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Section 10 - Warranty & Support Information
1-3 Year Limited Warranty
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
The limited warranty is the only one that applies to this unit, and it sets forth all the responsibilites of
Enerdrive. There is no other warranty, other than described herein. Any implied warranty of merchantability of
fitness for a particular purpose on this unit is limited in duration to the duration of this warranty.
Enerdrive Pty Ltd warrants it B-TEC Lithium Battery (hereafter referred to as "Battery") to be free of defects
in material and workmanship for the following Applicable Warranty Period:
2 years for; commerical & industrial applications in cycling and non-cycling applications
3 years for; pleasure marine and automotive applications in cycling and non-cycling applications.
An additional 24 months Pro-Rata support service is included in the battery for pleasure, marine and
automotive applications. The pro-rated price is calculated as a percentage of the current suggested
retail price. Pro-Rata Support Service applicable to original end user only.
The battery is warranted, to the original purchaser only, to be free of defects in materials and workmanship
for the stated warranty period above from the date of purchase without additional charge. The warranty
does not extend to subsequent purchasers or users other than OEM applications.
Enerdrive does not warrant the battery for use in any residential system sold with the intent or purpose of a
"Tariff Adjustment Program" of any type.
Return and/or Repair Policy
If you are experiencing any problems with your unit, please contact our customer service department
at support@enerdrive.com.au or Phone 1300 851 535 before returning product to retail store. After
speaking to a customer service representative, if products are deemed non-working or malfunctioning,
the product may be returned to the purchasing store within 30 days of original purchase. Any defective
unit that is returned to Enerdrive within 30 days of the date of purchase will be replaced free of charge.
If such a unit is returned more than 30 days but less than the states warranty period, Enerdrive will
repair the unit or, at its option, replace it, free of charge. If the unit is repaired, new or reconditioned
replacement parts may be used, at manufacturer's option. A unit may be replaced with a new or
reconditioned unit of the same or comparable design. The repaired or replaced unit will then be
warranted under these terms for the remainder of the warranty period. The customer is responsible
for the shipping charges on all returned items back to Enerdrive.
Page 16
Enerdrive B-TEC G2 Manual (Rev. 2.1)
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