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Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate
to your problem.
Table 3-2. Troubleshooting
Problem
The words "Out of
The system is set to a
Range" are shown on
display mode which is
the screen, and the
not supported by the
power indicator is
monitor.
The image quality is
The video signal cable
unacceptable.
is not connected with
the monitor or system
completely.
The color settings may
be incorrect.
The automatic image
setup function was not
performed.
The power indicator is
• The monitor's power
not lit and there is no
image.
• The power
• There is no power at
Screen is blank and
The monitor is in
power indicator is
Standby/Suspend mode.
amber.
Possible cause
If you are replacing an old
monitor, reconnect it and
adjust the display mode to
for your new monitor.
If using a Windows
system, restart the system
in safe mode, then select
a supported display mode
for your computer.
If these options do not
work, contact the Support
Center.
Be sure the signal cable
system and monitor.
Select another color
setting from the OSD
menu.
Perform automatic image
setup.
• Be sure the power cord
switch is not switched
is connected properly.
on.
• Be sure the outlet has
power.
cord is loose or
• Power on the monitor.
disconnected.
• Try using another power
cord.
the outlet.
• Try using another
electrical outlet.
• Press any key on the
keyboard or move
the mouse to restore
operation.
• Check the Power
Options settings on your
computer.
Suggested action
"Selecting a
supported display
mode" on page 2-7
"Connecting and
turning on your
monitor" on page 1-6
"Adjusting your
monitor image" on
page 2-3
"Adjusting your
monitor image" on
page 2-3
"Connecting and
turning on your
monitor" on page 1-6
"Understanding
power management"
on page 2-8
Reference
Chapter 3. 3-3
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