Troubleshooting; Initial Stage; Control Panel; Automatic Ice Making - Hitachi R-ZXC740KH Instruction Manual

TROUBLESHOOTING

Check the following points before asking repair. Contact your dealer or our customer center if the problem still exists after checking them.
When this happens
Not cooled well.
No ice is made.
The Control Panel does not
respond.
The Operation Section is
unlit.
Setting of the Operation
Section is changed without
any operation.
Ice cannot be made at all.
It takes a long time to make
ice.
Projection is generated on ice.
Stored ice becomes small.
Ice sticks together.
Small ice is made.
Connected ice is made.
There is white impurity in
ice.
Ice tray frame cannot be
drawn.
When you do not make ice
94
BB0055761M_R-ZXC740KH_A.indd 94
Check Item
Haven't 24 hours passed since the installation?
Haven't 24 hours passed since the installation?
Isn't lit in the Display Section?
If so, the Operation Section is locked.
Is Refrigerator Compartment Door open?
Isn't a water drop or dirt attached to the Control Panel?
Are you wearing gloves or applying a plaster?
Did you touch adjacent Control Panel wrongly?
Is「
」or「 」blinking?
− − − − −
Is any other user operating it by his/her smartphone?
Isn't " Off " lit in the Display Section?
Ice making is set to Stop Ice Making.
Isn't "Water" lit in the Display Section?
The water in the water supply tank is low.
Isn't the water in the water supply tank low?
Is the water supply container pushed firmly until it is beyond the
"Container set position" line?
Do you push the frame into the rear until the lever slides right?
Is anything other than ice stored in the ice case?
Is the ice case filled with ice over the limit line of stored ice amount?
Do you open the door frequently or store a large amount of food at a
time?
Isn't the surrounding temperature low?
Haven't you just changed the setting from " Off " to " On "?
Does any food or package caught in the door of the Freezer or Ice
Compartments prevent the door from closing completely?
Isn't the " Energy Saving " mode "ON"?
− − − − −
Have the ice cubes been sitting in the ice container for a long time?
Do you open the door frequently or store a large amount of food at a
time?
Hasn't a door of the Refrigerator Compartment or a drawer been
closed incompletely temporarily?
Isn't the water in the water supply tank low?
Do you push the frame into the rear until the lever slides right?
Isn't the Ice Tray damaged?
− − − − −
− − − − −
Did you use mineral water to make ice?
Is " Off " set?
− − − − −
Action and Reasons
Cooling may take more than 24 hours at installation. Place food at
appropriate intervals, refrain from opening and closing a door as
much as possible and wait. Cooling takes more time during summer
or in case of a lot of food being stored.
As the entire refrigerator is not cooled immediately after installation,
it takes more than 24 hours for the first ice to be made. Place food
at appropriate intervals, refrain from opening and closing a door as
much as possible and wait.
Cancel the lock of the Control Panel. Pg.84
Operate after closing it.
Wipe off dirt with a wet cloth and then wipe off moisture with a dry
cloth.
Touch directly with your finger.
Touch the target Control Panel only.
The unit software update process is in progress. During the unit
software update process, it is not accessible. Wait a while until the
completion of the update.
The Operation Section goes out about 40 seconds after the
completion of operation for energy savings. Pg.71
To turn it on, touch or open a door of the Refrigerator
Compartment.
One unit can be operated by five smartphones at maximum.
Set it to " On " or " Quick " mode. Pg.78, 79
Pour water into the water supply container. Pg.78, 79
If the water in the tank is low, ice may not be made.
Add water until water level reaches to the "Container-full line" of
the water supply container. Pg.78
Push it beyond the "Container set position" line.
Push the frame into the rear until the lever slides right.
Remove it from the Ice Case.
Level the ice. Pg.79
The inside is not cooled down enough.
Minimize the number of times of opening and closing the door until it cools
fully. Allow clearance as much as possible between each stored food.
Ice making takes more than four hours during winter. Refrain from
opening and closing a door as much as possible and wait.
Ice-making may take time immediately after changing the setting.
Refrain from opening and closing a door as much as possible and
wait.
Remove caught food, if any, and close the door securely.
Exit the " Energy Saving " mode.
Pg.87
It is frozen water collected in the ice tray groove.
It does not indicate any trouble.
If ice cubes are left unused, they will gradually grow smaller or stick
together. If you can separate the ice cubes by using the ice scoop,
this is not an issue.
Open/close the door quickly or reduce frequency of opening and
closing the door.
Close the door completely.
If the water in the tank is low, ice may not be made.
Add water until water level reaches to the "Container-full line" of
the water supply container. Pg.78
Push the frame into the rear until the lever slides right.
A damaged Ice Tray precludes the removal of ice cubes from the
Ice Tray, resulting in broken ice cubes or ice cubes sticking to each
other.
Contact your distributor for the replacement of the Ice Tray.
Water in the groove in the Ice Tray may be frozen and sticks to ice
cubes. It does not indicate any trouble.
It is because the fine air bubble in water is contained in ice.
Mineral contained in water may freeze and become white impurity
in ice. It may remain after thawing in water, but it is harmless.
The ice tray cannot be drawn when the auto ice maker is operating.
Set it to " Off ". When the " Off " indicator lamp is blinking, wait for 1
minute until " Off " is lit, and then draw the ice tray.
Set " Off ".
See "Stop Ice Making". Pg.79
Pg.78
Pg.91
Pg.91
Pg.91
19.8.7 4:58:08 PM