Troubleshooting - Beko WTK72041W User Manual

5

Troubleshooting

Problem
Programme does not start
after closing the door.
Programme cannot be
started or selected.
Water in the machine.
The machine enters standby
mode after the programme
starts or it does not take in
water.
Machine does not drain
water.
Machine vibrates or makes
noise.
There is water leaking from
the bottom of the washing
machine.
Machine stopped shortly
after the programme
started.
Machine directly discharges
the water it takes in.
34 / EN
Reason
Start / Pause / Cancel button was not pressed.
It may be difficult to close the loading door in case
of excessive loading.
Washing machine has switched to self protection
mode due to a supply problem (line voltage, water
pressure, etc.).
Some water might have remained in the product
due to the quality control processes in the
production.
Tap is turned off.
Water inlet hose is bent.
Water inlet filter is clogged.
Loading door may be open.
The water connection may be wrong or water may
be cut off (When the water is cut off, washing or
rinsing LEDs flash).
Water drain hose might be clogged or twisted.
Pump filter is clogged.
Machine might be standing unbalanced.
A hard substance might have entered into the
pump filter.
Transportation safety bolts are not removed.
Laundry quantity in the machine might be too
little.
Machine might be overloaded with laundry.
Machine might be leaning on a rigid item.
Water drain hose might be clogged or twisted.
Pump filter is clogged.
Machine might have stopped temporarily due to
low voltage.
Draining hose might not be at adequate height.
Solution
• *Press the Start / Pause / Cancel
button.
• Reduce the amount of laundry and
make sure that the loading door is
closed properly.
• To cancel the programme, turn
the Programme Selection knob to
select another programme. Previous
programme will be cancelled. (See
"Cancelling the programme")
• This is not a failure; water is not
harmful to the machine.
• Turn on the taps.
• Flatten the hose.
• Clean the filter.
• Close the door.
• Check the water connection. If the
water is cut off, press the Start/Pause
key after the water has been supplied
again to resume the operation from
standby mode.
• Clean or flatten the hose.
• Clean the pump filter.
• Adjust the feet to level the machine.
• Clean the pump filter.
• Remove the transportation safety
bolts.
• Add more laundry to the machine.
• Take out some of the laundry from
the machine or distribute the load by
hand to balance it homogenously in
the machine.
• Make sure that the machine is not
leaning on anything.
• Clean or flatten the hose.
• Clean the pump filter.
• It will resume running when the
voltage restores to the normal level.
• Connect the water draining hose as
described in the operation manual.
Washing Machine / User Manual