Troubleshooting; Warranty - Kampa Brean 3/4 Operating Manual

Troubleshooting

I
NOTE
• During first exposure to water there may be some
moisture at the seams. Through this moisture the threads
will swell and fill the holes that are created in the sewing
process.
• A fully equipped spare parts kit should include:
– Waterproofer
– Repair tape and repair solution
– Silicone spray for the zippers
– Spare pegs
Problem
Water leak
Rip in the fabric
Shock cord connecting the poles
has broken
Pole has broken
Condensation
All tents suffer from internal condensation if one or more of the following
conditions apply:
• high air humidity
• high ground moisture
• a drop in temperature
Severe condensation can run down the inside of the roof and drip off ties,
tapes and other internal fittings and can be mistaken for leaking.
➤ Increase ventilation by opening doors and/or windows.
➤ Install a waterproof groundsheet.
Disposal
➤ Place the packaging material in the appropriate recycling waste bins,
wherever possible.
➤ Consult a local recycling center or specialist dealer for details about
how to dispose of the product in accordance with the applicable dis-
posal regulations.

Warranty

The statutory warranty period applies. If the product is defective, please
contact the manufacturer's branch in your country (see
kampaoutdoors.com/store-locator) or your retailer.
For repair and warranty processing, please include the following docu-
ments when you send in the device:
• A copy of the receipt with purchase date
• A reason for the claim or description of the fault
The warranty covers manufacturing defects, materials and parts. The
warranty does not cover fading of the cover and wear and tear due to
UV radiation, misuse, accidental damage, storm damage, or permanent,
semi-permanent or commercial use. It does not cover any resulting
damage. Please contact your dealer for claims. This does not affect your
statutory rights.
10
Solution
➤ Check for leaky seams, damaged
tapings and moist areas.
➤ If you cannot find any leaks, see
chapter "Condensation" on page 10.
➤ If you find any leaks, apply seam
sealant.
➤ Use repair tape to seal the fabric.
➤ Have repairs carried out by an
authorized specialist.
➤ Purchase a replacement shock cord.
➤ Replace the shock cord.
➤ Use a metal peg as a splint by taping it
to the broken pole.
➤ Purchase a new pole.
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EN