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MX1 Electric Mountain Bike - Owner's Manual – Version 4.1
Thank You!
From everyone at TotemUSA, we would like to extend a sincere thank you for choosing Totem. We are
committed to our customers' satisfaction with our products. We pride ourselves on providing an
excellent customer experience from the day of purchase throughout the life of the product. If you have
any questions, comments, or concerns about your Totem electric bike please reach out to us directly at
support@totemusa.com
TOTEMUSA MX1 V4.1
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Summary of Contents for Totem MX1
- Page 1 MX1 Electric Mountain Bike - Owner’s Manual – Version 4.1 Thank You! From everyone at TotemUSA, we would like to extend a sincere thank you for choosing Totem. We are committed to our customers’ satisfaction with our products. We pride ourselves on providing an excellent customer experience from the day of purchase throughout the life of the product.
- Page 2 Updates: For the latest updated manual for your Totem MX1 mountain bike, please visit: https://www.totemusa.com/customer-support General Warning: Like any sport, bicycling involves risk of injury and damage. By choosing to ride an electric bicycle, you assume the responsibility for that risk. This manual provides some general guidelines for safe and responsible riding and proper use and maintenance of your new bicycle.
- Page 3 Unboxing & Assembly Now that you have received your new Totem electric bike, you are ready to set it up and go! The good news is that the bike ships 85% assembled, but there are a few things to accomplish before your first test ride.
- Page 4 2. Attach the handlebars as shown below by first removing the locking plate’s Allen screws. 3. Mount and align the handlebars evenly both vertically and horizontally, then tighten the four screws. TOTEMUSA MX1 V4.1...
- Page 5 6. Inflate the Tires – The maximum tire pressure for the MX1 mountain bike is 40 PSI. Tire pressure has a direct effect on performance and mileage and should be checked regularly. Failure to inflate the tires properly can lead to unwanted flat tires and potential injury.
- Page 6 WARNING: After any saddle adjustment, ensure that the saddle is properly and securely tightened before riding. A loose saddle clamp or seat post binder can cause damage to the seat post and loss of control while riding. A correctly tightened saddle will have no movement in any direction. TOTEMUSA MX1 V4.1...
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Page 7: Battery Installation & Safety
Battery Installation & Safety The battery for your Totem MX1 mountain bike ships separately. You will receive a separate package containing the battery for your bike. The battery is integrated into the frame of the bike using a cover plate with a locking key for anti-theft. The keys will be attached to the bike. The keys are not for starting the bike. - Page 8 Storage & Transport Optimal storage locations are dry, well-ventilated areas with smoke detectors. NEVER store your battery near heat sources or flammable materials. Avoid storing the battery inside the bike in direct sunlight. For long periods of storage, the battery should have a 50% charge. Prolonged TOTEMUSA MX1 V4.1...
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Page 9: Electric Function
Electric Function Your Totem electric bike has four modes: manual pedaling for traditional cycling without power assistance, Pedal Assist Mode with five levels of motorized assistance, Throttle Mode for full electric riding without pedaling, and Walk Assistance Mode where the bike will use a small amount of power to assist when walking with the bike. -
Page 10: Troubleshooting
Having trouble? Please reach out to the TotemUSA Support Team so that we may assist you. We offer a comprehensive Frequently Asked Questions page, as well as a detailed trouble-shooting guide on our website for each Totem electric bike model. Error Codes – Your smart display communicates with the bike’s controller to record any electronic or mechanical errors. -
Page 11: Maintenance
Clean, degrease, and apply fresh clean lubricant to the chain and sprockets. Using a wire brush, remove any signs or rust or corrosion from metal parts. Check and re- grease the bearings in the pedal crank. Check all connection points and accessories for signs of wear. TOTEMUSA MX1 V4.1... - Page 12 100% customer satisfaction throughout ownership of your Totem. We genuinely want you to be happy with your Totem electric bike. From the moment you unbox and assemble the bike throughout the life of the product, we will be here to support you.
- Page 13 Manufacturer’s Defects Each Totem bike is rigorously tested and tuned by our knowledgeable engineers and technicians before it arrives to your door. If you believe that your Totem electric bike has a manufacturer’s defect, we ask that you reach out to us describing the issue. Documenting photos or videos of suspected defects will greatly improve the process for both of us.
- Page 14 TotemUSA will review these error codes for manufacturer’s defects to determine the appropriate resolution. Refunds – If you find that you are unhappy with your Totem electric bike within the first 14 days, TotemUSA will refund your purchase in full. Any returns beyond 14 days from delivery of the bike will be subject to a restocking fee.
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