Asus A31AM-J User Manual page 43

System
Problem Possible Cause
Too many programs are
running.
System speed is
too slow
Computer virus attack
Hard disk drive failure
Memory module problems
The system often
hangs or freezes.
There is not enough
air ventilation for your
computer.
Incompatible softwares are
installed.
ASUS A31AM-J / F31AM-J / K31AM-J / K30AM / K30AM-J
Action
Close some of the programs.
• U se an anti-virus software to scan for
viruses and repair your computer.
• R einstall the operating system.
• S end the damaged hard disk drive to
ASUS Service Center for servicing.
• R eplace with a new hard disk drive.
• R eplace with compatible memory
modules.
• R emove the extra memory modules
that you have installed, then try again.
• C ontact the ASUS Service Center for
assistance.
Move your computer to an area with
better air flow.
Reinstall the OS and reinstall
compatible softwares.
43