Canon PRO-10 Series Manual page 747

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U326
Paper Does Not Feed Properly/"No Paper" Error Occurs
Check 1: Make sure that paper is loaded.
Loading Paper
Check 2: Make sure of the following when you load paper.
In the rear tray:
When loading two or more sheets of paper, flip through the paper before loading.
When loading two or more sheets of paper, align the edges of the sheets before loading.
When loading two or more sheets of paper, make sure that the paper stack does not exceed the
paper load limit.
However, proper feeding of paper may not be possible at this maximum capacity depending on
the type of paper or environmental conditions (either very high or low temperature and humidity).
In such cases, reduce the sheets of paper you load at a time to less than half of the paper load
limit.
Always load the paper in portrait orientation, regardless of the printing orientation.
In the manual feed tray:
When you load the paper, load one sheet at a time. When you print continuously, set the next paper
after the last one is finished printing.
Check 3: Check to see if the paper you are printing on is not too thick
or curled.
Media Types You Cannot Use
Check 4: Make sure of the following when you load envelopes.
When printing on envelopes, refer to
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Check 5: Confirm that the media type and the paper size settings
correspond with the loaded paper.
Check 6: Make sure that there are not any foreign objects in the rear
tray or manual feed tray.
> Paper Does Not Feed Properly/"No Paper" Error Occurs
Loading Paper, and prepare the envelopes before printing.