North Star Ultra NSC30UD Installation, Operation, Maintenance & Repair Parts
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North Star Ultra NSC30UD Installation, Operation, Maintenance & Repair Parts

Standard flow valve automatic water conditioner
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Ultra
AUTOMATIC WATER CONDITIONER
Installation
IF YOU HAVE QUESTIONS WHEN INSTALLING, OPERATING AND MAINTAINING YOUR
Systems tested and certified by NSF International
against NSF/ANSI Standard 44
for hardness reduction and efficiency,
and certified to NSF/ANSI Standard 372
Systems tested and certified by the Water Quality
Association against CSA B483.1.
Designed, Engineered &
Assembled in the U.S.A.
NORTH STAR WATER CONDITIONING, 1890 Woodlane Drive, Woodbury, MN 55125
COMPUTERIZED DEMAND
Standard Flow Valve
MODELS NSC30UD & NST30UD
Operation
CONDITIONER, OR WHEN SETTING THE TIMER
CALL TOLL FREE:
IN CANADA CALL: 1 - - 800 - - 796 - - 6784
.
Maintenance
1 - - 800 - - 972 - - 0135
Repair Parts
Part No. 7332987 (Rev. H 3/27/15)

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  • Page 1 NSF/ANSI Standard 372 Systems tested and certified by the Water Quality Association against CSA B483.1. Designed, Engineered & Assembled in the U.S.A. NORTH STAR WATER CONDITIONING, 1890 Woodlane Drive, Woodbury, MN 55125 Part No. 7332987 (Rev. H 3/27/15)
  • Page 2 This warranty gives you specific legal rights and you may have other rights which vary from state to state. This water conditioner is manufactured by North Star Water Conditioning, 1890 Woodlane Drive, Woodbury, MN, 55125; customer information telephone no. 1--800--972--0135.

  • Page 3: Table Of Contents

    UNPACKING / INSPECTION The softener is shipped in one master carton. The for all damage and loss claims. The manufacturer is softener is completely assembled at the factory, ex- not responsible for damages in transit. cept as required at installation. Small parts, needed to install the softener, are on a Be sure to check the entire softener for any shipping skin packed cardboard piece.
  • Page 4 SPECIFICATIONS AND PERFORMANCE CLAIMS These models are efficiency rated. The efficiency rating is valid only at the minimum salt dose. These softeners have a demand initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended to minimize the amount of regenerant brine and water used in their operation. These softeners have a rated softener efficiency of not less than 3,350 grains of total hardness exchange per pound of salt (based on sodium chloride) and shall not deliver more salt than their listed rating or be operated at a sustained maximum service flow rate greater than their listed rating.

  • Page 5: Before Starting Installation

    BEFORE STARTING INSTALLATION " WHERE TO INSTALL THE SOFTENER Place the softener as close as possible to the Put the softener in a place water damage is least pressure tank (well system) or water meter (city likely to occur if a leak develops. The manufac- water).
  • Page 6 TYPICAL SOLDERED COPPER or CPVC INSTALLATIONS soft water CROSS - - OVER Use if water supply flows from the left. Include single or 3 - - valve bypass. hard water HARD SOFT WATER WATER FROM TO SOFTENER SOFTENER INLET hard water to OUTLET outside faucets 120V AC...

  • Page 7: Installation Steps

    INSTALLATION STEPS INSTALL BYPASS VALVE: FIGURE 1 clip (2) NOTE: be sure the turbine and support are firmly in plastic installation adaptors place, in the valve outlet. Blow into the valve port (install in softener valve or and observe the turbine for free rotation. bypass valve) turbine OUTLET...
  • Page 8 INSTALLATION STEPS, continued " If making a soldered copper installation, do all " Tie or wire the hose in drain fitting sweat soldering before connecting pipes to the place at the drain point. on valve softener fittings. Torch heat will damage plastic Water pressure will cause parts.
  • Page 9 Also see brinewell flow page 15. Maximum salt storage capacity is 200 lbs. drain For best results, North Star recommends MortonR hose System SaverR Pellets for use in this water soften- to floor drain...

  • Page 10: Programming The Ultra Demand Timer

    Ultra DEMAND PROGRAMMING THE TIMER RECHARGE button up button ESP button down button display DATA button " TIMER SETTINGS REQUIRED... upon installation, and after an extended power outage (see Program Memory, page 18). NOTES: D WHEN THE POWER SUPPLY IS PLUGGED INTO THE ELECTRICAL OUTLET (STEP 11, PAGE 9), 12:00PM (flashing), and PRESENT TIME show in the upper display area.

  • Page 11: Sanitizing Procedures

    Ultra DEMAND PROGRAMMING THE TIMER " SET WATER HARDNESS NUMBER ..........NOTE: If 25 (factory default) and HARDNESS do not show in the display, press the SET button until they do.

  • Page 12: Water And Water Conditioning

    WATER AND WATER CONDITIONING WATER Man’s very existence depends on water. It is one of Municipal water supplies come from surface reser- the basic commodities of life. Water is best as nature voirs, such as lakes and rivers, or from underground provides it, is a common misconception.

  • Page 13: How The Water Softener Works

    WATER AND WATER CONDITIONING, continued £ Colloidal and inorganically bound iron is of ferric It is corrosive to plumbing, plumbing fixtures, water or ferrous form that will not filter or exchange out of heaters, and other water using appliances. In can water.
  • Page 14 WATER FLOW THROUGH SOFTENER SOFT WATER SERVICE FILL hard water hard water soft water soft water salt storage salt storage tank (salt tank not shown) brine valve brine valve resin tank resin bed fill water BRINING / BRINE RINSE BACKWASH FAST RINSE hard water hard water...

  • Page 15: General Water Softener Maintenance

    WHEN TO ADD SALT: Check the salt level a few tenance problems. For best results, North Star rec- weeks after you install the softener and every week ommends MortonR System SaverR Pellets for use after that.
  • Page 16 GENERAL WATER SOFTENER MAINTENANCE, continued CLEANING THE NOZZLE AND VENTURI ASSEMBLY ......A clean nozzle and venturi is needed for the soft- ener to work right.

  • Page 17: Ultra Demand Timer Features, Settings, And Service

    Ultra DEMAND TIMER FEATURES, SETTINGS, AND SERVICE NOTE: SEE PAGE 10 TO SET THE TIMER TO THE CORRECT TIME OF DAY, AND WATER HARDNESS NUMBER. NORMAL OPERATION, TIMER DISPLAYS ........During normal operation, the (2:00AM or as you set it).
  • Page 18 Ultra DEMAND TIMER FEATURES, SETTINGS, AND SERVICE, continued RECHARGE NOW Press and hold in the RECHARGE button until RE- CHARGE NOW starts to flash in the time display area. The softener begins an immediate regenera- tion, and when over in about two hours, you will have a new supply of soft water.
  • Page 19 Ultra DEMAND TIMER FEATURES, SETTINGS, AND SERVICE, continued REGENERATION (START) TIME: At the 2:00AM 1. Beginning from the present regeneration start time, the softener begins regen- time display, press and hold in erations at that time, ending no later than 4:00AM. the SET button until 2:00 AM RECHARGE This is a good time in most households because wa-...
  • Page 20 Ultra DEMAND TIMER FEATURES, SETTINGS, AND SERVICE, continued setting: MODEL CODE, 12 OR 24 HOUR CLOCK, AND GALLONS OR LITERS MEASURE NOTE: The model code is factory set, for the model, at assembly and testing. The hour clock and water mea- sure have factory set default values.
  • Page 21 Ultra DEMAND TIMER FEATURES, SETTINGS, AND SERVICE, continued feature / service: AUTOMATIC ELECTRONIC DIAGNOSTICS ..... . . The timer computer has a self--diagnostic function The following chart shows the error codes that could for the electrical system (except input power and appear, and possible defects for each code.

  • Page 22: How To Send An Esp Transmission

    Ultra DEMAND TIMER FEATURES, SETTINGS, AND SERVICE, continued HOW TO SEND AN ESP TRANSMISSION To send an ESP transmission, you must first call Technical Support at 1--800--972--0135. Describe to them the problem you are experiencing. If it is determined that an ESP transmission is needed, they will provide you with the necessary instructions.
  • Page 23 Ultra DEMAND TIMER FEATURES, SETTINGS, AND SERVICE, continued service: TIMER / SOFTENER, SERVICE CHECKOUT PROCEDURE ....If you are not getting soft water, and an error code into? (2) Is there salt in the storage tank? (3) Is the is not displayed, use the procedures below to find plumbing bypass valve(s) directing water for soft...
  • Page 24 Ultra DEMAND TIMER FEATURES, SETTINGS, AND SERVICE, continued 2. Press the DATA button again. (B) This display segment ( ), in the following This diagnostic display, shows the table, indicates an open POSITION switch. The oth- RECHARGE total number of recharges (top) er indicates a closed switch.

  • Page 25: Water Flow Through Valve

    WATER FLOW THROUGH VALVE SERVICE CYCLE FILL CYCLE position switch valve cam venturi rotor & disc fill flow from Valve Inlet from Valve Inlet plug (hard water) (hard water) fill water top distributor top distributor (soft) To Valve Outlet resin tank (soft water) resin tank To Valve Outlet...

  • Page 26: Repair Parts

    REPAIR PARTS Valve Assembly (see pages 28 & 29)
  • Page 27 REPAIR PARTS PART PART DESCRIPTION DESCRIPTION 7192785 Salt Hole Cover, NSC model Shroud (includes Key No. 2), 7112971 NST model only 7180437 Brine Tank Cover, NST model 7026196 Base, NST model only 7178626 Rim, NSC model only Tank Neck Clamp Kit 7155115 Cover, Brinewell 7331177...
  • Page 28 VALVE REPAIR PARTS wear--strip seal cross--section view...
  • Page 29 VALVE REPAIR PARTS PART PART DESCRIPTION DESCRIPTION 7070412 Screw, #4- -24 x 1- -1/8” 7129716 Seal Kit (includes Key Nos. 74- -79) 7325702 Spacer, Motor Mount Seal, Nozzle & Venturi  7030713 Switch O- -ring, 3/8” x 9/16”  7074123 Screw, #10- -14 x 2”...
  • Page 30 NOTES...
  • Page 31 NOTES...
  • Page 32 CONDITIONER MODEL NUMBER SERIAL NUMBER CONDITIONER MODEL NUMBER SERIAL NUMBER DATE PURCHASED DATE PART FAILED DATE PURCHASED DATE PART FAILED North Star North Star 1890 Woodlane Drive 1890 Woodlane Drive Woodbury, MN 55125 Woodbury, MN 55125 PARTS RETURN TAG PARTS RETURN TAG CUSTOMER’S NAME...

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