General Warranty Policy - HAKO Rotobic Rocket Vac Instruction Manual And Parts Manual

Hako Australia Pty Ltd ACN 002 858 059 ("Hako") warrants to the original purchaser that the equipment specified in
this manual ("Equipment") is free from defects in workmanship and materials under normal use for a period of 12
months.
Under this warranty, after examination discloses it to have been defective, Hako will repair or replace at its factory
or authorised dealer service outlet, parts of the Equipment that fail under normal use and service, when operated
and maintained in accordance with the applicable operation and instruction manuals.
All warranty claims must be submitted via the Hako-authorised dealer or service agent the item was purchased.
The purchaser is responsible to return the defective goods at their expense, to the Hako-authorised dealer or service
agent the item was purchased from.
This warranty does not apply to components replaced due to recommended service schedules, normal wear and tear
or to items whose life is dependent on their use and care.
Use of replacement parts not manufactured or supplied by Hako will void all warranties expressed or implied and
may give rise to a potential health hazard. All parts replaced under this warranty become the sole property of Hako
or its original manufacturer, whichever the case may be.
This warranty is applicable only to the original purchaser. Hako is not responsible for costs or repairs performed by
persons other than those specifically authorised by Hako. This warranty does not apply to damage from
transportation, alterations by unauthorised persons, misuse or abuse of the equipment, use of non-compatible
chemicals or parts, or damage to property, or loss of income due to malfunction of the Equipment. If a difficulty
develops with this Equipment you should contact the dealer from whom it was originally purchased.
The warranty coverage period on Equipment will commence 1 year after the date of shipment from Hako to its
dealer or authorised agent unless the Equipment is sold before this time. This sale date would then be the beginning
date of the warranty coverage.
The following statements only apply to a consumer sale of goods or services as defined in the Australian Consumer
Law. In this statement, 'Our' means 'Hako' and 'you' means 'original purchaser':
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
To the extent permitted by law, all other warranties whether implied or otherwise, not set out in these warranty
terms and conditions are excluded and Hako is not liable in contract, tort (including, without limitation, negligence or
breach of statutory duty) or otherwise to compensate you for:
· any increased costs or expenses;
· any loss of profit, revenue, business, contracts or anticipated savings;
· any loss or expense resulting from a claim by a third party; or
· any special, indirect or consequential loss or damage of any nature whatsoever caused by Hako's failure in
complying with its obligations.
The benefits given to you in this warranty are in addition to other rights and remedies under a law in relation to the
Equipment or services to which this warranty applies.
Rocket Vac Manual # 13806193 - Rev:1/140415

General Warranty Policy

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