Lenovo ThinkVision E29w-20 User Manual

Lenovo ThinkVision E29w-20 User Manual

Machine types: 62ce
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ThinkVision E29w-20
User's Guide
Machine Types: 62CE

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Summary of Contents for Lenovo ThinkVision E29w-20

  • Page 1 ThinkVision E29w-20 User’s Guide Machine Types: 62CE...
  • Page 2 © Copyright Lenovo 2021. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 3: Table Of Contents

    Online technical support ....................................A-1 Telephone technical support..................................A-1 Appendix B. Notices............................B-1 Recycling information ....................................B-2 Collecting and recycling a disused Lenovo computer or monitor ......................B-2 Disposing of Lenovo computer components ............................B-2 Trademarks........................................B-3 Power cords and power adapters................................... B-3...
  • Page 4: Safety Information

    Safety Information General safety guidelines For tips to help you use your computer safely, go to: http://www.lenovo.com/safety Before installing this product, read the Safety Information. © Copyright Lenovo 2021...
  • Page 5: Safety And Maintenance Guidelines

    ■ Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating properly or has been dropped or damaged, contact your Lenovo authorized dealer, reseller, or service provider. ■ Adjust only those controls that are described in the operating instructions.
  • Page 6: Tco Certified

    TCO Certified and the verifiers are reviewed regularly. Want to know more? Read information about TCO Certified, full criteria documents, news and updates at tcocertified.com. On the website you’ll also find our Product Finder, which presents a complete, searchable listing of certified products. © Copyright Lenovo 2021...
  • Page 7 © Copyright Lenovo 2021...
  • Page 8: Chapter 1. Getting Started

    This User’s Guide provides detailed operation instructions for the user. For quick instruction overview, please see the Setup Poster for brief information. ThinkVision E29w-20 supports “Lenovo Display Control Center”- ThinkColour. Shipping contents The product package should include the following items: •...
  • Page 9: Notice For Use

    Notice for use To set up your monitor, please see the illustrations below. Note: Do not touch the screen of the monitor. The screen is made of glass and can be damaged by rough handling or excessive pressure. Carefully lay the monitor on a flat surface. Put the stand and base to the monitor.
  • Page 10: Swivel

    Swivel With the built-in base, you can tilt and rotate the monitor to get the best viewing angle. Height Adjustment To adjust the height, the user needs to press or lift the monitor. 177mm 177mm 1-3 Flat Panel Monitor User’s Guide...
  • Page 11: Monitor Controls

    Monitor controls The keypad controls on the panel frame are accesses to various functions. For information on how to utilize these keypad controls, please see “Adjusting your monitor image” on page 2-3. Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor (in the lower position).
  • Page 12: Setting Up Your Monitor

    3. Connect one end of the HDMI cable to the monitor HDMI connector and the other end to the computer. HDMI Note: Lenovo recommends that customers who require to use the HDMI input on their monitors purchase the “Lenovo HDMI to HDMI Cable OB47070” website: www.lenovo.com/support/monitoraccessories.
  • Page 13 Connect one end of the DP cable to the DP input port of the monitor and the other end of the DP cable to the computer. Note: Lenovo recommends users who need to use the DP cable on their monitors to purchase the “Lenovo DisplayPort to DisplayPort cable 0A36537” website: www.lenovo.com/support/monitoraccessories.
  • Page 14 6. Plug the power cord into the monitor, and then plug the monitor power cord and computer cord into a grounded power outlet. Note: A certified power supply cord has to be used with this equipment. The relevant national (regional) installation and/or equipment regulations shall be considered. The certified power cord used should not be lighter than the ordinary PVC flexible cord specified by IEC 60227 (marking H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G 0.75mm2).
  • Page 15: Registering Your Option

    Thank you for purchasing this Lenovo™ product. Please take a few moments to register your Product and provide us with information that will help Lenovo to better serve you in the future. Your feedback is valuable to us in developing products and services, as well as in developing better ways to communicate with you.
  • Page 16: Chapter 2. Adjusting And Using The Monitor

    In addition, use healthy work habits to maximize your performance and comfort while using your computer. For more detailed information on any of these topics, visit the Healthy Computing Website at: http://www.lenovo.com/healthycomputing/. Arranging your work area Use a work surface of appropriate height and sufficient working area to allow you to work in comfort.
  • Page 17: Quick Tips For Healthy Work Habits

    Accessibility information Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability. Some of these technologies are already provided in your operating system; others can be purchased through vendors or accessed at: https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php...
  • Page 18: Adjusting Your Monitor Image

    Adjusting your monitor image This section describes the control features to adjust your monitor images. Using direct access controls Direct access controls can be used when the On-Screen Display (OSD) is not displayed. Icon Name Description Switches the video input source. Input Source Shift back to previous level when in OSD mode.
  • Page 19: Using On-Screen Display (Osd) Controls

    Using On-Screen Display (OSD) controls To adjust the settings, the user controls can be viewed through the OSD. To use the controls: 1. Press to open the main OSD menu. 2. Use to move among the icons. Select an icon and press to access the selected function.
  • Page 20 Table 2-1. OSD functions OSD Icon on Main Controls and Submenu Description Menu Adjustments Brightness Adjusts overall brightness Contrast Adjusts difference between light and dark areas Screen Controls Volume To adjust the volume of speaker output. • Off Mute • On This monitor can accept video signals through two different connectors.
  • Page 21 Table 2-1. OSD functions OSD Icon on Main Controls and Submenu Description Menu Adjustments • Off Button Repeat Rate • Default • Slow Select DP1.1 or 1.2 Options DP Select • DP1.1 • DP1.2 Changes languages of menu. Language Note: The selected language only affects the language of the OSD. It has no effect on any software running on the computer.
  • Page 22: Selecting A Supported Display Mode

    Selecting a supported display mode The display mode of the monitor uses is controlled by the computer. Therefore, refer to your computer documentation on how to change display modes. The image size, position and shape might be changed when the display mode changes. This is normal and the image can be re-adjusted using automatic image setup and the image controls.
  • Page 23: Understanding Power Management

    Understanding power management Power management is invoked when the computer recognizes that you have not used your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.
  • Page 24: Caring For Your Monitor

    Caring for your monitor Be sure to turn off the power before you perform any maintenance on the monitor. Do not: • Apply water or liquid directly to your monitor. • Use solvents or abrasives. • Use flammable cleaning materials to clean your monitor or any other electrical equipment. •...
  • Page 25: Chapter 3. Reference Information

    Chapter 3. Reference Information This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information. Monitor specifications Table 3-1. 62CE-GAR3-WW model monitor specifications Depth 220 mm (8.66 inches) Size Height 508.11~458.8 mm (20.0~18.06 inches) Width 688.37 mm (27.1 inches) Tilt...
  • Page 26 Table 3-1. 62CE-GAR3-WW model monitor specifications Communications VESA DDC Horizontal frequency 15 kHz - 110 kHz Supported Display Modes Vertical frequency 48 Hz - 90 Hz Native Resolution 2560 × 1080 @ 90 Hz Operating 0° to 40°C (32° to 104°F) Temperature Storage -20°...
  • Page 27: Troubleshooting

    Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table 3-2. Troubleshooting Problem...
  • Page 28 Table 3-2. Troubleshooting Problem Possible cause Suggested action Reference The power indicator The video signal cable Be sure the video cable “Connecting and is amber, but there is is loose or disconnected is connected with the turning on your no image. from the system or system properly.
  • Page 29: Manually Installing The Monitor Driver

    Color Matching Profiles. Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 2560 × 1080 at a refresh rate of 60 Hz, or 1920 × 1080 at a refresh rate of 60 Hz.
  • Page 30: Installing The Monitor Driver In Windows 10

    Color Matching Profiles. Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 2560 × 1080 at a refresh rate of 60 Hz, or 1920 × 1080 at a refresh rate of 60 Hz.
  • Page 31: Service Information

    Scratches or punctures on monitor screens. Service parts The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to support the customer warranty. Parts are for service use only. The table below shows information for model 62CE-GAR3-WW.
  • Page 32: Appendix A. Service And Support

    Product replacement assistance or exchange of defective components also is available during the warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. A Lenovo technical support representative can help you determine the best alternative.
  • Page 33 Country or Region Telephone Number 0800-10-0189 Bolivia (Spanish) Calls made from within the Sao Paulo region: 11-3889-8986 Brazil Calls made from outside the Sao Paulo region: 0800-701-4815 (Portuguese) Dial 800-1111 Brunei Darussalam (English) 1-800-565-3344 Canada (English, French) Chile 800-361-213 (Spanish) Technical Support Line: 400-100-6000 China (Mandarin)
  • Page 34 Country or Region Telephone Number Warranty service and support: 0800-500-4618 (toll-free) Germany (German) Lenovo Business Partner Greece (Greek) Dial 999-9190, wait for operator, and request to reach 877-404-9661 Guatemala (Spanish) Dial 800-0123 Honduras (Spanish) +36-13-825-716 Hungary (English, Hungarian) Primary: 1800-419-4666 (Tata)
  • Page 35 (Dutch) 0508-770-506 New Zealand (English) 001-800-220-2282 Nicaragua (Spanish) 8152-1550 Norway (Norwegian) Lenovo Customer Support Center: 001-866-434 (toll-free) Panama (Spanish) 0-800-50-866 OPCION 2 Peru (Spanish) 1-800-8908-6454 (GLOBE subscribers) Philippines 1-800-1441-0719 (PLDT subscribers) (Tagalog, English) Laptops and tablets branded with logo Think: 48-22-273-9777...
  • Page 36 Country or Region Telephone Number 444-04-26 Turkey (Turkish) Standard warranty support: 03705-500-900 (local toll calls) United Kingdom Standard warranty support: 08705-500-900 (English) 1-800-426-7378 (English) 000-411-005-6649 Uruguay (Spanish) 0-800-100-2011 Venezuela (Spanish) 120-11072 (Toll Free) Vietnam 84-8-4458-1042 (Standard Charges Apply) (Vietnamese, English) Appendix A Service and Support A-5...
  • Page 37: Appendix B. Notices

    Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
  • Page 38: Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 39: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCenter ThinkPad ThinkVision Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others.

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