Consumer Information - Honda GXE2.0H Owner's Manual

CONSUMER INFORMATION

Warranty and Distributor/Dealer Locator Information
United States, Puerto Rico, and U.S. Virgin Islands:
Visit our website: www.engines.honda.com
Canada:
Call (888) 9HONDA9
or visit our website: www.honda.ca
For European Area:
Visit our website: http://www.honda-engines-eu.com
Customer Service Information
Servicing dealership personnel are trained professionals.
They should be able to answer any question you may have.
If you encounter a problem that your dealer does not solve
to your satisfaction, please discuss it with the dealership's
management. The Service Manager, General Manager, or
Owner can help.
Almost all problems are solved in this way.
The Honda DC Power Unit (including Battery Pack and Battery Charger) installed on this brand product is covered by a Honda DC Power Unit Warranty,
on the following assumptions.
- The warranty conditions conform to those for the DC Power Unit established by Honda for each country.
- The warranty conditions apply to DC Power Unit failures caused by any manufacturing or specification problem.
- The warranty does not apply to countries where there is no Honda distributor who deals DC Power Unit.
To obtain warranty service:
You must take your Honda DC Power Unit, or the equipment in which it is installed, together with proof of original retail purchase
date to the dealer who you purchased your product from or a Honda dealer authorized to sell that product in your country. To locate a
Honda distributor/dealer near you or check warranty condition in your country, visit our global service information website
https://www.hondappsv.com/ENG/ or contact distributor in your country.
Exclusions:
This DC Power Unit warranty does not include the following:
1. Any damage or deterioration resulting from the following:
- Neglect of the periodic maintenance as specified in the DC Power Unit owner's manual
- Improper repair or maintenance
- Operating methods other than those indicated in the DC Power Unit owner's manual
- Damage caused by the product on which the DC Power Unit is installed
- The use of non-genuine Honda parts and accessories, other than those approved by Honda
- Exposure of the product to soot and smoke, chemical agents, bird droppings, sea water, sea breeze, salt or other environmental phenomena
- Collision, neglect, unauthorized alteration, or misuse
- Natural wear and tear (natural fading of painted or plated surfaces, sheet peeling and other natural deterioration)
2. Consumable parts: Honda does not warrant normal decrease of battery full-charge capacity due to usage and storage, and parts deterioration due to normal wear and
tear.
3. Cleaning, adjustment, and normal periodic maintenance work.
4. Use of the Honda DC Power Unit for racing or competition.
5. Any DC Power Unit that is part of a product that has ever been declared a total loss or sold for salvage by a financial institution or insurer.
6
United States, Puerto Rico, and U.S. Virgin Islands:
If you are dissatisfied with the decision made by the
dealership's management, contact the Honda Regional Engine
Distributor for your area. You can find their name, address, and
phone number using the distributor/dealer locator on our
website at www.engines.honda.com
If you are still dissatisfied after speaking with the Regional
Engine Distributor, you may contact the Honda Office.
All Other Areas:
If you are dissatisfied with the decision made by the
dealership's management, contact the Honda Office.
Honda DC Power Unit International Warranty
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Dept.
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone: (770) 497-6400, M-F 9:00 am - 7:30 pm ET
Scan
https://www.hondappsv.com/ENG/
en