abc SG2 Operation And Maintenance Manual page 8

Expressed Warranty
abc Window Cleaning Supply warrants new water
purification systems against manufacturing defects under
normal use to the original purchaser.
abc Window Cleaning warrants new equipment for one
year from the original purchase date to be free from
manufacture defect. Any parts sent out for warranty are
warranted from the original purchase date of the machine.
The customer must first contact abc Window Cleaning
to notify them of the problem. abc may require the
merchandise to be shipped back to them at the
customer's expense to evaluate the warranty claim. It is
the responsibility of the customer to package the product
properly so that it arrives for evaluation undamaged. If
the equipment is found to be a manufacture defect abc
Window Cleaning will reimburse shipping expense and
parts will be sent out at no charge including standard
ground shipping. Rush shipping will be the sole
responsibility of the customer.
Wear items exempt from warranty include filters and
membranes.
This warranty does not apply to misuse or abuse causing
failure of the system. The customer must contact abc
Window Cleaning before attempting any repairs or
modification to the system. Failure to do so will void your
warranty.
abc Window Cleaning holds no responsibility for loss
of labor, time or any costs associated with using the
equipment. abc Window Cleaning holds the sole discretion
of whether a claim falls under warranty.
8 - SG2 Pure Water System Operation and Maintenance Manual
Returns
If for any reason the customer wishes to return the
system they may do so at anytime within 30 days of the
original purchase date.
The customer must first contact abc Window Cleaning
Supply to notify them of their intent to return the
merchandise.
The customer is responsible for the return of all
merchandise and insuring that the product is properly
packaged to arrive in new resellable condition. The
customer is responsible for all costs associated with
returning damaged merchandise to new resellable
condition.
The customer is also responsible for a 20% restocking
fee, in addition to any costs associated with shipping
and repairing the merchandise to new resellable
condition. abc Window Cleaning Supply will issue a
refund to the credit card on file once all repairs are
completed.
www.abcWindowSupply.com
12371 Mead Way, Littleton, CO 80125
1.800.989.4003 // ©abc Window Cleaning Supply, Inc.