Sony KD55X85J Help Manual page 372

Help Guide | The remote control does not operate.
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Help Guide
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The remote control does not operate.
The remote control does not
operate.
Check if the TV is working properly
Press the power button on the TV to determine if the problem is with
the remote control or not. For the location of the power button, refer to
the Reference Guide supplied with the TV.
If the TV is not working, try resetting it.
If a full reset (restart) of the TV is required
Check if the remote control is working
properly
Point the remote control at the remote control sensor located at the
front of the TV.
Keep the remote control sensor area clear from obstacles.
Fluorescent light can interfere with remote control operation; try turning
off any fluorescent light.
Check that the orientation of each battery matches the positive (+) and
negative (-) symbols in the battery compartment.
Battery power may be low. Remove the remote control cover and
replace the batteries with new ones.
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