Computer Support Information - Sony PCG-GRX690P VAIO User Manual

Computer Support Information

If you have questions about your computer or the preinstalled programs, refer to the following sources for answers in the
sequence listed below.
1 VAIO Computer User Guide
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The online VAIO Computer User Guide and the printed VAIO
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your computer capabilities and solve common problems.
2 Program Guides and Online Help Files
The preinstalled programs on your computer may come with an online guide. These guides are stored on the hard disk as
online Help files. You can find the Help files from the Help menu under the specific program. Some programs may come with
a printed guide.
3 Operating System Online Support
Your computer comes preinstalled with a Microsoft
Microsoft customer support at: http://support.microsoft.com/directory/.
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4 VAIO Support Agent
You can find VAIO Support Agent by clicking Start and selecting Help and Support. Using advanced diagnostic technology,
Sony's VAIO Support Agent runs scheduled protections of your programs, network settings, and other important program
settings. When your program is protected, you can use VAIO Support Agent to repair program problems by restoring the
program to any of the previously protected states.
5 Sony Computing Support
This service provides instant access to information on commonly encountered problems. Type a description of the problem
and the Knowledge Database searches for the corresponding solutions online. You can visit Sony Computing Support at:
http://www.sony.com/pcsupport.
Computer Quick Start provide information on how to maximize
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Windows operating system. For operating system support, you can visit
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