • Page 32 7. Regulatory Infomation Cependant, rien ne peut garantir l'absence EN 55022 Compliance (Czech Republic Only) d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de Polish Center for Testing and Certification...
  • Page 33 7. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 34 7. Regulatory Infomation China RoHS EU Energy Label The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request.

  • Page 35: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 36 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

  • Page 37: Customer Care & Warranty

    8.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 38 8. Customer care and warranty Contact Information for CENTRAL AND EASTERN EUROPE region: Country Call center Consumer care number Belarus +375 17 217 3386 Bulgaria LAN Service +359 2 960 2360 Croatia Renoprom +385 1 333 0974 Estonia FUJITSU +372 6519900 Latvia “ServiceNet LV”...
  • Page 39 080-600-6600 After Market Solutions (CE) Malaysia 603 7953 3370 Sdn Bhd Pakistan Philips Consumer Service (9221) 2737411-16 Philips Electronics Singapore Singapore Pte Ltd (Philips Consumer Care (65) 6882 3999 Center) PCCW Taiwan Teleservices FETEC.CO 0800-231-099 Taiwan Thailand Axis Computer System Co., Ltd. (662) 934-5498...

  • Page 40: Troubleshooting & Faqs

    Philips customer service representative. • Disconnect the monitor from mains power source immediately for safety Common Problems • Contact with Philips customer service No Picture (Power LED not lit) representative immediately. • Make sure the power cord is plugged into...

  • Page 41: Smartcontrol Lite Faqs

    LED Setup in OSD main Controls. Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer • Adjust the contrast and brightness on Information Centers list and contact Philips On-Screen Display. customer service representative. An "after-image", "burn-in" or "ghost image"...

  • Page 42: General Faqs

    60Hz, In case of any Function. What can I do? disturbance on screen, you can set it Ans.: Philips Service center has a right to ask for up to 75Hz to see if that removes the legitimate identification and authorization, disturbance.
  • Page 43 When handling the monitor, PC, workstation or Mac? make sure that there is no pressure or Ans.: Yes. All Philips LCD monitors are fully force applied to the panel surface side. compatible with standard PCs, Macs This may affect your warranty conditions.

  • Page 44: Mhl Faqs

    9. Troubleshooting & FAQs Always activate a moving screen saver then you will see a notification message on program when you leave your monitor the display. Once the mobile device wakes up, the monitor’s display will wake and unattended. show the images. You may need to make Always activate a periodic screen refresh sure that the correct input is selected if in application if your LCD monitor will...
  • Page 45 © 2013 Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice.

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