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COMMON USAGE PROBLEMS
You can resolve most common usage problems easily by reviewing and following
the troubleshooting information below.
Problem
The humidor will not
operate.
The humidor is not
cold enough.
The light does not
work.
17
Possible Causes
The unit may be
plugged in using a
different voltage.
The circuit breaker
may be tripped or
there is a blown
fuse.
The external
environment may
require a higher
setting.
The door may be
opened too
frequently.
The door is not
closed completely.
The door seal does
not seal properly.
The humidor does
not have sufficient
clearance.
There may be a
problem with the
display board.
newair.com
Solution
Check if using the wrong
voltage.
Reset the circuit breaker
or check for a broken
fuse.
Lower the temperature of
the humidor.
Open the door less
frequently.
Make sure the door is
closed securely.
Replace the seal on the
door. Replacements can
be acquired from
the NewAir customer
support department.
Make sure there is at least
5 inches clearance
between the back of the
unit and any adjacent
walls.
Contact
the NewAir customer
support department.
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