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Date: 13 Sep 2017
IMPORTANT NOTICE
Customers in possession of Panasonic LCD TV model numbers TH-L55ET5S / TH-
L47ET5S / TH-L42ET5S, are advised to check on the condition of the TV pedestal
(stand). Should you find any form of instability (shaky, unsteady) or loosened
mounting screws, please stop using the swivel function of the pedestal stand
immediately and contact Panasonic for assistance:
Customer Service Hotline: 6222 7222
(For repair, please select 1 for Repair, and select 1 again for On-site)
Operating Hours: Mon to Fri 09:00-17:00, Sat 09:00-14:00
Email:
service@sg.panasonic.com
As the hotline may be busy with other service matters, you are advised to email
us with the following details:
-
Subject: ET5 TV Pedestal Repair
-
Name
-
Contact number (Mobile)
-
Address
-
Model number (Indicated on nameplate located behind the TV unit)
-
Serial number (Indicated on nameplate located behind the TV unit)
Thank you.
Panasonic Singapore
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Summary of Contents for Panasonic TH-L55ET5S
- Page 1 Date: 13 Sep 2017 IMPORTANT NOTICE Customers in possession of Panasonic LCD TV model numbers TH-L55ET5S / TH- L47ET5S / TH-L42ET5S, are advised to check on the condition of the TV pedestal (stand). Should you find any form of instability (shaky, unsteady) or loosened...
- Page 2 1. Is this a recall exercise? This is NOT a recall exercise in Singapore. As part of our customer service, Panasonic Singapore will attend to customers that are encountering shaky or unsteady TV pedestal (stand) for the 3 concerned LCD TV models.
- Page 3 8. What should I do while waiting for the service appointment/repair? Please stop using the swivel function of the pedestal (stand) immediately. Customers are also advised to move the TV unit to a secured location if it is displayed at height or near the edge of any console/display furniture. 9.