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Hills PACOM StIP-16PDX User Manual

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SmartIP-16PDX
16 Channel Network Video Recorder
SmartIP-32PDX
32 Channel Network Video Recorder
Network Video Recorder
User Manual
(S47979)
(S47980)

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  • Page 1 SmartIP-16PDX (S47979) 16 Channel Network Video Recorder SmartIP-32PDX (S47980) 32 Channel Network Video Recorder Network Video Recorder User Manual...
  • Page 2 Before reading this manual This operation manual contains basic instructions on installing and using DirectIP™ Network Video Recorder. Users who are using this product for the first time, as well as users with experience using comparable products, must read this operation manual carefully before use and heed to the warnings and precautions contained herein while using the product.
  • Page 3 Before reading this manual 1. Read Instructions 14. Damage requiring Service All the safety and operating instructions should be read before the appliance Unplug this equipment from the wall outlet and refer servicing to qualified is operated. service personnel under the following conditions: 2.
  • Page 4 Before reading this manual Important Safeguards In-Text Symbol Type Description Caution Important information concerning a specific function. Note Useful information concerning a specific function. User’s Caution Statement Caution: Any changes or modifications to the equipment not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
  • Page 5 Before reading this manual Copyright © 2015 Pacific Communications Pacific Communications reserves all rights concerning this operation manual. Use or duplication of this operation manual in part or whole without the prior consent of Pacific Communications is strictly prohibited. Contents of this operation manual are subject to change without prior notice. The information in this manual is believed to be accurate as of the date of publication even though explanations of some functions may not be included.

  • Page 6: Table Of Contents

    Table of Contents Part 1 – Introduction ......... 9 Product Features .
  • Page 7 Table of Contents Remote Control Buttons during Playback ..........35 Context Menu .
  • Page 8 Table of Contents Network Setup ..............64 General .

  • Page 9: Part 1 - Introduction

    Part 1 – Introduction Product Features This is a DirectIP™-enabled video recorder that supports surveillance, recording, and playback of video from network cameras (or video encoders). This NVR (Network Video Recorder) unit offers the following features: • Real-time 16/32-channel DirectIP™ network surveillance •...

  • Page 10: Accessories

    Part 1 – Introduction Accessories Upon unpackaging the product, check the contents inside to ensure that all the following accessories are included. Network Video Recorder Power Cable Quick Guide Operation Manual and RASplusIP Optical USB Mouse IR Remote Control Program CD Assembly Screws for Adding Hard Rack-mount Kit SATA2 cables...

  • Page 11: Overview

    Part 1 – Introduction Overview Front Panel 1 2 3 4 5 6 Panic Recording Alarm Button PTZ Button Layout Button Button Arrow and Playback Search Mode Button Menu Button Camera Buttons Control Buttons LEDs USB Ports • Some buttons have more than one function. •...
  • Page 12 Part 1 – Introduction 1 Panic Recording Button Pressing the Menu button in Search mode Pressing Panic Recording button displays the displays the Control Area menu. Selecting Top by using this button in the Control Area menu displays icon and commences recording irrespective of the current schedule.
  • Page 13 Part 1 – Introduction • Peripheral Device Connection 9 LEDs • Power LED: Lights up while the main unit is in Use the USB ports to connect peripherals such as a USB mouse to the NVR. You can also use a USB-to- operation.

  • Page 14: Rear Panel

    Part 1 – Introduction Rear Panel Factory Reset Button Video In / PoE Ports Video In / Ext. Port Network Port eSATA Ports Alarm Connection Ports RS485 Port RS232 Port HDMI Out Port VGA Out Port Audio Ports Power In Port Vent...

  • Page 15: Rear Panel Connections

    Part 1 – Introduction Rear Panel Connections Video Connection • Video In/PoE Port Monitor Connection Connect to the VGA OUT or HDMI port. Connect network cameras or video encoders to the NVR using RJ-45 cable (Cat5, Cat5e, or Cat6). In addition to cameras or video encoders, you can connect external hubs (Optional: DH-2112PF, DH-2128PF) to form Audio Connection...
  • Page 16 Part 1 – Introduction Network Connection RS232 Connection Connect an external device such as a POS unit to this port. This NVR is capable of connecting to networks via an ethernet connector. Connect an RJ-45 cable (Cat5, Cat5e, or Cat6) to the NVR's network port. It's possible to operate and upgrade the NVR remotely over a network.
  • Page 17 Part 1 – Introduction • G (Ground) Power Cable Connection Connect alarm in or out's ground cable to the G Connect the power cable to this port. This NVR does not connector. feature a separate power on/off button and will turn on the moment power is supplied.
  • Page 18 Part 1 – Introduction Connections on the Rear Panel Video Encoder Analog Camera Network Camera DirectIP™ Gigabit PoE Switch Network Camera Sensor eSATA Storage Network Device Microphone RASplusIP Speaker Remote Monitoring VGA Monitor Keyboard Alarm HDMI Monitor Power...

  • Page 19: Remote Control

    Part 1 – Introduction Remote Control ID Button PANIC Button Camera Buttons STATUS Button LAYOUT Button PTZ Control Buttons REGISTER MODE Button THUMBNAIL Button CALENDAR Button KEYLOCK Button SETUP Button FREEZE Button LOG Button Enter Button Arrow Buttons ALARM Button SEQUENCE Button &...
  • Page 20 Part 1 – Introduction 1 ID Button 7 REGISTER MODE Button Used to assign remote control ID values. Used in Live mode to access Camera Registration mode. No additional remote control assignment is necessary if the system's ID is 0. If the system's ID is 8 THUMBNAIL Button a number between 1 and 99, however, you will need Used in Playback mode to access Thumbnail Search...
  • Page 21 Part 1 – Introduction $ Enter Button b MENU Button Pressing the MENU button while in Live mode Used to make menu option selections and register data entries. In addition, pressing this button while displays the Live menu. Alternatively, pressing the a camera screen is selected by pressing the Menu button while in Time-lapse Search mode displays button in Live or Playback mode displays the Camera...

  • Page 22: Part 2 - Getting Started

    Part 2 - Getting Started Setup Wizard Quick Wizard Setup Wizard lets you configure basic settings required Select Quick Wizard. for operating the system. Setup Wizard only appears during initial booting. When you login as an administrator account after initial booting, you can use Wizard to go to Live menu and select Wizard.
  • Page 23 Part 2 - Getting Started Choose the desired Recording Method and click – Recording resolutions used under each recording method and record video quality setting are as follows: Next. High Video Standard Longer Recording Quality Priority Recording Time Priority Profile Profile Profile Motion...
  • Page 24 Part 2 - Getting Started Enter in the Device Name field the NVR name to be Specify whether the system is connected to the Internet and click Next. registered on the FEN server and then click Check to check its availability. If you have chosen No, wait for the test to finish •...

  • Page 25: Camera Registration

    Part 2 - Getting Started Camera Registration Rescan Scans for DirectIP™ cameras that were not scanned automatically. Once Network Setup Wizard is complete, the system will automatically enter Camera Registration mode and scan for cameras connected to the NVR. Third Party Scan Used to manually scan for third-party cameras that cannot be recognized by the auto scan feature.
  • Page 26 Part 2 - Getting Started Host Configuration Protocol). If the camera is networked via DHCP, connection to the camera may not be made properly depending on changes in the external network environment. • Advanced Setup: If the camera is networked but not scanned, use this setup.

  • Page 27: Camera View Buttons

    Part 2 - Getting Started Camera List Area Go To Camera Moves the focus automatically to the camera using MAC address of camera in the camera list. Auto Detection Activated in Live mode. Automatically notifies the user of unregistered DirectIP™ camera connections. other NVRs (Registration X) Initial registration...

  • Page 28: Video Display Area

    Part 2 - Getting Started Video Display Area • Information is not indicated on the bottom of the screen for cameras already registered to the NVR, and the Screen Position/Registration Info icon is Left-click on the video display area to toggle between shown with a black background.

  • Page 29: Camera Registration Mode

    Part 2 - Getting Started Camera Registration Mode Login While in Live mode, right-click and select Camera Configuring the NVR's settings and accessing its Registration. searching and other functions require an authorized user login. Bring up the Live menu and either press the SETUP button on the remote control or click on (Login) using the mouse.

  • Page 30: Live Mode

    Part 2 - Getting Started Live Mode Live Menu Press the Setup button while in Live mode to bring up the Live menu on the top of the screen. Press Setup once more to hide the menu. Use the Arrow buttons on the front panel of the NVR or the remote control to select the menu options.

  • Page 31: Zoom

    Part 2 - Getting Started ! Setup Full Sequence Used to access the Setup menu. Displays all channels in sequence while in Live mode (single and split screen settings). In order to use the Full @ Wizard Sequence feature, Full Sequence (Display Setup - Main Running the Wizard lets you configure basic settings Monitor >...

  • Page 32: Ptz Control

    Part 2 - Getting Started PTZ Control Setting Up a PTZ Preset While in PTZ mode, select the VIEW button on the While in Live mode, right-click and select PTZ from the remote control to display the Set Preset window and context menu or press the PTZ button on the NVR's assign the current position as a preset.

  • Page 33: Event Monitoring

    Part 2 - Getting Started Event Monitoring Advanced Settings In PTZ mode, selecting a camera and then clicking Menu button loads the Advanced PTZ screen as shown When an event occurs, the NVR automatically changes to the camera screen linking event monitoring and below.

  • Page 34: Context Menu Access

    Part 2 - Getting Started Context Menu Access Edit Group While in Live mode, press the remote control's Edit Group lets you customize split screen pages in both button and then the Menu button to display the Context Live and Search modes. Menu window.

  • Page 35: Audio Recording

    Part 2 - Getting Started All Channel Playback • Panic Recording takes place irrespective of any recording schedule set up by the user. • Panic Recording video profile from Record Setup – General applies to all Panic Recording videos. Press the Menu button while in Live mode. Panic Recording will not take place if recording mode is not set to Recycle and the HDD has reached 100% Select the Search Mode...

  • Page 36: Part 3 - Configuration

    Part 3 - Configuration Menu Use To apply default settings, select the Default button located on the left bottom corner of the setup window. Information contained in this section (Menu Use) applies to all other instructions found throughout Part 3 - Configuration. Login with an ID that has permission to access the setup Text Input via Virtual Keyboard menu is needed to access and make changes to the...

  • Page 37: Mouse

    Part 3 - Configuration Mouse If an upgrade attempt fails, an upgrade failure message will be displayed. Refer to Error Code Types on page 88 for more details. Using a mouse makes it easier to configure the settings. A mouse lets you make selections faster and use its wheel to scroll through long menus.

  • Page 38: Date/Time

    Part 3 - Configuration • Clear All Data: Erases all recording data. Selecting Clear All Data displays a confirmation window. Select Clear to proceed. • Before you perform Clear All Data, make sure you are not accidentally deleting important data. Erased data cannot be recovered.

  • Page 39: User

    Part 3 - Configuration User Configure Auto Login and Auto Logout settings. Select Apply or OK to exit. Use this option to register users and assign permissions. • Group names, user names, passwords, and email can be entered using the virtual keyboard. For more information on using the virtual keyboard, refer to the Text Input via Virtual Keyboard on page •...
  • Page 40 Part 3 - Configuration Group Permissions System Shutdown May shutdown the system from the system menu. Upgrade May upgrade the system from the system menu (System Setup). Color Control May adjust each camera's brightness, contrast, saturation, and hue settings. System Check May view System Check results.

  • Page 41: Storage

    Part 3 - Configuration Storage Mirror The NVR suppports function that records the same Use this option to configure storage settings. data on the two disks at the same time. You can set up mirroring by selecting Storage in the System menu and then selecting Setup in the Mirror.

  • Page 42: Monitoring

    Part 3 - Configuration – Resync: Once you start mirroring, the two disks Monitoring will be resynchronized, which means that all data on the destination disk will be erased and the data Use this option to configure Monitoring settings. on the source disk will be copied to the destination disk.
  • Page 43 Part 3 - Configuration Monitoring Options Define monitoring times. If self-diagnosis is not performed on a regular basis, the system System will assume an error. Bootup, Restart, Define bootup, restart and shutdown actions. Shutdown Panic Record Define panic recording actions. The system will assume an error if the system has been scheduled to record normally but recording does not take place during scheduled intervals.

  • Page 44: Camera Setup

    Part 3 - Configuration Camera Setup Device Scan Scan the device under Registration - Scan. Refer to the Menu Use on page 36 for basic information on using the Setup menus. Registration You can register cameras at remote locales. By selecting a number from the list, you can move the camera up or down the list using the mouse wheel to reorder its position.

  • Page 45: General

    Part 3 - Configuration • No.: Select the registered camera number and click General the Add Camera button to register the camera. • MAC Address: Displays the scanned camera’s MAC address. Enable/disable the covert view and rename cameras. • Address: Displays the scanned camera’s IP address. •...

  • Page 46: Advanced Setup

    Part 3 - Configuration Advanced Setup – Choose to set up Baud Rate, Data Bit, Stop Bit and Parity of the connected device. Configure security and other advanced camera settings. Refer to the PTZ device manufacturer’s instructions for the proper settings. Types of configuration options shown vary depending on the PTZ functions supported by the camera.
  • Page 47 Part 3 - Configuration 2 Scan 3 Pattern Used to set up a profile for moving the camera Used to set up a pattern profile for the camera to between two points. At least two presets must be follow along. available in order to use the scan feature.
  • Page 48 Part 3 - Configuration • Set: Used to set up a tour profile. 6 Auto Run: Specify which action to take if the camera has not been controlled for the specified duration of time. 7 Auto Pan: Specify the camera's panning direction.
  • Page 49 Part 3 - Configuration • Edit: Rename the selected privacy masking area. • IR Mode: IR Mode blocks out the infrared spectrum. You can ensure clear images at all times by blocking • Delete: Delete the selected privacy masking area. out the infrared spectrum in high-lighting conditions •...
  • Page 50 Part 3 - Configuration • Advanced AE Mode: Select desired setup mode White Balance Options between Normal and Number-Identification. In Number-Identification mode, when a certain area of images is too bright due to backlight under low lighting conditions and it causes the other area to be too dark, this function provides the other area of images brightly and clearly by blocking the backlight in the certain area.
  • Page 51 Part 3 - Configuration • Focus Mode: Used to change the focus movement Exposure Options format as Auto/Manual/Semi-Automatic. It may not be supported depending on the device. • WDR: Disables or enables the WDR (Wide Dynamic Range). When the very dark and very bright areas exist simultaneously on the screen, WDR allows you to recognize the both areas.

  • Page 52: Stream

    Part 3 - Configuration Stream Audio Configure audio recording settings for all cameras simultaneously. Configure the camera's live and recording resolution, encode, picture quality, transfer speed, and ips speed settings. • Camera Channels: It's possible to configure a unique video profile for each camera. •...

  • Page 53: Upgrade

    Part 3 - Configuration Record Setup Upgrade Select Firmware Upgrade to display the USB search Refer to the Menu Use on page 36 for basic window. information on using the Setup menus. Select the corresponding upgrade package from the storage device connected to the NVR's USB port. After selecting an upgrade package, select Apply to General upgrade the camera.

  • Page 54: Schedule

    Part 3 - Configuration • Limit Time-Lapse Recording: You can store event Schedule recording data for longer. If you do not wish to use Limit Time-Lapse Recording, select Never. This function is activated when data has been stored for longer than as configured because the recording disk has sufficient capacity and saves new data by overwriting Time Lapse Recording data that are older than as specified under Recycle mode.
  • Page 55 Part 3 - Configuration Simple Mode Options Advanced Mode Options • Mode: Select No Record, Time, Event, or Time & Select to configure event types and video profiles. Event. • Type: Event-specific and time recording icons are as follows: Unless the Panic Record button is Time Lapse pressed, no recording will take place Audio Detection...

  • Page 56: Pre-Event

    Part 3 - Configuration Event Setup Pre-Event When an event occurs, enabling this option includes Refer to the Menu Use on page 36 for basic the specified duration prior to the event in the event- information on using the Setup menus. triggered recording.
  • Page 57 Part 3 - Configuration • Zone: Define the motion detection block. • Min. Blocks: Motion needs to be detected in more than the specified number of blocks in order to trigger a Motion Detection event. You may select a value between 1 and the number of blocks selected under Zone for daytime and nighttime, each.
  • Page 58 Part 3 - Configuration - Reverse: Clear the blocks selected within the Trip Zone selection window and select all unselected blocks within the selection window. - Select All: Select all blocks. - Clear All: Clear all block selections. - Reverse All: Clear all selected blocks within the screen and select all unselected blocks within the screen.

  • Page 59: Alarm-In

    Part 3 - Configuration Alarm-In Tampering • No.: Select which cameras to apply Tampering to. • No.: Enable / disable alarm-ins. • Sensitivity: Set to between 1 (Low) and 5 (High). • Activation Time: Specify how long tampering This option includes both local and network camera detection needs to last in order for it to be considered alarm-ins.

  • Page 60: Video Loss

    Part 3 - Configuration Video Loss Audio Detection • Actions: Specify which actions to take when a Video • No.: Select which cameras to apply Audio Detection Loss event occurs. - Record: Specify which cameras to begin linked • Sensitivity: Set to between 1 (Low) and 5 (High). recording on when an event occurs.

  • Page 61: Recording Fail

    Part 3 - Configuration Recording Fail Text-In • Setup: Configure text-in devices. • Actions: Specify which actions to take when a Recording Fail event occurs. - Record: Specify which cameras to begin linked recording on when an event occurs. If the schedule is set to Event or Time &...

  • Page 62: Camera System

    Part 3 - Configuration • Line Delimiter: Designate a string to mark the end of Camera System a line. You can enter control strings by selecting and then entering ^, followed by a letter. For example, Carriage Return is ^M and Line Feed (new line) is ^J. The event occurs when the fan has stopped in the fan •...

  • Page 63: Face Detection

    Part 3 - Configuration Face Detection • Ignoring Interval: The system does not produce event log entries or issue remote notifications regarding face detected for the time specified after the initial motion was detected. Set the value When face detection event occurs in the selected between 1 sec and 5 secs or choose Never.

  • Page 64: Remote Control

    Part 3 - Configuration Network Setup Remote Control Refer to the Menu Use on page 36 for basic information on using the Setup menus. General • Port: Select None, RS232 or RS485. Click the Setup button and then select the correct Baud Rate, Parity, Data Bits and Stop Bits for the device you are connecting to the NVR.

  • Page 65: Wan

    Part 3 - Configuration Enter the IP address of the NVR. Adjust the frequency of the ping test. Designate the IP address type as Manual or DHCP. Select Run to do the test. The test result is displayed. Manual Select Close to exit. •...

  • Page 66: Fen

    Part 3 - Configuration DHCP If using a dynamic IP address, FEN service makes it easy to connect to the NVR from a remote program without having to configure dynamic IP or router settings. Select DHCP and then Save to retrieve IP address and other network settings automatically from the DHCP server.

  • Page 67: Notification Setup

    Part 3 - Configuration Notification Setup Callback Configure Callback settings. Schedule Select the + icon at the lower left corner of the screen to add a notification schedule. Enter the IP address of the receiving server and set Retry to between 1 and 10 in case of connection failure. Mail Configure Mail settings.

  • Page 68: Sns

    Part 3 - Configuration The event recordings generated by a camera can be attached only. Select the MP4 Clip option at the bottom to attach .mp4 video clips. This option enables the NVR to send out SNS messages. SMTP Setup Select SMTP Setup at the bottom right corner of the screen to configure an SMTP server.

  • Page 69: Display Setup

    Part 3 - Configuration Display Setup Main Monitor Refer to the Menu Use on page 36 for basic Configure monitor-related settings. information on using the Setup menus. Show OSD (On Screen Display) information on the bottom of the screen. • Mode: Select Full Sequence or Cameo Sequence. •...

  • Page 70: Status Setup

    Part 3 - Configuration Status Setup Refer to the Menu Use on page 36 for basic information on using the Setup menus. Event This screen displays an overview of all events. When an event occurs, the corresponding channel flashes for 5 seconds. Event Types Motion Trip Zone...

  • Page 71: Storage

    Part 3 - Configuration Storage Indicates each disk's status. Configure Disk Bad and Disk Temperature settings under Setup > System > Monitoring. Not Formatted A disk that has never been used before. • Disk performing normally. Good • If the HDD is partially damaged, indicates the bad sector Disk Bad percentage.

  • Page 72: Network

    Part 3 - Configuration Network This page provides a complete overview of the network status in real-time. Information shown include camera connection status, LAN port link status, power consumption, number of connected clients, and network connection info. indicates the camera is connected. indicates the camera is not connected.

  • Page 73: Part 4 - Search

    Part 4 - Search Time-Lapse Search While in Live mode, select the Search Mode icon and select Time-Laspe Search or Event Log Search. Select Setup while in Search mode to display a menu from which you can select Control Area. Press Setup once more to move the Control Area.

  • Page 74: Search Menu

    Part 4 - Search Search Menu 4 5 6 7 8 9 1 Layout Used to change the screen layout to single screen, corridor format, 2x2, 1+5, 1+7, 3x3, 4x4, 5x5, or 6x6. 2 Previous/Next Group Loads the previous/next screen group. 3 Display •...
  • Page 75 Part 4 - Search CAM3 4 5 6 7 8 1 Bookmark • Select the icon to add a bookmark to the current playback position. • Select a bookmark from the Bookmark setup window on the right side of the Time-Lapse Search mode screen to move to the registered playback position.

  • Page 76: Context Menu

    Part 4 - Search 4 Event Search • Farther back the data is on the record table, the Selecting Event Search provides Motion Search and more recent it is. Text-In Search options. • If the system's clock is changed to a previous date •...

  • Page 77: Motion Search

    Part 4 - Search Motion Search • The Zone setting can be configured in the identical manner as the Zone setting under System Setup - Motion Detection. For more information, refer to the Select Motion Search from the Search menu to bring Motion on page 56.

  • Page 78: Clip Copy

    Part 4 - Search Select Option... to configure Text-In Search options. A-B Clip Copy Designate a start point and an end point and copy the data in between. Select Clip-Copy – A-B Clip Copy from the Search menu to set point A. The icon will appear on the status indicator area on the upper right corner of the screen.

  • Page 79: Print

    Part 4 - Search • Printer Model • One-Touch Clip Copy configures the storage range - File Printer: Saves the current frame to the USB automatically based on the storage drive's capacity. storage device as a .pdf file that can be printed on If there is insufficient space available on the selected the printer connected to a computer.

  • Page 80: Overlapped Recording Search

    Part 4 - Search Overlapped Recording Search • If designating From or To settings manually, you will be able to enable/disable the Check Time Overlap option. If the system's clock is changed to a point in the past, If the system's clock has been changed and the overlapping recordings may be produced.

  • Page 81: Part 5 - Webguard

    Part 5 - WebGuard WebGuard is a program that allows you to view and search video from remote locations over the Internet and can be accessed on a regular web browser such as Internet Explorer. System requirements for running WebGuard are as follows: •...

  • Page 82: Web Monitoring Mode

    Part 5 - WebGuard • Launching a new version of WebGuard for the first time can cause Internet Explorer to load information from the previous version. In this case, navigate to Tools → Internet Options → General, delete temporary Internet files, and then restart WebGuard.
  • Page 83 Part 5 - WebGuard Select the desired mode. Changing the mode places the selected camera in the first cell of the layout that will be changed. Select the camera you wish to monitor. Used to adjust live video quality. Used to control a PTZ camera at a remote location. •...
  • Page 84 Part 5 - WebGuard Select a camera from the screen and right-click to bring up the pop-up menu. • Change Camera Title: Used to change the camera's name. Renaming the camera in Web Live mode does not affect the camera's name on the remote system.

  • Page 85: Web Search Mode

    Part 5 - WebGuard Web Search Mode A remote web search program that allows you to search for recordings from remote locales in real-time. While in Web Search mode, connection to remote locales will terminate automatically after 30 minutes of inactivity. $ % ^ &...
  • Page 86 Part 5 - WebGuard Use the playback controls to play back video. Go to First Fast Forward Play by Frame (backwards) Play by Frame (forwards) Rewind Go to Last Play/Pause Select the desired mode. Use the calendar to search for video recordings by specific dates. Dates containing video recordings are highlighted in black.

  • Page 87: Part 6 - Appendix

    Part 6 - Appendix System Log Types Boot Up Panic On System Shutdown Panic Off Restart Clear All Data Upgrade Success Clear Disk Upgrade Error Format Disk Power Failure Disk Full Time Changed Auto Deletion Time Zone Change Search Begin Time Sync.

  • Page 88: Error Code Types

    Part 6 - Appendix Error Code Types Upgrade Error Codes Type Type Unknown Error Remote Network Error Incorrect File Version No Remote Upgrade Permission Incorrect OS Version Remote Upgrade File Save Failure Incorrect Software Version Remote Upgrade Cancelled by User Incorrect Kernel Version USB Storage Device Mount Failure Storage Device Mount Failure...
  • Page 89 Part 6 - Appendix Network Error Codes Type Type Cause of Failure Unknown Connection Cancelled by User Normal Logout No Response from Network Device Host All Channels in Use - Connection Denied High Network Noise Level Incorrect Product Version Info Transmission Queue Full Incorrect User Name or Password Incorrect OEM Info...

  • Page 90: Troubleshooting

    Part 6 - Appendix Troubleshooting Problem Solution • Check the power cable connection status. The main unit won't turn on. • Check the power outlet. • Check the camera's video cable connection status. • Check the monitor's video cable connection status. Unable to display Live video.

  • Page 91: Specifications

    Part 6 - Appendix Specifications These product specifications may change without prior notice. General Exterior Dimensions 430mm x 88mm x 410.8mm (W x H x D) Weight (Main Unit) 6.0kg(with 1HDD) Weight (Packaging) 9.0kg(with 1HDD) Packaging Dimensions 535mm x 238mm x 535mm (W x H x D) Working Temperature 0°C –...
  • Page 92 Part 6 - Appendix Audio In 1 RCA connector Audio Out 1 RCA connector Alarm Terminal block Ethernet Port 1 RJ-45 eSATA Ports 4 eSATA Ports RS232 Serial Port Terminal block, text insertion (POS/ATM) RS485 Serial Port Terminal block, telemetry control, remote control keyboard (programmable) IR Remote Control Port Remote Control USB Ports...

  • Page 93: Index

    Part 6 - Appendix Index Recording Record Setup Alarm-In Alarm-Out Schedule Audio Recording Search Storage Stream Camera Registration Clip Copy Text-In Text-In Search Timelapse Mode Event Monitoring Upgrade Video-Analytics Login Motion Search WebGuard Mouse Wizard Panic Recording Pre-Event Print PTZ Control V3.0...
  • Page 95 Before making a warranty claim, ensure that you have read the “Troubleshooting” section of the Owner’s Manual. PACIFIC COMMUNICATIONS A division of Hills Holdings Limited ACN 007 573 417 Unit 10, 331 Ingles Street City Link Estate, PORT MELBOURNE VIC 3207, AUSTRALIA...
  • Page 96 1993 in New Zealand (the Acts), except where a New Zealand consumer acquires the relevant Product for the purposes of a business. In this warranty, we have used the following definitions: Pacific Communications, our or we means Pacific Communications, a division of Hills Holdings Limited ABN 35 007 573 417 of 159 Port Road Hindmarsh South Australia 5007.

This manual is also suitable for:

Pacom stip-32pdxS47979S47980

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