Denon DNP-800NE Owner's Manual
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Denon DNP-800NE Owner's Manual

Network audio player
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Contents
Connections
Playback
Settings
Tips
Appendix
.
DNP-800NE
NETWORK AUDIO PLAYER
Owner's Manual
.
1
Remote control
Front panel
Rear panel
Index
unit

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Summary of Contents for Denon DNP-800NE

  • Page 1 Contents Connections Playback Settings Tips Appendix DNP-800NE NETWORK AUDIO PLAYER Owner’s Manual Remote control Front panel Rear panel Index unit...
  • Page 2 Contents Connections Playback Settings Tips Appendix Connections Accessories Inserting the batteries Connecting an amplifier Operating range of the remote control unit Connecting to a device with digital audio input connectors Features Connecting a USB memory device to the USB port High quality sound Connecting to a home network (LAN) High performance...
  • Page 3 Contents Connections Playback Settings Tips Appendix Playback AirPlay function Playing songs from your iPhone, iPod touch or iPad Basic operation Playing iTunes music with this unit Turning the power on Perform iTunes playback operations with the remote control unit Switching the power to standby of this unit Play a song from your iPhone, iPod touch or iPad on multiple Selecting the input source...
  • Page 4 Contents Connections Playback Settings Tips Appendix Settings Network Network Information Menu map Wi-Fi Menu operation Bluetooth Inputting characters Network Control Using the number buttons Friendly Name Using the cursor buttons Connection Audio Settings Volume Limit Diagnostics H/P Amplifier Gain General Language Auto-Standby Usage Data...
  • Page 5 Contents Connections Playback Settings Tips Appendix Tips HEOS Account You have not signed in Contents You have already signed in Tips Switching the function of the volume buttons on the remote control Troubleshooting Setting the remote control operation mode to network audio Power does not turn on / Power is turned off player operation mode Operations cannot be performed through the remote control unit...
  • Page 6 Contents Connections Playback Settings Tips Appendix Appendix Playing back a USB memory devices Playing back a Bluetooth device Playing back files stored on a PC and NAS Playing back Internet Radio Explanation of terms Trademark information Specifications Index License Remote control Front panel Rear panel Index...
  • Page 7 Playback Settings Tips Appendix Thank you for purchasing this Denon product. To ensure proper operation, please read this owner’s manual carefully before using the product. After reading this manual, be sure to keep it for future reference. Accessories Check that the following parts are supplied with the product.
  • Page 8 Contents Connections Playback Settings Tips Appendix Inserting the batteries NOTE 0 To prevent damage or leakage of battery fluid: 0 Do not use a new battery together with an old one. Remove the rear lid in the direction of the arrow and 0 Do not use two different types of batteries.
  • Page 9 Plus This unit supports the playback of high resolution audio formats such as A high bitrate and high sampling has been achieved with Denon’s DSD (2.8/5.6 MHz) and WAV/FLAC/Apple Lossless Audio Codec unique data interpolation algorithm. 16 bit audio signals are converted (ALAC) files up to 192 kHz/24 bits.
  • Page 10 Contents Connections Playback Settings Tips Appendix Wireless connection with Bluetooth devices can be carried out HEOS provides streaming music from your favorite online music easily sources You can enjoy music simply by connecting wirelessly with your smartphone, tablet, PC, etc. Support for Gapless playback Playback with no gap between music files.
  • Page 11 Contents Connections Playback Settings Tips Appendix Headphone Amplifier Gain selector function This unit has a gain control function with three levels that can be switched according to the characteristics of the connected headphones. Equipped with analog audio output connectors (VARIABLE) In addition to the normal analog audio output connectors (FIXED), this unit is equipped with analog audio output connectors (VARIABLE) that allow you to adjust the volume of the audio signal output from this unit.
  • Page 12 Contents Connections Playback Settings Tips Appendix Part names and functions Front panel A Power operation button (X) B Power indicator This turns the power on/off (standby). (v p. 29) This is lit as follows according to the power status: Green: Power on Off: Normal standby Red: Standby when the following settings are configured When “Network Control”...
  • Page 13 Contents Connections Playback Settings Tips Appendix G USB port (T) This is used to connect USB storages (such as USB memory devices). (v p. 23) H Headphones jack (PHONES) Used to connect headphones. NOTE 0 To prevent hearing loss, do not raise the volume level excessively when using headphones.

  • Page 14: Rear Panel

    Contents Connections Playback Settings Tips Appendix Rear panel For details, see the next page. Remote control Front panel Rear panel Index unit...
  • Page 15 Used to connect an AV receiver or D/A converter that has a digital input connectors. (v p. 22) D IR CONTROL connector e r t Connects to a Denon amp or CD player that is equipped with a REMOTE CONTROL jack. (v p. 26) A Bluetooth/wireless LAN antenna connectors E NETWORK connector...

  • Page 16: Remote Control Unit

    Contents Connections Playback Settings Tips Appendix Remote control unit o Operating this unit A Remote control signal transmitter This transmits signals from the remote control unit. (v p. 8) B Power operation button (POWER X) This turns the power on/off (standby). (v p. 29) C Input source select buttons These select the input source.
  • Page 17 Contents Connections Playback Settings Tips Appendix G QUEUE button This displays the queue. “Playing back files stored on PC or NAS” (v p. 33) “Playing a USB memory device” (v p. 36) H ENTER button This determines the selection. I Cursor buttons (uio p) These select items.
  • Page 18 Contents Connections Playback Settings Tips Appendix N VOLUME buttons (df) These adjust the volume of the audio signal output from the analog audio output terminals (VARIABLE) of this unit. (v p. 82) O OPTION button This displays the option menu on the display. 0 An option menu is not displayed for some input sources.
  • Page 19 Playback Settings Tips Appendix o Amplifier operations A Denon amplifier can be operated. A INPUT SELECT buttons (df) B MUTE button (:) C Power operation button (AMP POWER X) D VOLUME buttons (df) 0 The remote control may not operate some products.
  • Page 20 Contents Connections Playback Settings Tips Appendix o Contents o Cables used for connections Provide necessary cables according to the devices you want to Connecting an amplifier connect. Connecting to a device with digital audio input connectors Connecting a USB memory device to the USB port Audio cable (supplied) Connecting to a home network (LAN) Connecting to the IR control connector...

  • Page 21: Amplifier

    Contents Connections Playback Settings Tips Appendix Connecting an amplifier In addition to the normal analog audio output connectors (FIXED) this unit has analog audio output connectors (VARIABLE) that allow you to adjust the volume of the audio signal output from this unit. Connect the power amplifier to the analog audio output connectors (VARIABLE) and press the VOLUME df buttons on the remote control to adjust the volume of the audio signal output from this unit.
  • Page 22 Contents Connections Playback Settings Tips Appendix Connecting to a device with digital audio input connectors You can enjoy digital audio playback by connecting an AV receiver or D/A converter that has a digital audio connector to this unit. AV receiver / D/A converter OPTICAL NOTE...
  • Page 23 USB memory device 0 Denon does not guarantee that all USB memory devices will operate or receive power. When using a portable USB hard disk drive (HDD) which came with an AC adapter, use that device’s supplied AC adapter. NOTE 0 USB memory devices will not work via a USB hub.
  • Page 24 Contents Connections Playback Settings Tips Appendix Connecting to a home network (LAN) This unit can connect to a network using a wired LAN or wireless LAN. Wired LAN You can connect this unit to your home network (LAN) to enable various types of playback and operations as described below.
  • Page 25 Contents Connections Playback Settings Tips Appendix Wireless LAN 0 When using this unit, we recommend you use a router equipped with the following When connecting to the network via wireless LAN, connect the external functions: antennas for Bluetooth/wireless connectivity connection to the rear panel 0 Built-in DHCP server and stand them upright.
  • Page 26 Tips Appendix Connecting to the IR control connector If this unit is connected to a Denon amplifier, the amplifier, CD player, etc. can be controlled via this unit using the HEOS App. o Connection This unit Use the supplied IR control cable to connect the IR CONTROL OUT connector of this unit to IR CONTROL IN connector of the amplifier or CD player.
  • Page 27 Contents Connections Playback Settings Tips Appendix Connecting the power cord After completing all the connections, insert the power plug into the power outlet. To household power outlet (AC 120 V, 60 Hz) Power cord Remote control Front panel Rear panel Index unit...
  • Page 28 Contents Connections Playback Settings Tips Appendix o Contents Playback a device Basic operation Playing a USB memory device Turning the power on Listening to music on a Bluetooth device Switching the power to standby Selecting the input source Convenience functions Playback network audio/service Adding to HEOS Favorites Playing back HEOS Favorites...
  • Page 29 Contents Connections Playback Settings Tips Appendix Basic operation Turning the power on POWER Press POWER X to turn on power to the unit. Input source The power indicator lights green. select buttons 0 You can also press X on the main unit to turn on power from standby mode. 1 / 3 0 You can also press 1/3 to turn on power from standby mode.
  • Page 30 Contents Connections Playback Settings Tips Appendix Selecting the input source Press the input source select button to be played back. The selected input source appears on the display. 0 You can also select the input source by pressing SOURCE on the main unit. Remote control Front panel Rear panel...
  • Page 31 Contents Connections Playback Settings Tips Appendix Listening to Internet Radio Internet Radio refers to radio broadcasts distributed over the Internet. Internet Radio stations from around the world can be received. The Internet Radio station list on this unit the database service provided by TuneIn Radio service.
  • Page 32 Contents Connections Playback Settings Tips Appendix Listening to Internet Radio 0 Any characters that cannot be displayed are replaced with “.” (period). Press INTERNET RADIO. NOTE Select the station you want to play. 0 The radio station database service may be suspended or be otherwise unavailable without notice.
  • Page 33 Contents Connections Playback Settings Tips Appendix Playing back files stored on PC or NAS This unit can play back music files and playlists (m3u, wpl) from DLNA compatible servers including PCs and NAS devices on your network. The audio format types and specifications supported by this unit for playback are as follows.
  • Page 34 Contents Connections Playback Settings Tips Appendix Playing back files stored on PC or NAS Browse the music on your PC/NAS and select something to play. Use this procedure to play music files or playlists stored on DLNA files servers on your local network. Press MUSIC SERVERS to switch the input source to 0 When you select something to play you will be asked how you want to queue up your music.
  • Page 35 Contents Connections Playback Settings Tips Appendix Use ui to select the “Play Now” or “Play Now & NOTE Replace Queue”, then press ENTER. 0 When playing back music files with your PC or NAS connected through wireless Playback starts. LAN, audio may be interrupted depending on your wireless LAN environment. In this case, connect using a wired LAN.
  • Page 36 Contents Connections Playback Settings Tips Appendix Playing a USB memory device Playing back music files stored on a USB memory device. Only USB memory devices conforming to mass storage class standards can be played on this unit. This unit is compatible with USB memory devices in “FAT16” or “FAT32”...
  • Page 37 Contents Connections Playback Settings Tips Appendix Playing files stored on USB memory Browse the music on your USB memory device and devices select something to play. Insert a USB memory device into the front panel’s USB 0 When you select something to play you will be asked how you want to port.
  • Page 38 QUEUE This displays the queue NOTE 0 Note that Denon will accept no responsibility whatsoever for any problems arising with the data on a USB memory device when using this unit in conjunction with the USB memory device. 0 When a USB memory device is connected to this unit, the unit loads all of the files on the USB memory device.
  • Page 39 Contents Connections Playback Settings Tips Appendix Listening to music on a Bluetooth device Music files stored on Bluetooth devices such as smartphones, digital music players, etc. can be enjoyed on this unit by pairing and connecting this unit with the Bluetooth device. POWER Communication is possible up to a range of about 98.4 ft/30 m.
  • Page 40 Contents Connections Playback Settings Tips Appendix Listening to music on a Bluetooth Select this unit when its name appears in the list of device devices displayed on the screen of the Bluetooth device. In order to enjoy music from a Bluetooth device on this unit, the Bluetooth Connect to the Bluetooth device while “Bluetooth Pairing Mode”...
  • Page 41 Contents Connections Playback Settings Tips Appendix Pairing with other Bluetooth devices NOTE 0 To operate the Bluetooth device with the remote control of this unit, the Bluetooth Pair a Bluetooth device with this unit. device needs to support the AVRCP profile. 0 The remote control of this unit is not guaranteed to work with all Bluetooth devices.
  • Page 42 Contents Connections Playback Settings Tips Appendix Reconnecting to this unit from a Bluetooth device After pairing is completed, the Bluetooth device can be connected without performing any operations on this unit. This operation also needs to be performed when switching the Bluetooth device for playback.
  • Page 43 Contents Connections Playback Settings Tips Appendix Getting the HEOS App You can use many online music streaming services from the HEOS App. Depending upon your geographical location, there are several options to choose from. For more information about which services are available in your area please visit http://www.HEOSbyDenon.com Download the HEOS App for iOS or Android by searching App Store, Google Play store or Amazon Appstore for “HEOS”.
  • Page 44 Contents Connections Playback Settings Tips Appendix o Changing your HEOS Account HEOS Account HEOS Accounts can be registered in “HEOS Account” (v p. 81) in the Tap the “Music” tab. menu of this unit or by tapping “Music” tab - “Settings” icon a in the HEOS App.
  • Page 45 Selecting a room/device Denon DNP-800NE Song Name 3 Tap the “Rooms” tab. Select “Denon DNP-800NE” if there are multiple HEOS devices. 0 Tap the Pencil icon e at the top right to switch edit mode. You can change the displayed name.
  • Page 46 Contents Connections Playback Settings Tips Appendix o Selecting the music track or station from music sources Music Tap the “Music” tab and select a music source. 0 All music services displayed may not be available in your location. This Phone USB Music Music Servers Playlists...
  • Page 47 Contents Connections Playback Settings Tips Appendix Browse the music to play. Album Now Playing After selecting a music track or radio station the app will Artist Album automatically change to the “Now Playing” screen. 10 Tracks,60 Mins.,2014 Track 01 0 When you select a music track to play you will be asked how you want to Rooms queue up your music.
  • Page 48 Contents Connections Playback Settings Tips Appendix Listening to the same music in multiple Rooms Rooms rooms Drag one room into another to group them Drag one room into another to group them Dining Dining The HEOS system is a true multi-room audio system that automatically Song Name 1 Song Name 1 synchronizes audio playback between multiple HEOS devices so that the...
  • Page 49 Contents Connections Playback Settings Tips Appendix o Ungrouping rooms Rooms Rooms Press and hold your finger on room that you want to Drag one room into another to group them Drag one room into another to group them remove from the group. Dining Dining Song Name 1...
  • Page 50 Contents Connections Playback Settings Tips Appendix o Grouping all rooms (party mode) Rooms Rooms You can easily group 16 rooms together into Party Mode by using a Drag one room into another to group them Drag one room into another to group them “pinch”...
  • Page 51 Contents Connections Playback Settings Tips Appendix o Ungrouping all rooms Rooms Rooms You can easily ungroup all of your rooms and exit Party Mode by using Drag one room into another to group them Drag one room into another to group them a “spread”...
  • Page 52 Contents Connections Playback Settings Tips Appendix AirPlay function Music files stored on your iPhone, iPod touch, iPad or iTunes can be Router played on this unit via the network. This unit 0 Source input will be switched to “AirPlay” when AirPlay playback is started. 0 You can stop AirPlay playback by choosing other input source.
  • Page 53 Contents Connections Playback Settings Tips Appendix Playing songs from your iPhone, iPod Playing iTunes music with this unit touch or iPad Install iTunes 10, or later, on a Mac or Windows PC that If you update your “iPhone/iPod touch/iPad” to iOS 4.2.1 or later, you can is connected to the same network as this unit.
  • Page 54 Contents Connections Playback Settings Tips Appendix Perform iTunes playback operations with the remote control unit of this unit With this unit’s remote control unit, you can perform iTunes song play, pause, and auto search (cue) operations. Select the “Edit” - “Preferences...” in the iTunes menu. Select “Devices”...
  • Page 55 Songs from an iPhone, iPod touch or iPad operating iOS 11.4 or later can be synced with multiple AirPlay 2 supported devices for simultaneous iPhone playback. Denon xxxxxxxx Speakers Play the song on your iPhone, iPod touch or iPad. AirPlay icon is displayed on the iPhone, iPod touch or iPad screen.
  • Page 56 Contents Connections Playback Settings Tips Appendix Spotify Connect function Spotify is the world’s most popular streaming service. If you subscribe to Playing Spotify music with this unit Spotify Premium, you can control your new speaker with your phone or tablet. Because Spotify is built-in to your speaker, you can still take calls or Download the “Spotify App”...
  • Page 57 Contents Connections Playback Settings Tips Appendix Convenience functions This section explains how to use convenient functions that can be used for each input source. Control of “HEOS Favorites” operations is optimized for the app. For more information on acquiring the app, see “Getting the HEOS App”...
  • Page 58 Contents Connections Playback Settings Tips Appendix Playing back HEOS Favorites Switching the display’s brightness The display brightness can be adjusted between four levels. Switching the Press FAVORITES CALL. display off reduces a source of noise that affects sound quality, enabling The “HEOS Favorites”...

  • Page 59: Sleep Timer

    Contents Connections Playback Settings Tips Appendix Using the sleep timer You can have the power automatically switched to standby once a set time has elapsed. This is convenient for listening while going to sleep. Press SLEEP during playback and select the setting time.
  • Page 60 Contents Connections Playback Settings Tips Appendix Menu map For menu operations, see the following page. By default, this unit has recommended settings defined. You can customize this unit based on your existing system and your preferences. Setting items Detailed items Description Page Audio...

  • Page 61: Auto Standby

    Sets the unit power to standby when the unit is not in use. Usage Data Selects whether or not to send anonymous usage data to Denon. Firmware Set whether or not to check for firmware update, update the firmware, and display update and upgrade notifications.
  • Page 62 Contents Connections Playback Settings Tips Appendix Setting items Detailed items Description/Detailed items Page Network Network Information Displays various information about the network. Wi-Fi The Wi-Fi function can be stopped to prevent noise that affects the sound quality. Bluetooth Stopping Bluetooth function reduces a source of noise that affects sound quality, enabling higher sound quality playback.
  • Page 63 Contents Connections Playback Settings Tips Appendix Setting items Detailed items Description/Detailed items Page Network Settings Used for manually setting the IP address. DHCP IP Address Subnet Mask Gateway Save Diagnostics Used to check the network connection. Physical Connection Router Access Internet Access z1 Displayed when the “DHCP”...

  • Page 64: Heos Account

    Contents Connections Playback Settings Tips Appendix Setting items Detailed items Description Page HEOS Account 【When the user is signed out the HEOS Account】 I have a HEOS Account Selects to sign in. Create Account Creates new HEOS Account. Forgot Password If you have forgotten the password, an email explaining how to reset the password will be sent.
  • Page 65 Contents Connections Playback Settings Tips Appendix Menu operation Press SETUP. The menu is displayed on the display. Use ui to select the menu to be set or operated, then press ENTER. Use ui to change to desired setting. Press ENTER to enter the setting. To return to the previous item, press BACK.
  • Page 66 Contents Connections Playback Settings Tips Appendix Inputting characters On this unit, you can change the name displayed on the following screens Use 0 – 9, +10 until the desired character is displayed. to the names that you prefer. Friendly Name (v p. 75) The types of characters that can be input are as shown below.
  • Page 67 Contents Connections Playback Settings Tips Appendix Repeat step 2 to input characters then press ENTER to Using the cursor buttons register it. Display the screen for inputting characters. 0 Press CLEAR to erase the character that is currently selected. To change a character, use o p to align the cursor with the 0 Press and hold CLEAR for 3 seconds or more to erase all characters.
  • Page 68 Contents Connections Playback Settings Tips Appendix Audio Make audio-related settings. Volume Limit H/P Amplifier Gain Make a setting for the maximum volume of the audio signal output from the Set the gain of the headphone amplifier. Set this according to the analog audio output terminals (VARIABLE).
  • Page 69 Contents Connections Playback Settings Tips Appendix General Language Auto-Standby Sets the language for display the menu. Sets the amount of time that must elapse without unit operation or an input signal before the unit goes into standby automatically. English / Français / Español (Default : English) The unit does not go into standby (Default): automatically.
  • Page 70 Information provided by customers will be used as reference material for o Check for Update product development purposes in the future. Denon will never provide any information we collect to third parties. Check for firmware updates. Provide information on the operating status The firmware can be updated if a firmware update has been released.
  • Page 71 Contents Connections Playback Settings Tips Appendix o Auto-Update o Allow Update This unit will automatically update to the newest firmware when in Enable or disable updates and upgrades for this unit. standby mode. Enables this unit to receive updates and (Default): upgrades.
  • Page 72 If the error continues, check the network environment. 0 Information regarding the “Update” function and “Add New Feature” will be announced on the Denon website each time related plans are defined. See the Denon website for details about upgrades.
  • Page 73 Contents Connections Playback Settings Tips Appendix Information Reset o Notification Alerts Perform this procedure if the display is abnormal or if operations cannot be performed. Restores the contents of each setting to the factory settings. Sets whether or not to display the notification when the power is turned Make settings again.
  • Page 74 Contents Connections Playback Settings Tips Appendix Network To use this unit by connecting it to a home network (LAN), you must configure network settings. If you set up your home network (LAN) via DHCP, set “DHCP” to “On”. (Use the default setting.) This allows this unit to use your home network (LAN). When assigning an IP address to each device manually, you need to assign an IP address to this unit using the “IP Address”...
  • Page 75 0 When “Network Control” is set to “On”, the unit consumes more standby power. 0 Up to 30 characters can be input. 0 For character input, see “Inputting characters” (v p. 66). 0 The default Friendly Name on first use is “Denon DNP-800NE”. Remote control Front panel...
  • Page 76 Contents Connections Playback Settings Tips Appendix o Wi-Fi Setup Connection Connect to a wireless LAN (Wi-Fi) router. Choose whether to connect the home network to a wireless LAN or a The router can be connected in the following ways. Select the wired LAN.
  • Page 77 2. Check that your iOS device is connected to the wireless LAN (Wi- The time for pressing the button varies depending on the router. Fi) router and select “Denon DNP-800NE” from “SET UP NEW 3. Press ENTER within 2 minutes.
  • Page 78 3 seconds when the power of the unit is on. Input the name of the wireless network SSID: 2. Connect the wireless LAN of the PC or tablet used to “Denon (SSID). DNP-800NE” when the message “Connect your Wi-Fi device to Wi-Fi network called “Denon DNP-800NE””...
  • Page 79 Contents Connections Playback Settings Tips Appendix o Subnet Mask Settings When connecting an xDSL modem or connector adapter directly to Configure the IP address. this unit, input the subnet mask indicated in the documentation If you are using a broadband router (DHCP function), the information supplied by your provider.
  • Page 80 Contents Connections Playback Settings Tips Appendix o Internet Access Diagnostics Checks whether this unit has access to the Internet (WAN). Used to check the network connection. o Physical Connection Failed to connect to the Internet. Check Error: the Internet connection environment or Checks the physical LAN port connection.

  • Page 81: Heos Favorites

    Contents Connections Playback Settings Tips Appendix HEOS Account Make HEOS Account-related settings. HEOS Account is needed in order to use HEOS Favorites. The menu displayed differs depending on the status of the HEOS Account. You have not signed in You have already signed in o I have a HEOS Account o Signed in As If you already have a HEOS Account, enter the current account name...
  • Page 82 There are two remote control operation modes, “Amplifier Operation Mode and Network Audio Player Operation Mode”. Adjust the Denon amplifier volume from Amplifier Operation Mode. Adjust the volume of the audio signal output from the analog audio output (VARIABLE) of the main unit from Network Audio Player Operation Mode.
  • Page 83 Contents Connections Playback Settings Tips Appendix Setting the remote control operation mode to network audio player operation mode Press and hold the ENTER and number 2 button on the remote control unit down together for more than 5 seconds. Setting the remote control operation mode to amplifier operation mode Press and hold the ENTER and number 1 button on the remote control unit down together for more than 5...
  • Page 84 Contents Connections Playback Settings Tips Appendix Contents o Tips o Troubleshooting I want to enjoy analog output audio at higher quality Power does not turn on/Power is turned off I want to listen to high sound performance playback Operations cannot be performed through the remote control unit Simple operations in the power off state Display on this unit shows nothing I want to connect a power amplifier to this unit...

  • Page 85: Input Source

    Contents Connections Playback Settings Tips Appendix Tips I want to enjoy analog output audio at higher quality Press the DIMMER button to turn the display off. (v p. 58) I want to listen to high sound performance playback The Wi-Fi function can be stopped to prevent noise that affects the sound quality. Set “Wi-Fi” to “Disabled” in the menu. (v p. 74) Turning off the Bluetooth function suppresses a source of noise that affects sound quality, enabling high sound performance playback.

  • Page 86: Troubleshooting

    Contents Connections Playback Settings Tips Appendix Troubleshooting If a problem should arise, first check the following: 1. Are the connections correct? 2. Is the set being operated as described in the owner’s manual? 3. Are the other devices operating properly? 0 If steps 1 to 3 above do not improve the problem, restarting the device may improve the problem.
  • Page 87 Contents Connections Playback Settings Tips Appendix Power does not turn on / Power is turned off Power is not turned on. Check whether the power plug is correctly inserted into the power outlet. (v p. 27) This unit is in standby mode. Press the X button on the unit or the POWER X button on the remote control. (v p. 29) Power automatically turns off.
  • Page 88 Contents Connections Playback Settings Tips Appendix Operations cannot be performed through the remote control unit Operations cannot be performed through the remote control unit. Batteries are worn out. Replace with new batteries. (v p. 8) Operate the remote control unit within a distance of about 23 ft/7 m from this unit and at an angle of within 30°. (v p. 8) Remove any obstacle between this unit and the remote control unit.
  • Page 89 Contents Connections Playback Settings Tips Appendix No sound comes out No sound is produced. Or sound is distorted. Check the connections for all devices. (v p. 20) Insert connection cables all the way in. Check that input connectors and output connectors are not reversely connected. Check cables for damage.
  • Page 90 Contents Connections Playback Settings Tips Appendix Sound is interrupted or noise occurs During playback from the Internet radio or USB memory device, sound is occasionally interrupted. When the transfer speed of the USB memory device is slow, sound may occasionally be interrupted. The network communication speed is slow or the radio station is busy.
  • Page 91 Contents Connections Playback Settings Tips Appendix Desired sound does not come out The volume does not increase. The maximum volume of the audio signal output from the analog audio output terminals (VARIABLE) is set too low. Set the maximum volume using “Volume Limit”...
  • Page 92 Contents Connections Playback Settings Tips Appendix AirPlay cannot be played back The AirPlay icon is not displayed on iTunes / iPhone / iPod touch / iPad. This unit and PC / iPhone / iPod touch / iPad are not connected to the same network (LAN). Connect it to the same LAN as this unit. (v p. 24) The firmware on iTunes / iPhone / iPod touch / iPad is not compatible with AirPlay.
  • Page 93 Contents Connections Playback Settings Tips Appendix USB memory devices cannot be played back USB memory device is not recognized. Disconnect and reconnect the USB memory device. (v p. 23) Mass storage class compatible USB memory devices are supported. This unit does not support a connection through a USB hub. Connect the USB memory device directly to the USB port. The USB memory device must be formatted to FAT16 or FAT32.
  • Page 94 Contents Connections Playback Settings Tips Appendix Bluetooth cannot be played back Bluetooth devices cannot be connected to this unit. The Bluetooth function in the Bluetooth device has not been enabled. See the Owner’s Manual of the Bluetooth device to enable the Bluetooth function. Bring the Bluetooth device near to this unit.

  • Page 95: Internet Radio

    Contents Connections Playback Settings Tips Appendix The Internet radio cannot be played back A list of broadcasting stations is not displayed. The LAN cable is not properly connected, or the network is disconnected. Check the connection status. (v p. 24) Perform the network diagnostic mode.
  • Page 96 Contents Connections Playback Settings Tips Appendix Music files on PC or NAS cannot be played back (Music server) Files stored on a computer cannot be played. Files are stored in a non-compatible format. Record in a compatible format. (v p. 102) Files that are copyright protected cannot be played on this unit.
  • Page 97 Contents Connections Playback Settings Tips Appendix Various online services cannot be played Various online services cannot be played. The online service may have been discontinued. Cannot connect to a wireless LAN network Cannot connect to the network. The network name (SSID), password and encryption setting have not been set up correctly. Configure the network settings according to the setting details of this unit.
  • Page 98 Contents Connections Playback Settings Tips Appendix Update/upgrade error messages If an update/upgrade is interrupted or fails, an error message appears. Display Description Connection failed. Please check your network, then try The network connection is unstable. again. Connection to the server failed. Check your network environment and try the update again.

  • Page 99: Network Settings

    Contents Connections Playback Settings Tips Appendix Resetting network settings If network contents cannot be played or the unit cannot connect to the network, restarting the unit may improve the problem. We recommend restarting the unit before returning the settings to the default settings. (v p. 86) If the operations are not improved by restarting the unit, follow the steps below.
  • Page 100 Contents Connections Playback Settings Tips Appendix Playing back a USB memory devices This unit is compatible with MP3 ID3-Tag (Ver. 2) standard. This unit is compatible with WMA META tags. If the image size (pixels) of an album artwork exceeds 500 × 500 (WMA/MP3/Apple Lossless/DSD) or 349 × 349 (MPEG-4 AAC), then music may not be played back properly.

  • Page 101: Usb Memory Device

    Contents Connections Playback Settings Tips Appendix Playing back a Bluetooth device o Maximum number of playable files and folder The limits on the number of folders and files that can be displayed by This unit supports the following Bluetooth profile. this unit are as follows.
  • Page 102 Contents Connections Playback Settings Tips Appendix Playing back files stored on a PC and NAS This unit is compatible with MP3 ID3-Tag (Ver. 2) standard. This unit is compatible with WMA META tags. If the image size (pixels) of an album artwork exceeds 500 × 500 (WMA/MP3/WAV/FLAC) or 349 × 349 (MPEG-4 AAC), then music may not be played back properly.
  • Page 103 Contents Connections Playback Settings Tips Appendix Playing back Internet Radio o Playable broadcast station specifications Sampling frequency Bit rate Extension 32/44.1/48 kHz 48 – 192 kbps .wma 32/44.1/48 kHz 32 – 320 kbps .mp3 .aac/ MPEG-4 AAC 32/44.1/48 kHz 48 – 320 kbps .m4a Remote control Front panel...
  • Page 104 Contents Connections Playback Settings Tips Appendix Explanation of terms o Audio FLAC (Free Lossless Audio Codec) FLAC stands for Free lossless Audio Codec, and is a lossless free audio Apple Lossless Audio Codec file format. Lossless means that the audio is compressed without any loss This is a codec for lossless audio compression method developed by in quality.
  • Page 105 Contents Connections Playback Settings Tips Appendix THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND MPEG (Moving Picture Experts Group), MPEG-2, MPEG-4 CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED These are the names for digital compression format standards used for WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED the encoding of video and audio.

  • Page 106: Pairing

    Contents Connections Playback Settings Tips Appendix o Network WPA-PSK/WPA2-PSK (Pre-shared Key) This is a simple authentication system for mutual authentication when a AirPlay preset character string matches on the wireless LAN access point and AirPlay sends (plays) contents recorded in iTunes or on an iPhone/iPod client.
  • Page 107 Contents Connections Playback Settings Tips Appendix Trademark information The Bluetooth word mark and logos are registered trademarks owned ® by Bluetooth SIG, Inc. and any use of such marks by D&M Holdings Inc. Apple, AirPlay, iPad, iPad Air, iPad Pro and iPhone are trademarks of is under license.
  • Page 108 Contents Connections Playback Settings Tips Appendix Specifications o Audio section Analog output [DSD] [PCM] Channels: 2-channel 2-channel Playable frequency range: 2 Hz – 100 kHz 2 Hz – 96 kHz (sampling frequency: 192 kHz) 2 Hz – 20 kHz (sampling frequency: 44.1 kHz) Playable frequency response: 2 Hz –...
  • Page 109 Contents Connections Playback Settings Tips Appendix Digital output Optical : -15 – -21 dBm Digital input USB (Front): USB Type A (USB 2.0 High speed) Remote control Front panel Rear panel Index unit...

  • Page 110: Wireless Lan

    Contents Connections Playback Settings Tips Appendix o Wireless LAN section Network type (wireless LAN standard): Conforming to IEEE 802.11a/b/g/n (Wi-Fi ® compliant) Security: WEP 64 bit, WEP 128 bit WPA/WPA2-PSK (AES) WPA/WPA2-PSK (TKIP) Used frequency range: 2.4 GHz, 5 GHz z1 The Wi-Fi ®...
  • Page 111 Contents Connections Playback Settings Tips Appendix o General Operating temperature: +5 ℃ - +35 ℃ Power supply: AC120 V, 60 Hz Power consumption: 18 W Power consumption in standby mode: 0.3 W Power consumption in “Network Control” – “On” mode: For the purpose of improvement, the specifications and design are subject to change without notice.
  • Page 112 Contents Connections Playback Settings Tips Appendix o Dimensions (Unit : in. (mm)) 17 1/8 (434) 2 3/8 (60) 1 7/8 1 7/8 (45) (45) 13 5/8 (344) Weight : 8 lbs 10 oz (3.9 kg) Remote control Front panel Rear panel Index unit...

  • Page 113: Table Of Contents

    Contents Connections Playback Settings Tips Appendix Index Firmware update ..........70 Menu map ............60 Front panel ............. 12 AirPlay ............52 NAS ............33, 102 Amplifier ............21 HEOS Account ......... 44, 81 Network settings ..........74 Auto Standby ..........69 HEOS Favorites ..........
  • Page 114 Contents Connections Playback Settings Tips Appendix Rear panel ............14 USB memory device ........ 23, 36 Remote control unit ........16 Resetting network settings ......99 Wi-Fi settings ..........76 Wired LAN ..........24, 76 Sleep timer ............. 59 Wireless LAN ........... 25, 76 Spotify ............
  • Page 115 GPL/LGPL software that is used in the product. ntfs-3g_ntfsprogs 2011.4.12 Denon provides the source code based on the GPL and LPGL ntpclient 2007 licenses at the actual cost upon your request to our customer service u-boot 2015.01...
  • Page 116 Contents Connections Playback Settings Tips Appendix n LGPL n e2fsprogs-libs-1.40.8/lib/uuid Redistribution and use in source and binary forms, with or without Open Source Used Version modification, are permitted provided that the following conditions are ffmpeg 0.8.3 met: glibc 1. Redistributions of source code must retain the above copyright libmms 0.6.2 notice, and the entire permission notice in its entirety, including the...
  • Page 117 Contents Connections Playback Settings Tips Appendix n expat-2.0.1 n getopt Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd http://cvsweb.netbsd.org/bsdweb.cgi/src/lib/libc/stdlib/ and Clark Cooper Copyright (c) 1987, 1993, 1994 The Regents of the University of Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers. California.
  • Page 118 Contents Connections Playback Settings Tips Appendix n jQuery n libpcap-1.4.0 Copyright 2014 jQuery Foundation and other contributors License: BSD http://jquery.com/ Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are Permission is hereby granted, free of charge, to any person obtaining a met: copy of this software and associated documentation files (the...
  • Page 119 Contents Connections Playback Settings Tips Appendix n libtar-1.2.11 n mDNS 320.10.80 Copyright (c) 1998-2003 University of Illinois Board of Trustees The majority of the source code in the mDNSResponder project is licensed under the terms of the Apache License, Version 2.0, available from: Copyright (c) 1998-2003 Mark D.
  • Page 120 Contents Connections Playback Settings Tips Appendix n mongoose n openssl-1.0.0d https://github.com/cesanta/mongoose/ Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Copyright (c) 2004-2013 Sergey Lyubka Redistribution and use in source and binary forms, with or without Permission is hereby granted, free of charge, to any person obtaining a modification, are permitted provided that the following conditions are copy of this software and associated documentation files (the met:...
  • Page 121 Contents Connections Playback Settings Tips Appendix n portmap-6.0 THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT "AS IS" AND ANY EXPRESSED OR IMPLIED WARRANTIES, Copyright (c) 1990 The Regents of the University of California. INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES All rights reserved.
  • Page 122 Contents Connections Playback Settings Tips Appendix n pstdint.h-0.1.12 n rl78flash 2000.3.1 BSD License: License Copyright (c) 2005-2011 Paul Hsieh ======= All rights reserved. The MIT License (MIT) Redistribution and use in source and binary forms, with or without Copyright (c) 2012 Maxim Salov modification, are permitted provided that the following conditions Permission is hereby granted, free of charge, to any person obtaining a are met:...
  • Page 123 Contents Connections Playback Settings Tips Appendix n sqlite 2003.5.7 n strlcpy.c , v1.11 SQLite Copyright Copyright (c) 1998 Todd C. Miller <Todd.Miller@courtesan.com> SQLite is in the Permission to use, copy, modify, and distribute this software for any Public Domain purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all All of the code and documentation in SQLite has been dedicated to the copies.
  • Page 124 Contents Connections Playback Settings Tips Appendix n tinyxml 2002.4.3 n Tremor www.sourceforge.net/projects/tinyxml http://wiki.xiph.org/index.php/Tremor This software is provided 'as-is', without any express or implied Copyright (c) 2002, Xiph.org Foundation warranty. In no event will the authors be held liable for any damages Redistribution and use in source and binary forms, with or without arising from the use of this software.
  • Page 125 Contents Connections Playback Settings Tips Appendix n zlib http://www.zlib.net/ zlib.h -- interface of the 'zlib' general purpose compression library version 1.2.3, July 18th, 2005 Copyright (C) 1995-2004 Jean-loup Gailly and Mark Adler This software is provided 'as-is', without any express or implied warranty.
  • Page 126 3520 10639 00ADB Copyright © 2018 D&M Holdings Inc. All Rights Reserved.

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