Enigma Recovery SIM Recovery Pro v2 User Manual

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SIM Recovery Pro

ER-341

User Guide

Rev 4

P/C: 341-8517

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Summary of Contents for Enigma Recovery SIM Recovery Pro v2

Page 1 SIM Recovery Pro ER-341 User Guide Rev 4 P/C: 341-8517...
Page 2: Table Of Contents
Contents Page Introduction Product Features Product Specification Installation Insert a SIM Card into your SIM Recovery Pro 2 reader Using the SIM Recovery Pro Function list 6 - 10 Save to SIM Disclaimer Package Contains Computer Requirements Frequently Asked Questions Warranty Introduction The updated SIM Recovery Pro...
Page 3: Product Features
Product Features: • Ultimate forensic SIM management solution • Advanced SIM Card Information now available • Read forensic data from micro SIM cards using micro SIM card adapter • Recover deleted SMS messages (SMS must be saved on SIM) • View last dialled numbers •...
Page 4: Installation
Installation Insert the software CD into a CD-ROM drive and the auto menu will start automatically. If the auto menu does not run then locate and run the “ER341.exe” program on the CD using the Run command or by using Windows Explorer to navigate to the drive. From the automenu, click on the button titled Install Software.
Page 5: Using The Sim Recovery Pro
Using the SIM Recovery Pro Either select the SIM Recovery Pro 2 shortcut from the desktop or select the shortcut from the start menu to run the software. The software will detect the SIM card in the reader and automatically read it You will be prompted to enter your PIN number if the SIM card has been protected in this way.
Page 6: Function List
There are five main functions in the software. All of the functions are listed as buttons (some are active and enabled, some are greyed out depending on the function selected). 1. SIM Card Information - Reads forensic information from SIM card This screen is displayed when the application has started.
Page 7 • Open File - Open a phonebook backup file and display the contact records on screen. • File Backup - Save the current contact records on screen to a file for backup. • Read SIM - Transfer the SIM card phonebook to PC and display on screen. The maximum number of contacts you can store on the SIM card are shown in the bottom right hand corner.
Page 8 • Open file - Open a SMS backup file and display on screen • File Backup - Backup the current SMS records on screen to a file • Read SIM - Transfer the SIM card SMS messages and display on screen. All SMS messages will display on screen.
Page 9 • Barred Dialling Number (BDN) This function can be used to restrict the mobile handset from dialling specific numbers. This function is only available if the SIM card supports it. In most cases, it will be greyed out showing its unavailability. This function could be used to restrict a child’s mobile to prevent them ringing emergency numbers •...
Page 10 • Delete Highlight a record and click ‘Confirm’ to delete a record. • Exit Close Special Number panel. • Help Display help manual 5. PIN Code - displays the PIN code screen. This screen allows you enable, verify, change and unblock both PIN 1 and PIN 2 •...
Page 11: Save To Sim
As new phones are released almost every week it is not possible for Enigma Recovery to have a compatibility chart and therefore we ask you to contact your handset manufacturer to ensure your mobile has the ability to store directly to the SIM card.
Page 12: Frequently Asked Questions
Frequently Asked Questions Q - I can not see my contacts when I insert the SIM card into the reader? A- Please make sure that your contacts are saved to the SIM Card and not the mobile phone memory. Q - I can’t recover deleted messages from my SIM card using the SIM Recovery Pro A - The SIM Recovery Pro 2 can only recover SMS from the SIM card - ensure the SMS is saved to the SIM Card.
Page 14: Warranty
What does this limited warranty cover? This limited warranty covers any defects in material or workmanship in the new Enigma Recovery product accompanied by this limited warranty statement. Only consumers purchasing this product from an authorised Enigma Recovery distributor, retailer or re-seller may obtain coverage under this limited warranty.
Page 15 What do you have to do to activate warranty? Enigma Recovery will not provide any warranty coverage unless your claim is in compliance with all terms of this limited warranty statement and you follow the proper return procedure.
Page 16 By sending the product back to an Enigma Recovery authorised retailer / online seller, you agree to transfer ownership of the original product to Enigma Recovery. Data recovery (where appropriate) is not covered under this limited warranty and is not part of the refund / replacement process.
Page 17  Product Registration form Title Mr / Miss / Mrs First Name ______________________________ Last Name ______________________________ Email Address ______________________________ Address 1 ______________________________ Address 2 ______________________________ Address 3 ______________________________ Postcode _________________ Country _________________ Product Code _________________ (This will start with ER) Date of Purchase _____ / ______/ ______ Serial Number ____________________...

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Er-341