Frequently Asked Questions - Enigma Recovery SIM Recovery Pro v2 User Manual

Frequently Asked Questions

Q - I can not see my contacts when I insert the SIM card into the reader?
A- Please make sure that your contacts are saved to the SIM Card and not the mobile phone
memory.
Q - I can't recover deleted messages from my SIM card using the SIM Recovery Pro
A - The SIM Recovery Pro
to the SIM Card.
Q - I have the SIM Recovery Pro
file. What do I need to do to be able to read data?
A - The SIM Recovery Pro
extension for these files is FSM for SMS messages and FPB for your contacts. By clicking
on the file type dropdown, it is possible to save the file as a CSV or TXT formatted file
Q - I have set the option to Save to SIM but i still can not view any deleted SMS
Messages?
A - Recovery of deleted text messages is subject to the cell phone option "Save to SIM" on SMS
text messages. Only messages deleted after this setting can be recovered.
Q - Why cant i read the contacts from my iPhone® 3G SIM card?
A - The iPhone® does not save contacts to the SIM card, however you can copy your contacts
from your old SIM card to your iPhone SIM card using this product
Q - Can the SIM Recovery Pro
A - No, The SIM Recovery Pro
software supplied.
12
2 can only recover SMS from the SIM card - ensure the SMS is saved
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2 but it saves the SMS information as a FSM or FPB
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2 will create backup files of your SIM card data to your PC. Its default
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work with any another 3rd party software.
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is not a standard card reader and will only work with the
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2?
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