Truen TCAM-570-X18H User Manual
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Truen TCAM-570-X18H User Manual

1.3 megapixel speed dome
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TCAM-570-X18H
1.3 Megapixel Speed Dome
User Manual
ver.1.0

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Summary of Contents for Truen TCAM-570-X18H

  • Page 1 TCAM-570-X18H 1.3 Megapixel Speed Dome User Manual ver.1.0...
  • Page 2 We appreciate your purchasing TCAM series. Before installing the product, please read the following with care  Make sure to turn off the power before installing TCAM-570-X18H.  Do not install under the direct sunlight or in dusty areas.  Make sure to use the product within the temperature and humidity specified in the specification.

  • Page 3: Table Of Contents

    TCAM-570-X18H User Manual Table of Content 1. Introduction ..........................4 About this manual ........................4 Features ........................... 4 Product and Accessories ......................7 Part Names and Functions ....................... 8 System Connections ......................... 9 2. Installation ..........................12 DIP Switch Setup ........................12 Installation Camera with Brackets ...................

  • Page 4: Introduction

    570-X18H. The Manual includes instructions of installation, operation and configuration of TCAM-570-X18H as well as how to make troubleshooting. Features TCAM-570-X18H is a 1.3M PTZ network-based camera with remote live monitoring, audio monitoring and control via an IP network such as LAN, ADSL/VDSL, and Wireless LAN. Camera •...
  • Page 5 TCAM-570-X18H User Manual Serial Data • RS-485 support • Data pass-through mode : Serial data communication between TCAM-570-X18H and Decoder Sensor and Alarm • Support direct connections of external sensor and alarm devices • Event Alarm notification. • 2 alarm sensor Inputs and 2 alarm Output relays are available •...
  • Page 6 TCAM-570-X18H User Manual PTZ(Pan/Tilt/Zoom) Control • With RS-485 communication, max. 255 of cameras can be controlled at the same time. • Pelco-D or Pelco-P protocol can be selected as a control protocol in the current version of firmware.. Easy Installation and Perfect Outdoor Environment Compatibility •...

  • Page 7: Product And Accessories

    TCAM-570-X18H User Manual Product and Accessories  Main body & Dome Cover  Accessories Main Cable Wrench Driver 2EA of BNC Cross LAN Cable Audio Cable Note: Mount Brackets are optional.  Wall Mount Bracket  Ceiling Mount Bracket [Screws : Torx Secrew M418, Hex Lag #1450] [Screws : Torx Screw M418, Anchor Bolt 3/8"70]...

  • Page 8: Part Names And Functions

    TCAM-570-X18H User Manual Part Names and Functions ① • Dome Cover Do not detach protection vinyl from dome cover before finishing all installation process to protect dome cover from scratches or dust. • DIP Switch Sets up camera ID and protocol.

  • Page 9: System Connections

    Remote Center (PC SW) One TCAM-570-X18H is installed at a site where video images are transmitted. A PC or a decoder is installed at a central location to receive and view the video images on an analog monitor. Audio and serial data are transferred in either direction.
  • Page 10 Multicast Mode If the network supports multicasting, a large number of decoders can be used to receive video effectively from a TCAM-570-X18H using a single streaming of video and audio. However, multicast mode is possible only when network environment supports multicast.
  • Page 11 TCAM-570-X18H User Manual CMS (Central Monitoring System) Remote Center Site Site Remote Center (Decoder) CMS (Central Monitoring System) is a Window-based remote monitoring program in order to monitor or control video, audio, and events in real time from several IP cameras or video servers. Please refer to the CMS User Manual for more in detail.

  • Page 12: Installation

    TCAM-570-X18H User Manual 2. Installation DIP Switch Setup When you control the camera through RS-485, before installation, you should set the DIP switches to configure the camera ID, communication protocol. Camera ID setup  ID numbers of camera are set up with binary numbers..
  • Page 13 TCAM-570-X18H User Manual Communication Protocol Setup  Select the appropriate Protocol with DIP switch combination. Switch State Protocol/Baud rate (Pin 1) (Pin 2) (Pin 3) PELCO-D, 2400 bps PELCO-D, 9600 bps PELCO-P, 4800 bps PELCO-P, 9600 bps Otherwise Reserved ...

  • Page 14: Installation Camera With Brackets

    TCAM-570-X18H User Manual Installation Camera with Brackets Installation using Ceiling Mount Bracket ① Remove the ceiling tile from the ceiling and cut a ② Hook up “Drop Prevention Spring” on main body hole whose diameter is 30~40mm on the ceiling tile...
  • Page 15 TCAM-570-X18H User Manual Installation using Wall Mount Bracket ① Make a hole whose diameter is 30~40mm on ② Hook up “Drop Prevention Spring” on main body to the mounting surface to pass the wire(s) and prevent camera from unexpected drop and pull the cable(s) through the mounting surface.

  • Page 16: Wiring/Cabling & Connecting

    TCAM-570-X18H User Manual Wiring/Cabling & Connecting Port Description  Main Cable Port Pin Number (RJ45) Connector / Wire Color Signal Black RS485 + RS485  Brown DC 12V Orange Ground Yellow OUT COM (Relay Output Common) Green OUT 2 (Relay Output 2)
  • Page 17 TCAM-570-X18H User Manual Connecting Power Carefully check the voltage and current capacity of the rated power. The rated power is indicated in the back of main unit. After confirming the power source, connect power adaptor and connect the 12V DC connector to the system ...
  • Page 18 PT commands to the external equipment via the serial port. When a decoder system instead of PC client is connected to TCAM-570-X18H, the serial port and that of the decoder system works in pass-through mode. That is, data from at one port is delivered...

  • Page 19: Check If It Works

    TCAM-570-X18H User Manual  Relay Output Internal AC or DC OUT COM OUT 1 LOAD OUT 2 LOAD Maximum allowable electrical load of relay is shown bellow table. Drive Power DC Power AC Power Max. Load Max DC 24V, 1A Max AC 125V, 0.5A...

  • Page 20: System Operation

    Remote Video Monitoring There are two ways to monitor video when the center system and TCAM-570-X18H are connected. In order for a proper operation, an IP address must be set accordingly. Please refer to True Manager in Chapter 3 or Remote Setting in Chapter 4 for further details.
  • Page 21 Control PTZ and PTZ Control Panel is used for controlling external PTZ devices when the external PTZ devices are connected through serial port. Since x18 optical zoom lens is built in TCAM-570-X18H, it is possible to make zooming control by Zoom in/out buttons of PTZ control Panel ...
  • Page 22  Alarm Output Operate the alarm device by pressing the number icon TCAM-570-X18H supports two alarm outputs. A number icon indicates status of the alarm device.  Screen Capture Capture video images and store them as BMP or JPEG files.

  • Page 23: Initialization Of Ip Address

    TCAM-570-X18H User Manual Video Monitoring with Decoder System Once TCAM-570-X18H‟s IP address is set in the remote IP address section of the decoder, the decoder system will connect to TCAM-570-X18H and start receiving the video images. Normally, a monitor connected...

  • Page 24: Remote Configuration

    Using Web Brower Remote setting is available by using web browser. Enter IP address of TCAM-570-X18H and then a live view screen appears as below. Press Setup button located in the upper right area of the monitoring screen to go to the server setup.

  • Page 25: System Configuration

    TCAM-570-X18H User Manual System Configuration 25/55 1.3 Megapixel Speed Dome User Manual...
  • Page 26  Firmware version Display the current firmware version  Board ID Display the Network board ID of TCAM-570-X18H recognized by system  Upgrade Upgrade firmware Press Browse button to select a firmware file from PC. Press Firmware Upgrade button to start to upgrade.
  • Page 27 TCAM-570-X18H User Manual Time  Start Time Latest the camera‟s booting date and time  Current Time Current date & time Enter a new date and time and press Set Current Time button to update date & time  Time Format Change the time format.
  • Page 28 Factory Reset  Current IP Address of TCAM-570-X18H is changed to default IP Address, 192.168.10.100. System log and user registrations are also cleared. The other setting value will be remained. Note that Password will not be changed by the factory reset for the security purpose. Please contact the manufacturer when you forget your password.

  • Page 29: Video Configuration

    TCAM-570-X18H User Manual Video Configuration 29/55 1.3 Megapixel Speed Dome User Manual...
  • Page 30 TCAM-570-X18H User Manual Encode  Enable Preview 1. Select ON to enable to display video on the monitor that is connected to the composite or HD-SDI video port. 2. Select the Output format accordingly in the end of the Video page.
  • Page 31 TCAM-570-X18H User Manual  Bit rate Determine bit rate value between 32 ~ 8000kbps. Bit rate mode (CBR encoding) allows you to set a fixed target bit rate that consumes a predictable amount of bandwidth. If the network capacity is good enough to allot certain bit rate and substantial bit rate is set, lowering quality can be prevented regardless of the activity change in the video.
  • Page 32 TCAM-570-X18H User Manual Dual Encode  Use Dual Encode 1. Select Off button on the Enable Preview to enable to use Dual Encode 2. Select ON to enable to use Dual Encoding The secondary video can be viewed on Live View window by selecting Secondary on Video selection ...
  • Page 33 TCAM-570-X18H User Manual  Sensitivity Sensitivity is the condition to trigger an event of motion detection. The value determines the sensitivity of the motion detection within a block: the smaller, the more sensitive. It is selectable from 0 to 10.

  • Page 34: Audio Configuration

    Select the Bit rate between 64kbps and 128kbps when AAC is selected The sampling rate is fixed to 32KHz when AAC is selected. Note that when TCAM-570-X18H is connected to a decoder, the decoder‟s audio algorithm should be set identically to transmit audio properly.

  • Page 35: Network Configuration

    TCAM-570-X18H User Manual Network Configuration 35/55 1.3 Megapixel Speed Dome User Manual...
  • Page 36  Base Port Enter the Base Port number. Network base port is use for communication between systems. In order for TCAM-570-X18H and remote systems (decoder or CMS, NVR software) to be connected, the port number must be identically set. 36/55...
  • Page 37 TCAM-570-X18H User Manual  HTTP Port Enter HTTP port used for web-based connection  RTSP Port Enter RTSP port used for RTSP-based connection. The default RTSP port is 554 RTSP (Real Time Streaming Protocol) is a standard for connected client(s) to control streaming data...
  • Page 38 SNMP  TCAM-570-X18H can be used as an SNMP agent. It is compatible to both SNMPv1 and SNMPvec. Settings for using SNMP (Simple Network Management Protocol) are as following SNMP Listen Port: The port is for connecting external devices when system operates as a SNMP client.
  • Page 39 Bitrate control  When there are more than one client connected to TCAM-570-X18H, due to bandwidth difference among the clients some of them do not have enough bandwidth to receive encoded stream completely. In this case, it is possible to select the way to stream video to clients as following.

  • Page 40: Serial Configuration

    TCAM-570-X18H User Manual Serial Configuration 40/55 1.3 Megapixel Speed Dome User Manual...
  • Page 41 PTZ Type & ID: PTZ Type & ID are displayed automatically once the camera reboots after DIP switch setup. The default PTZ Type and ID is Pelco-D and 2400bps. Sensor Type  There is two sensor input ports on TCAM-570-X18H.The sensor port can be configured to the following. Function Operation Not used NO (Normally...

  • Page 42: Event Configuration

    TCAM-570-X18H User Manual Event Configuration 42/55 1.3 Megapixel Speed Dome User Manual...
  • Page 43 The TCAM-570-X18H has two sensor ports and two alarm ports. When a decoder instead of a PC client is connected to a TCAM-570-X18H, one system becomes a Local system and the other a Remote system (Generally a system which is being used by the user is called as Local system).
  • Page 44 TCAM-570-X18H User Manual E-mail Notification  Specify the information to send event information, when E-mail is selected as an event action. Server Address: Enter an address of mail(SMTP) server Port: Specify a port for SMTP operation (Port 25 is the default port in SMTP operation. If a different port is configured in the SMTP server, this port needs to be changed accordingly).

  • Page 45: Ptz Configuration

    TCAM-570-X18H User Manual PTZ Configuration 45/55 1.3 Megapixel Speed Dome User Manual...
  • Page 46 TCAM-570-X18H User Manual  Control PTZ using the PTZ controller Mask  To protect privacy, MAX. 4 Privacy Masks can be created on the arbitrary position to hide objects such as windows, shops or private house. 1. Arrange the object to be hidden in the middle of the screen by using PTZ 2.
  • Page 47 TCAM-570-X18H User Manual Swing  By using Swing function, you can make camera to move between 2 Preset positions repeatedly. When swing function runs, camera moves from the preset assigned as the 1st point to the preset assigned as the 2nd point in CW(Clockwise) direction. Then camera moves from the preset assigned as the 2nd point to the preset assigned as the 1st point in CCW(Counterclockwise) direction.
  • Page 48 TCAM-570-X18H User Manual 1. Select one of the entries of Group 2. Press Modify Group button. The following window will appear. 3. Set Action(Preset or Swing or Pattern), Dwell Time and Option and click Enable squares. 4. Press Apply button and the Group can be used on the Live View Page...

  • Page 49: Record Configuration

    TCAM-570-X18H User Manual Record Configuration  In case of TCAM-570-X18H, Recording configurations on the Record page is not available. 49/55 1.3 Megapixel Speed Dome User Manual...

  • Page 50: User Configuration

    TCAM-570-X18H User Manual User Configuration User List  User can be registered and privilege level of a user can be specified. User configuration is allowed only to admin user. Max 16 users can be registered and each user can have one of four privileges.
  • Page 51 TCAM-570-X18H User Manual  Delete User Select the User to be deleted and press Delete button.  Change Password .Press Modify password button. The following window will appear. Enter the current password and then set a new password.  Modify Privilege Level Press Modify Privilege button to change User level.

  • Page 52: Camera Configuration

    TCAM-570-X18H User Manual Camera Configuration 52/55 1.3 Megapixel Speed Dome User Manual...
  • Page 53 TCAM-570-X18H User Manual Auto Exposure  AE Mode Please refer to the following function of Program AE mode table. Program AE mode / Function IR Remove Program AE O [Manual] O [on/off] Program AER1 [IR Remove – 1] O [auto] : Hi Sensitivity O [on/off] Program AER2 [IR Remove –...
  • Page 54 TCAM-570-X18H User Manual Auto Focus  AF OnePush Mode This function is used when the focus is fixed on a particular subject using AF.  AF Search Type To improve the Auto Focus performance, the following functions (Type: A & B) are supported.
  • Page 55 TCAM-570-X18H User Manual  Auto Flip ON: In case that tilt angle arrives at the top of tilt orbit(90°), zoom module camera turns on its axis by 180° at the top of tilt orbit and moves to opposite tilt direction (180°) to keep tracing targets Off: More than 90°...

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