The Screen Suddenly Changes To A Video You Do Not Recognize While Watching Tv; A Black Box Appears On The Screen - Sony KD55X85J Help Manual

Help Guide
Check the connection and position of the antenna and
peripheral devices
Check the antenna/cable connection.
Keep the antenna/cable away from other connecting cables.
When installing an optional device, leave some space between the device and the TV.
Make sure that the antenna is connected using a high quality 75-ohm coaxial cable.
Check the [Motion] setting
Press the
Sound] — [Picture] — [Motion] — [Motionflow] — [Off].
Change the current setting of [CineMotion] to [Off].
Press the
Sound] — [Picture] — [Motion] — [CineMotion].
Related topics
Ghosting or double images appear.
[100] Picture (quality)/screen | Picture (quality)/screen
The screen suddenly changes to a video you do
not recognize while watching TV.
In this case, the TV might be in demo mode. Try exiting demo mode.
Press the
[Retail mode settings]. Disable [Demo mode] and [Picture reset mode].
[101] Picture (quality)/screen | Picture (quality)/screen

A black box appears on the screen.

A text option is selected although no text is available. Check the [Captions] settings in
[Accessibility]. (Option name differs depending on your region/country.) You can select a different
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(Quick Settings) button on the remote control, and select [Settings] — [Display &
(Quick Settings) button on the remote control, and select [Settings] — [Display &
(Quick Settings) button on the remote control and select [Settings] — [System] —
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