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Maintenance and care
To prevent damage it is important that you take care of
your hearing aids and follow a few basic rules, which will
soon become a part of your daily routine.
Hearing aids
Cleaning
Your hearing aids have a protective coating. However, if
not cleaned regularly you may damage the hearing aids
or cause personal injury.
Clean your hearing aids daily with a soft,
X
dry tissue.
Never use running water or immerse the
X
devices in water.
Never apply pressure while cleaning.
X
Ask your Hearing Care Specialist for recommended
X
cleaning products, special care sets, or more
information on how to keep your hearing aids in good
condition.
Drying
Your charger dries the hearing aids while charging. You
can also use conventional products to dry your hearing
aids. Ask your Hearing Care Specialist for recommended
drying products and for individual instructions on when
to dry your hearing aids.
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Storage
●
Short-term storage (up to several days): Turn off your
hearing aids via the push button or place them in the
powered charger.
The charger must be connected to the power supply.
If the charger is not connected to power supply
and you place your hearing aids in the charger, the
hearing aids are not turned off.
Note that when you turn off the hearing aids via
a remote control or smartphone app, the hearing
aids are not turned off completely. They are in
standby-mode and still draw some power.
●
Long-term storage (weeks, months, ...): First, fully
charge your hearing aids. Turn them off via the
push button before storing them. We recommend
using drying products while storing the hearing aids.
At 6 month intervals you will have to charge
the hearing aids to avoid an unrecoverable
deep-discharge of the power cell. Deep-discharged
power cells cannot be charged anymore and they
have to be replaced. We recommend recharging
more frequently than 6 month intervals.
Observe the storage conditions in section
"Operating, transport and storage conditions".
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