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SP5637
Concord
USER MANUAL
Please carefully check the unit and make sure there is no damage when you open the carton
Download App
QUESTIONS, PROBLEMS, OR MISSING PARTS?
Please Contact Customer Service Before Returning to Store
www.soupro.com
cs@soupro.com
+1-800-239-0689
Keep this manual for future reference

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Summary of Contents for Bold Flame Concord SP5637

  • Page 1 SP5637 Concord USER MANUAL Please carefully check the unit and make sure there is no damage when you open the carton Download App QUESTIONS, PROBLEMS, OR MISSING PARTS? Please Contact Customer Service Before Returning to Store www.soupro.com cs@soupro.com +1-800-239-0689 Keep this manual for future reference...
  • Page 2: Table Of Contents

    Table of Contents • GENERAL INFORMATION Package Contents Safety Instructions Warranty • ASSEMBLY INSTRUCTIONS Preparation Assembly • FIREBOX OPERATIONS FCC/IC Information Safety Information Operating Instructions Fireplace Remote App Care And Maintenance Troubleshooting Package Contents Fireplace Mantel Firebox SP5637 SP2320-IR-FGPBBT Remote Control...
  • Page 3: Safety Instructions

    Safety Instructions Please read and understand this entire manual before attempting to assemble, operate or install the product. IMPORTANT NOTICE When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: WARNING: Place this unit in a location that avoids direct sunlight and high temperatures.
  • Page 4: Warranty

    1-YEAR LIMITED WARRANTY Source Pro USA Inc. (hereinafter referred to collectively as “the Company”) warrants that your new Bold Flame Electric Fireplace is free from manufacturing and materials defects for a period of one (1) year from date of purchase. Subject to the...
  • Page 5: Preparation

    Preparation IMPORTANT INFORMATION 1. Before you begin, locate the instructions and hardware. Be sure you have all of the parts and can identify them. 2. To avoid scratching the finish, assemble the product on a soft, non-abrasive surface such as carpet or cardboard.
  • Page 6 Preparation Parts List Insert Side Panel Top Panel Top Panel Trim Insert Top Front Trim Left Panel, Top, Front Insert Back Panel Side Panel, Top Base Panel Left Door Right Door Adjustable Shelf Insert Top Panel Back Panel, Top Back Panel Insert Left Front Trim Right Panel, Top, Front Insert Right Front Trim...
  • Page 7: Assembly

    Assembly Do not fully tighten screws during assembly. Only tighten when all parts are installed in place. BB x 18 BB x 1 EE x 12...
  • Page 8 Assembly Do not fully tighten screws during assembly. Only tighten when all parts are installed in place. JJ x 8 HH x 8 BB x 4 EE x 4...
  • Page 9 Assembly Do not fully tighten screws during assembly. Only tighten when all parts are installed in place. BB x 6 II x 4 PP x 2...
  • Page 10 Assembly Do not fully tighten screws during assembly. Only tighten when all parts are installed in place. BB x 4 BB x 20 EE x 14...
  • Page 11 Assembly Do not fully tighten screws during assembly. Only tighten when all parts are installed in place. DD x 2 BB x 4 II x 4 PP x 2...
  • Page 12 Assembly Do not fully tighten screws during assembly. Only tighten when all parts are installed in place. BB x 6 CC x 20...
  • Page 13 Assembly Do not fully tighten screws during assembly. Only tighten when all parts are installed in place. PP x 16...
  • Page 14 Assembly Do not fully tighten screws during assembly. Only tighten when all parts are installed in place. AA x 8 BB x 1...
  • Page 15 Assembly Do not fully tighten screws during assembly. Only tighten when all parts are installed in place. CC x 16...
  • Page 16 Assembly Anti-Tipping Device KK x 2 LL x 2 MM x 2 NN x 4 OO x 2 WARNING: • If installing the mantel on drywall or other hollow wall applications, the safety mounting tape (KK) must be fastened to studs, headers, or other structural wall members. The included plastic wall anchors (OO) are intended for use with solid wall applications only (tile or concrete). • DO NOT USE WITH DRYWALL OR OTHER HOLLOW WALL APPLICATIONS.
  • Page 17: Fcc/Ic Information

    Firebox Model SP2320-IR-FGPBBT ATTENTION: • Find a location for the firebox that is protected from direct sunlight. • Failure to read all instructions may result in a possible electric shock, fire hazard and/or injury and will void the warranty. WARNING: •...
  • Page 18: Safety Information

    Safety Information Use this firebox only as described in the manual. Any other use is NOT recommended by the manufacturer and may cause fire, electric shock or injury to persons. CAUTION: • If possible, ALWAYS unplug this firebox when not in use. •...
  • Page 19: Operating Instructions

    Operating Instructions Power Button Ember Bed Brightness Mode • The Ember Bed Brightness Mode sets the ember bed • Press the POWER button to turn ON or OFF the unit. brightness. • When the unit is in ON mode, the power icon indicator •...
  • Page 20: Fireplace Remote App

    Fireplace Remote App To Connect 6. Blue dot next to the fireplace name indicates that the fireplace is connected properly and ready to use (Fig. 6) 1. Turn on the fireplace 2. Switch on Bluetooth on your mobile device 3. Tap the side menu icon (Fig. 1) Fig.6 Fig.
  • Page 21 Fireplace Remote App Operating Instructions Timer Screen You can remotely adjust your fireplace settings in the • Press " " or " " to set the Timer from following ways: 00:00 to 09:00 in 30-minute intervals. Press "Start" to begin. (Fig. 11) Control Screen (Fig.
  • Page 22: Care And Maintenance

    Care And Maintenance CLEANING INFORMATION: • Make sure the unit is turned off, unplugged and the heating elements of heater are cool whenever you are cleaning the heater. • Clean the metal trim using a water-dampened, soft, and clean cloth. DO NOT use brass polish or household cleaners as these products will damage the metal trim.
  • Page 23: Troubleshooting

    Care And Maintenance DISPOSAL OF USED BATTERY: A battery may contain hazardous substances that could be endangering to the environment and human health. • This symbol marked on the battery and/or packaging indicates that used battery shall not be treated as municipal waste. Instead it shall be left at the appropriate collection point for recycling. •...
  • Page 24 DOWNLOAD THE FIREPLACE REMOTE APP 1. Go to Apple Store or Google Play Store Fireplace Remote 2. Type “fireplace remote” on the search bar Free fireplace remote app gives you full 3. Click “INSTALL” button access and control of 4. Enter your account and password if necessary your fireplace 5.

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