Samsung SM-A215W User Manual
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Samsung SM-A215W User Manual

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USER MANUAL
SM-A215W
English (CA). 07/2020. Rev.1.0
www.samsung.com/ca

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Summary of Contents for Samsung SM-A215W

  • Page 1 USER MANUAL SM-A215W English (CA). 07/2020. Rev.1.0 www.samsung.com/ca...

  • Page 2: Table Of Contents

    SIM or USIM card (nano-SIM card) Game Launcher Memory card (microSD card) Bixby Home Turning the device on and off Sharing content Initial setup Samsung Global Goals Samsung account Google apps Transferring data from your previous device (Smart Switch) Understanding the screen Settings...
  • Page 3 129 Removing the battery 104 Face recognition 106 Fingerprint recognition Health and Safety 109 Privacy 110 Location 110 Accounts and backup 111 Samsung Cloud 112 Google 113 Advanced features 114 Motions and gestures 114 Dual Messenger 115 Digital Wellbeing and parental controls...

  • Page 4: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 5 Basics • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the brightness based on the surrounding environment.

  • Page 6: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 8 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...

  • Page 9: Device Layout And Functions

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause performance problems and malfunctions that are not covered by the warranty.
  • Page 10 Basics Device layout Speaker Microphone Proximity/Light sensor Front camera SIM card / Memory card tray Volume key Side key (Power) Touchscreen Multipurpose jack (USB Type-C) GPS antenna Flash Rear camera (Quadruple) Fingerprint recognition sensor NFC antenna Main antenna Earphone jack Speaker Microphone...
  • Page 11 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.
  • Page 12 Basics Hard keys Volume key Side key (Power) Function • Press and hold to turn the device on or off. • Press to turn on or lock the screen. Side key • Press twice or press and hold to launch the app or feature you set. •...

  • Page 13: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
  • Page 14 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

  • Page 15: Sim Or Usim Card (Nano-Sim Card)

    Insert the SIM or USIM card provided by the mobile telephone service provider. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 16 Basics Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.

  • Page 17: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 18 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 19: Turning The Device On And Off

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device care → Storage → Advanced → SD card → Format.

  • Page 20: Initial Setup

    Basics Forcing restart If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it. Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted.

  • Page 21: Samsung Account

    Follow the on-screen instructions to complete creating your account. Signing in to your Samsung account If you already have a Samsung account, sign in to your Samsung account. You can also sign in using your Google account. Launch the Settings app and tap Accounts and backup → Accounts → Add account →...

  • Page 22: Transferring Data From Your Previous Device (Smart Switch)

    Basics Removing your Samsung account When you remove your Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Accounts and backup → Accounts. Tap Samsung account → Personal info → → Sign out.
  • Page 23 Basics When the app selection pop-up window appears, tap Smart Switch → Receive data. In the previous device, tap Allow. If you do not have the app, download it from Galaxy Store or Play Store. Your device will recognize the previous device and a list of data you can transfer will appear.
  • Page 24 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.

  • Page 25: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 26 Basics Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen. Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen.
  • Page 27 Basics Hiding the navigation bar View files or use apps on a larger screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap More options and select an option you want.
  • Page 28 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear different depending on the region or service provider.
  • Page 29 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Finder Home screen Apps screen...
  • Page 30 Basics Launching Finder Search for content on the device quickly. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
  • Page 31 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home.
  • Page 32 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 33 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 34 Basics Icon Meaning New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
  • Page 35 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.

  • Page 36: Notification Panel

    Basics After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: • : Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap , the screen will automatically scroll down and more content will be captured.
  • Page 37 Basics You can use the following functions on the notification panel. Quick setting buttons Access the power options. Launch Settings. View the notification details and perform various actions. Access the notification settings. Clear all notifications. Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons.

  • Page 38: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions.
  • Page 39 Basics → Languages and types, select a language, and then To change the keyboard type, tap select the keyboard type you want. • If the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management → Language and input → On-screen keyboard, and then tap the Show Keyboard button switch to activate it.

  • Page 40: Apps And Features

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider.
  • Page 41 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Uninstall: Uninstall downloaded apps. • Disable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature. Enabling apps Launch the Settings app, tap Apps →...

  • Page 42: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call. Access additional options. Add the number to the contacts Search for a contact. list.
  • Page 43 Apps and features Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad.
  • Page 44 Apps and features Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, launch the Phone app and tap Recents to view missed calls. Blocking phone numbers Block calls from specific numbers added to your block list.
  • Page 45 Apps and features • Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears. • Mute: Turn off the microphone so that the other party cannot hear you. • Keypad / Hide: Open or close the keypad. •...

  • Page 46: Contacts

    Apps and features Adding a phone number to Contacts from the calls list Launch the Phone app and tap Recents. Tap a caller’s image and tap Add, or tap a phone number and tap Add to Contacts. Tap Create new contact to create a new contact, or tap Update existing contact to add the number to an existing contact.
  • Page 47 Apps and features Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Depending on the selected storage location, the types of information you can save may vary. Tap Save. Importing contacts Add contacts by importing them from other storages to your device. →...
  • Page 48 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 49 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. → Groups → Create group. Launch the Contacts app and tap Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap Done.

  • Page 50: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 51 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. •...
  • Page 52 Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.

  • Page 53: Internet

    Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
  • Page 54 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode → Turn on Secret mode. If you are using In the toolbar at the bottom of the screen, tap this feature for the first time, set whether to use a password for secret mode.

  • Page 55: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. •...
  • Page 56 Apps and features to take a photo. Camera settings Options for the current shooting mode Select a camera. Shooting modes Current mode Preview thumbnail Switch between the front and Take a photo. rear cameras. • The preview screen may vary depending on the shooting mode and which camera is being used.
  • Page 57 Apps and features Options for current shooting mode On the preview screen, use the following options. Options for the current shooting mode The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a photo.
  • Page 58 Apps and features Changing shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list...
  • Page 59 Apps and features Selecting a camera for shooting On the preview screen, select the camera you want and take a photo or record a video. This feature is only available in some shooting modes. • (Ultra wide): The Ultra wide camera lets you take wide-angle photos or record wide- angle videos.
  • Page 60 Apps and features Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. On the shooting modes list, tap PHOTO and tap to take a photo. Taking selfies You can take self-portraits with the front camera. On the shooting modes list, tap PHOTO.
  • Page 61 Apps and features Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. On the shooting modes list, tap VIDEO. to record a video. • To switch between the front and rear cameras while recording, swipe upwards or downwards on the preview screen or tap •...
  • Page 62 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap the preview screen where you want the focus area to lock and hold until the AF/AE lock frame appears on the screen, separates into AF lock and AE lock frames, then rejoins to the AF/AE lock frame.
  • Page 63 Apps and features Food mode Take photos of food with vibrant colours and blurred edges. On the shooting modes list, tap MORE → FOOD. Tap the screen and drag the frame over the area to highlight. The area outside the frame will be blurred. To resize the frame, drag a corner of the frame.
  • Page 64 Apps and features When Effect ready. appears on the preview screen, tap to take a photo. Background blur adjustment bar Macro mode Take photos of subjects at close range. On the shooting modes list, tap MORE → MACRO. Stickers mode Apply stickers to your photos.
  • Page 65 Apps and features Videos • Rear video size: Select a resolution for videos you want to take with the rear camera. Using a higher resolution will result in higher quality videos, but they will take up more memory. • Front video size: Select a resolution for videos you want to take with the front camera. Using a higher resolution will result in higher quality videos, but they will take up more memory.

  • Page 66: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Launch the Gallery app. • Videos: View the videos saved in your device. •...
  • Page 67 Apps and features Searching for images Launch the Gallery app and tap to view images sorted by category, such as types or locations. To search for images by entering keywords, tap the search field. Viewing images Launch the Gallery app and tap Pictures. Select an image.
  • Page 68 Apps and features Cropping images by enlarging an area Launch the Gallery app and tap Pictures. Select an image. Double-tap or spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file. Saved image thumbnail...
  • Page 69 Apps and features Tap Play video to play the video. Access additional options. Capture the current screen. Create an animated GIF. Switch to the pop-up video Change the player. screen ratio. Lock the Rotate the playback screen. screen. Skip to the next Rewind or video.
  • Page 70 Apps and features Moving photos and videos to albums Launch the Gallery app and tap Albums. Select an album and tap Add items. Tap Pictures, or tap Albums and select an album with the images or videos you want. Tick files and tap Done. Tap Move.
  • Page 71 Apps and features Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos. Launch the Gallery app, tap Stories, and then select a story.

  • Page 72: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in split screen view. You can also run multiple apps at the same time in pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
  • Page 73 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. On the lower window, swipe left or right to select another app to launch.
  • Page 74 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimize the window.

  • Page 75: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 76: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.

  • Page 77: My Files

    Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate it. →...
  • Page 78 Apps and features Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save. To open the keypad to enter an alarm time, tap the time input field. To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.

  • Page 79: Calculator

    Apps and features Timer Launch the Clock app and tap Timer. , set the duration and name, and then tap Add. To add a frequently used timer, tap Set the duration and tap Start. To open the keypad to enter the duration, tap the duration input field. Tap Dismiss when the timer goes off.

  • Page 80: Game Launcher

    Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Downloaded apps View your gameplay information.

  • Page 81: Bixby Home

    • To view more content, connect to a Wi-Fi or mobile network. • To fully use this feature, you must sign in to your Samsung account. Opening Bixby Home On the Home screen, swipe to the right.
  • Page 82 Customizing the Bixby Home settings On the Bixby Home screen, tap → Settings. • Samsung account: Sign in to your Samsung account. • Customization Service: Set to use Bixby’s interactive and customized services to enhance your experience.

  • Page 83: Sharing Content

    Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. Launch the Gallery app and select an image. and select a sharing method, such as message or email.
  • Page 84 Apps and features Quick Share Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings supported devices. This feature does not support sharing videos with TVs or SmartThings supported devices. To watch videos on TV, use the Smart View feature. Launch the Gallery app and select an image.

  • Page 85: Samsung Global Goals

    These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future.
  • Page 86 Apps and features Gmail Send or receive emails via the Google Mail service. Maps Find your location on the map, search the world map, and view location information for various places around you. YT Music Enjoy various music and videos provided by YouTube Music. You can also view the music collections stored on your device and play them.

  • Page 87: Introduction

    Settings Introduction Customize device settings. You can make your device more personalized by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

  • Page 88: Wi-Fi

    Settings • Data usage: Keep track of your data usage amount and customize the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can activate the data saver feature to prevent some apps running in the background from sending or receiving data.
  • Page 89 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap → Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, turn on its Wi-Fi Direct feature.

  • Page 90: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.

  • Page 91: Nfc And Payment

    Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
  • Page 92 Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for a mobile payment service.

  • Page 93: Data Saver

    Settings Sending data with the NFC feature Transfer data, such as images or contacts, with other devices by touching your device’s NFC antenna to the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it.

  • Page 94: Mobile Data Only Apps

    Settings Mobile data only apps Select apps to always use mobile data even when your device is connected to a Wi-Fi network. For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected.

  • Page 95: More Connection Settings

    On the connected device, use the device’s mobile data connection to access the Internet. Auto Hotspot You can share your device’s mobile data connection with other devices signed in to your Samsung account without entering a password. Tap the Auto Hotspot switch to activate it. More connection settings Customize settings to control other connection features.
  • Page 96 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.

  • Page 97: Sounds And Vibration

    Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...

  • Page 98: Notifications

    Settings Notifications Options Change the notification settings. On the Settings screen, tap Notifications. • Suggest actions and replies: Set the device to suggest actions and replies for notifications. • Show snooze option: Set whether to show the snooze option. • App icon badges: Change the settings for app icon badges. Refer to App icon badges more information.

  • Page 99: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Light / Dark: Activate or deactivate dark mode. • Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place.

  • Page 100: Dark Mode Settings

    Settings Dark mode settings Reduce eye strain by applying the dark theme when using the device at night or in a dark place. • The dark theme may not be applied in some apps. • You can quickly activate or deactivate dark mode on the notification panel. Open the notification panel, swipe downwards, and then tap (Dark mode).

  • Page 101: Screensaver

    Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. On the Settings screen, tap Display → Screensaver. Select an option. If you select Photo frame or Photos, a slideshow with selected images will start. If you select Photo table, selected images will appear as small cards and overlap.

  • Page 102: Lock Screen

    Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. • Screen lock type: Change the screen lock method. • Smart Lock: Set the device to unlock itself when trusted locations or devices are detected.

  • Page 103: Biometrics And Security

    • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • Security update: View the version of your device’s software and check for updates.

  • Page 104: Face Recognition

    Settings Face recognition You can set the device to unlock the screen by recognizing your face. • If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face.
  • Page 105 Settings Hold the device with the screen facing towards you and look at the screen. Position your face inside the frame on the screen. The camera will scan your face. If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.

  • Page 106: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 107 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The device may not recognize fingerprints that are affected by wrinkles or scars. • The device may not recognize fingerprints from small or thin fingers. •...
  • Page 108 Settings Place your finger on the fingerprint recognition sensor. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap Done. Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor.

  • Page 109: Privacy

    • Receive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. • Samsung account privacy: Manage personal data related to your Samsung account and change the settings for Customization Service. • Advanced: Configure advanced settings for privacy.

  • Page 110: Location

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.

  • Page 111: Samsung Cloud

    Settings Samsung Cloud Sync your device’s data with Samsung Cloud and view the data you have synced in each app. You can also back up your device’s data to Samsung Cloud and restore it later. To use Samsung Cloud, you must sign in to your Samsung account.

  • Page 112: Google

    Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone. • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Samsung Cloud → Restore data →...

  • Page 113: Advanced Features

    Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • Side key: Select an app or feature to launch using the Side key. •...

  • Page 114: Motions And Gestures

    Settings Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. • Double tap to wake: Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off. •...

  • Page 115: Digital Wellbeing And Parental Controls

    Settings Uninstalling a second app On the Settings screen, tap Advanced features → Dual Messenger. Tap the switch of the app you want to uninstall and tap Disable or Uninstall. All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted.

  • Page 116: Digital Wellbeing

    Settings Digital Wellbeing View the daily usage history of your device. You can also limit usage time or change the notification settings for each app. On the Settings screen, tap Digital Wellbeing and parental controls → Digital Wellbeing. The time the screen was on Number of notifications Number of unlocks Set goals.

  • Page 117: Device Care

    Settings Using focus mode You can activate focus mode to avoid distractions from your device and stay focused on what you want. While focus mode is on, you can only use default apps and the apps you allowed exceptions for. On the Settings screen, tap Digital Wellbeing and parental controls.

  • Page 118: Battery

    Settings Using the auto optimization feature You can set the device to perform auto optimization when your device is not in use. Tap → Advanced → Auto optimization and tap the switch to activate it. If you want to set the time to perform auto optimization, tap Time.

  • Page 119: Storage

    The available capacity may change when you update the device. • You can view the available capacity of the internal storage in the Specification section for your device on the Samsung website. Managing the storage To delete files or uninstall apps that you do not use any more, select a category. Then, tick items to select and tap Delete or Uninstall.

  • Page 120: Apps

    Settings Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. General management Customize your device’s system settings or reset the device. On the Settings screen, tap General management.

  • Page 121: Accessibility

    Settings To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, select the language you want and tap Apply.

  • Page 122: Software Update

    Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.

  • Page 123: About Phone

    Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • Status: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. • Legal information: View legal information related to the device, such as safety information and the open source licence.

  • Page 124: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 125 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 126 • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 127 • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview • The quality of your photos may vary, depending on the surroundings and the photography techniques you use.
  • Page 128 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

  • Page 129: Removing The Battery

    • Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and...
  • Page 130 • Use only a Samsung-approved battery and charger specifically designed for your device. An incompatible battery or charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.
  • Page 131 Health and Safety Do not carry your device in your back pockets or on your waist • The device may be damaged, explode, or result in a fire if too much pressure is applied to it. • You may be injured if you are bumped or fall. Do not drop or cause an impact to the charger or the device Handle and dispose of the device and charger with care •...
  • Page 132 Health and Safety When using the wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger The device may not charge properly or may overheat. Do not bite or suck the device or the battery •...
  • Page 133 If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion.
  • Page 134 Health and Safety • Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping through your address book takes attention away from your primary responsibility of driving safely. • Dial sensibly and assess the traffic. Place calls when you are not moving or before pulling into traffic.
  • Page 135 Health and Safety Do not store your device near magnetic fields • Your device may malfunction or the battery may discharge from exposure to magnetic fields. • Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields. Prolonged exposure of your skin to an overheated device may cause low temperature burn symptoms, such as red spots and pigmentation Do not use your device with the back cover removed...
  • Page 136 Do not use the device if the screen is cracked or broken • Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution •...
  • Page 137 • Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, take your device to a Samsung Service Centre. • Do not disassemble or puncture the battery, as this can cause explosion or fire.
  • Page 138 Protect your personal data and prevent leakage or misuse of sensitive information • While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data. • When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.
  • Page 139 Health and Safety Malware and viruses To protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damages or loss of data that may not be covered by the warranty service • Do not download unknown applications. •...
  • Page 140 Health and Safety Acknowledging Special Precautions and ISED (Innovation, Science and Economic Development Canada) Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers.
  • Page 141 Health and Safety to remember is that each device meets strict federal guidelines. Variations in SARs do not represent a variation in safety. All devices must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR values between different model devices do not mean variations in safety.
  • Page 142 THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.
  • Page 143 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

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