Stormshield SN150 Manual
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Stormshield SN150 Manual

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TECHNICAL NOTE
STORMSHIELD NETWORK SECURITY
SECURE RETURN OPTION
Product concerned: SNS 3.11 and higher versions, SNS 4.1 and higher versions
Document last update: October 10, 2020
Reference: sns-en-secure_return_option_technical_note

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Summary of Contents for Stormshield SN150

  • Page 1 TECHNICAL NOTE STORMSHIELD NETWORK SECURITY SECURE RETURN OPTION Product concerned: SNS 3.11 and higher versions, SNS 4.1 and higher versions Document last update: October 10, 2020 Reference: sns-en-secure_return_option_technical_note...

  • Page 2: Table Of Contents

    SNS - TECHNICAL NOTE SECURE RETURN OPTION Table of contents Introduction Environment Warning Recycling Required tools SN150 Dismantling Assembling SN200 and SN300 Dismantling Assembling SN160(W), SN210(W) and SN310 Dismantling Assembling SN500 and SN700 Dismantling Assembling SN510, SN710 and SN910 Dismantling...
  • Page 3 SNS - TECHNICAL NOTE SECURE RETURN OPTION SNi40 Dismantling Assembling Page 3/28 sns-en-secure_return_option_technical_note - 10/10/2020...

  • Page 4: Introduction

    As part of the SECURE RETURN option, under certain conditions, Stormshield allows users to remove and keep the data storage medium for confidentiality reasons. This document sets out the phases associated with this operation for products in the Stormshield Network range.

  • Page 5: Environment

    SNS - TECHNICAL NOTE SECURE RETURN OPTION Environment Warning The operations described in this document must only be performed by operators who have been trained in the maintenance of products containing electronic cards, and having been duly instructed by the user to do so. Before performing any intervention, the operator must ensure in particular that: The product is physically disconnected from the mains power supply, All precautions have been taken to guarantee an ESD-safe (ElectroStatic Discharge)

  • Page 6: Sn150

    SNS - TECHNICAL NOTE SECURE RETURN OPTION SN150 Data is stored in Flash memory on this product, in micro SD card format, installed on the motherboard. Dismantling 1. Using the Phillips screwdriver, unscrew the 3 black countersunk screws. This operation will tear the warranty sticker.

  • Page 7: Sn200 And Sn300

    SNS - TECHNICAL NOTE SECURE RETURN OPTION SN200 and SN300 On these products, data is stored on an internal Flash module. Dismantling 1. Unscrew the 4 black countersunk screws with a Philips screwdriver. 2. Open the appliance. This operation will tear the warranty sticker. 3.

  • Page 8: Sn160(W), Sn210(W) And Sn310

    SNS - TECHNICAL NOTE SECURE RETURN OPTION SN160(W), SN210(W) and SN310 On these products, data is stored on an internal Flash module. Dismantling 1. Unscrew the 4 black countersunk screws (3 for the SN160) with a Philips screwdriver. One of these screws covers the warranty sticker. 2.

  • Page 9: Sn500 And Sn700

    SNS - TECHNICAL NOTE SECURE RETURN OPTION SN500 and SN700 On these products, data is stored on an internal hard disk. Dismantling 1. Using the Phillips screwdriver, unscrew the 2 black countersunk screws located at the back of the cover. 2.

  • Page 10: Sn510, Sn710 And Sn910

    SNS - TECHNICAL NOTE SECURE RETURN OPTION SN510, SN710 and SN910 On these products, data is stored on an internal hard disk. Dismantling 1. Using a Philips screwdriver: Unscrew the 2 black countersunk screws located at the back of the cover. Unscrew the 10 black countersunk screws that hold down the lateral fastening brackets.

  • Page 11: Assembling

    SNS - TECHNICAL NOTE SECURE RETURN OPTION Assembling 1. Put the support back on its 4 spacers, with the vibration absorbers in place. 2. Fasten the support with the 4 screws, by using one of them to fasten the free ring terminal of the cable connecting the support + hard disk setup to the chassis.

  • Page 12: Sn900

    SNS - TECHNICAL NOTE SECURE RETURN OPTION SN900 On this product, data is stored on an internal hard disk. Dismantling 1. Using the Phillips screwdriver, unscrew the 2 black countersunk screws located at the back of the cover. 2. Remove the cover by sliding it backwards. This operation will tear the warranty sticker.

  • Page 13: Assembling

    SNS - TECHNICAL NOTE SECURE RETURN OPTION Assembling 1. Put the support back on its 4 spacers, with the vibration absorbers in place. 2. Fasten the support with the 4 screws, by using one of them to fasten the free ring terminal of the cable connecting the support + hard disk setup to the chassis.

  • Page 14: Sn2000 And Sn3000

    SNS - TECHNICAL NOTE SECURE RETURN OPTION SN2000 and SN3000 On these products, data is stored on one or two SSDs accessible from the front panel. Each SSD can be easily extracted: to unlock its tray, press on the gray button while pushing it laterally towards the left.

  • Page 15: Assembling

    SNS - TECHNICAL NOTE SECURE RETURN OPTION 5. To extract the flash module, pull it gently and perpendicular to the motherboard.  REMARKS This operation does not require the crossbar to be dismantled. Assembling 1. Ensure that the screw of the Flash module remains outside the chassis. 2.

  • Page 16: Sn2100 And Sn3100

    SNS - TECHNICAL NOTE SECURE RETURN OPTION SN2100 and SN3100 On these products, data is stored on one or two SSDs accessible from the front panel. Each SSD can be easily extracted: to unlock its tray, press on the gray button while pushing it laterally towards the left.

  • Page 17: Assembling

    SNS - TECHNICAL NOTE SECURE RETURN OPTION 5. If your SN3100 is equipped with a TPM (Trusted Platform Module), extract it by pulling it gently and perpendicular to the motherboard: Assembling 1. Put the cover back on. 2. Push it forward. 3.

  • Page 18: Sn6000

    SNS - TECHNICAL NOTE SECURE RETURN OPTION SN6000 On this product, data is stored on 2 SSDs accessible from the rear panel. Each SSD can be easily extracted: to unlock its tray, press on the lever while pushing it laterally towards the right.

  • Page 19: Assembling

    SNS - TECHNICAL NOTE SECURE RETURN OPTION 6. The SSD is mounted on a metal plate, fastened by 4 countersunk screws: remove these 4 screws. 7. Lightly lift the back of the metal plate, and pressing against the front part of the SSD, extract the whole setup by pushing towards the back of the chassis.

  • Page 20: Sn6100

    SNS - TECHNICAL NOTE SECURE RETURN OPTION SN6100 On this product, data is stored on 2 SSDs accessible from the front panel. Each SSD can be easily extracted: to unlock its tray, press on the lever while pushing it laterally towards the right.

  • Page 21: Assembling

    SNS - TECHNICAL NOTE SECURE RETURN OPTION 5. Extract the flash module: 6. Screw the fastening screw of the flash module back in its spacer. Assembling 1. Put the cover back on. 2. Push it forward. 3. Close the chassis back up using the 2 turnscrews. Page 21/28 sns-en-secure_return_option_technical_note - 10/10/2020...

  • Page 22: Sni20

    SNS - TECHNICAL NOTE SECURE RETURN OPTION SNi20 Dismantling 1. Remove the warranty sticker: 2. Unscrew the 2 black screws that hold the DIN rail bracket in place: 3. Remove the bracket. 4. Unscrew the 14 black screws found on the appliance. 5.
  • Page 23 SNS - TECHNICAL NOTE SECURE RETURN OPTION 6. Unplug the SATADOM: 7. Unscrew the 5 silver fastening screws from the metal plate. 8. Take off the metal plate: 9. Unscrew the 5 gold-colored spacers with a 5mm hex socket: Page 23/28 sns-en-secure_return_option_technical_note - 10/10/2020...

  • Page 24: Assembling

    SNS - TECHNICAL NOTE SECURE RETURN OPTION 10. Remove the motherboard by pulling gently and vertically. 11. Unscrew the 2 silver screws and the 5 gold-colored spacers with a 5mm hex socket: 12. Remove the second part of the motherboard by pulling gently and vertically. 13.
  • Page 25 SNS - TECHNICAL NOTE SECURE RETURN OPTION SNi40 Dismantling 1. Remove the warranty sticker. 2. Unscrew the 4 silver screws that hold the DIN rail bracket in place. 3. Remove the bracket: Page 25/28 sns-en-secure_return_option_technical_note - 10/10/2020...
  • Page 26 SNS - TECHNICAL NOTE SECURE RETURN OPTION 4. Unscrew the 5 black screws found on the appliance: 5. Rotate the upper section: Page 26/28 sns-en-secure_return_option_technical_note - 10/10/2020...
  • Page 27 SNS - TECHNICAL NOTE SECURE RETURN OPTION 6. Unplug the hard disk connector: 7. Unscrew the fastening screws from the hard disk support: 8. Unscrew the fastening screws from the hard disk: 9. Remove the hard disk. Assembling Re-assemble the product by following the same steps to dismantle it, in reverse order. Page 27/28 sns-en-secure_return_option_technical_note - 10/10/2020...
  • Page 28 All images in this document are for representational purposes only, actual products may differ. Copyright © Stormshield 2020. All rights reserved. All other company and product names contained in this document are trademarks or registered trademarks of their respective companies.

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