Faq (Frequently Asked Questions) - TP-Link TL-PA7017P User Manual

FAQ (Frequently Asked Questions)

Q1 How do I reset my powerline adapter?
With the powerline adapter plugged into the wall socket, press and hold its Pair button
for more than 6 seconds until the Power LED
on.
Q2 What should I do if the Powerline LED
• Try another wall socket and make sure all powerline devices are on the same electrical
circuit.
• Try to set up a powerline network by pairing. Refer to
by Pairing for instructions.
• Try to reset each powerline adapter to its factory default settings
• If the problem persists, contact our Technical Support.
Q3 What should I do if there is no internet connection in my powerline
network?
• Make sure all powerline devices are on the same electrical circuit.
• Make sure the Powerline LEDs
not, pair all powerline devices according to
• Make sure all devices are correctly and securely connected.
• Verify that you have an internet connection by connecting your computer directly to
the modem or the router.
Q4 What should I do if a successfully-paired powerline device does not
reconnect after it is relocated?
• Try another socket on the same electrical circuit.
• Try to pair the device again, and make sure the Powerline LED
• Check for possible interference due to a washing machine, air conditioner or other
household appliance that may be too close to one of the powerline devices. Plug the
appliance into the integrated electrical socket to remove the electrical noise if your
powerline device has an integrated electrical socket.
goes off momentarily and comes back
is off?
Secure Your Powerline Network
are lit on all of your powerline devices. If they are
Secure Your Powerline Network by Pairing.
is on.
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