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ENGLISH About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
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Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information. About this user guide...
Table of contents Guidelines for safe and efficient use Touch screen Home screen Screen lock Memory card encryption Custom-designed Taking screenshots Features Entering text Multi-tasking feature Do not disturb quick share Gallery features Google Assistant Useful Apps Installing and uninstalling apps App trash Basic Functions App Shortcuts...
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Tasks Music Calculator Audio Recorder Appendix E-mail LG Language Settings FM Radio LG Bridge File Manager Phone software update Smart Doctor Anti-Theft Guide LG Mobile Switch Open Source Software Notice Downloads Information SmartWorld Trademarks RemoteCall Service DECLARATION OF Cell Broadcast...
ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.
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Product care and maintenance • Use only in-box accessories which are authorised by LG. LG does not guarantee any damage or failure which is caused by third party accessories. • Some contents and illustrations may differ from your device without prior notice.
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• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display due to abuse or misuse is not covered under the warranty. • Your device is an electronic device that generates heat during normal operation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns.
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Road safety Check the laws and regulations on the use of devices in the area when you drive. • Do not use a hand-held device while driving. • Give full attention to driving. • Pull off the road and park before making or answering a call if driving conditions so require.
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Glass Parts Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider Blasting area Do not use the device where blasting is in progress.
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Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. • If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance. •...
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Driver Safety Tips Your mobile telephone gives you the powerful ability to communicate almost anywhere, anytime, but an important responsibility accompanies the benefits of mobile phones, one that every user must uphold. When driving a car, driving is your first responsibility. When using your mobile phone behind the wheel of a car, practice good common sense and remember the following tips: •...
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Make sure to protect your personal information to prevent data leakage or misuse of sensitive information. • Always back up important data while using the device. LG is not responsible for any data loss. • Make sure to back up all data and reset the device when disposing of the device to prevent any misuse of sensitive information.
Multi-tasking feature Multi-Window You can use two apps at the same time by separating the screen into the multiple windows. While using an app, touch and hold from the Home touch buttons, then select an app from the recently-used apps list. •...
• Touch and hold an app and drag it to the top of the screen to start the app with the Multi-Window feature. You can also tap at the top of each app. quick share You can share a photo or video to the app you want immediately after taking it.
Gallery features Floating button You can use the floating button at the lower part of the Gallery app screen in landscape mode. • After dragging the button upwards, release it when you reach the button to return to the Home screen. •...
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Creating a movie You can create a new movie by putting images and videos together. , select an album, and then tap Create movie. Select images or videos for your movie and tap NEXT. Edit the selected images and videos and then tap SAVE. Deleting files You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.
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Rearranging files To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location. Adding file effects to add a theme or background music, change the font, and add a title and author.
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To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto. You can also create a GIF file from the Gallery.
Google Assistant You can manage tasks, plan your day, get answers, and much more. • To use this feature, first connect to the network and sign in to your Google account. Launching Google Assistant Press and hold from the Home screen to launch Google Assistant. Tap GET STARTED.
Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service. • Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged.
Parts overview Proximity/Ambient light Earpiece sensor Microphone Front camera lens Touch screen Microphone Stereo headset jack Rear camera lens Flash Volume keys (+/-) Power/Lock key Speaker Charger/USB cable port Basic Functions...
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• Proximity/Ambient light sensor - Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.
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Hold the device correctly as shown below. If you cover the microphone hole with a hand, finger, or protective case while using the device, you may sound unclear during a call. Good example Bad example Microphone Do not cover the microphone. Basic Functions...
Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.
Installing the SIM card Insert the SIM (Subscriber Identity Module) card provided by your service provider to start using your device. To remove the back cover, hold the phone firmly in one hand. With your other hand, lift off the back cover with your thumbnail as shown in the figure below.
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Precautions when using the SIM card • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card. • Be careful not to damage the SIM card when you insert or remove it.
Inserting the memory card The device can support up to a 32 GB microSD card. Depending on the memory card manufacturer and type, some memory card may not be compatible with your device. To remove the back cover, hold the phone firmly in one hand. With your other hand, lift off the back cover with your thumbnail as shown in the figure below.
Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.
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Insert the battery. To replace the cover onto the device, align the back cover over the battery compartment and press it down until it clicks into place. • Follow the instructions in this user guide cautiously when handling the device. Failure to do so may damage the device or cause injury to yourself or others.
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Removing the battery Open the back cover and pull out the battery. • Turn off the device before removing the battery. Failure to do so may damage the device. Charging the battery Before using the device, fully charge the battery. Basic Functions...
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• Make sure to use the USB cable provided; do not use third party USB cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories. • Failure to follow the instructions in this guide and improper use may damage the device.
Using the battery efficiently Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously. Stop apps and functions from running in the background to increase battery life. To minimise battery consumption, follow these tips: • Turn off the Bluetooth or Wi-Fi network function when not using ®...
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Touching and holding Touch and hold for several seconds to display a menu with available options. Double-tapping Tap twice quickly to zoom in or out on a web page or map. Dragging Touch an item, such as an app or widget, then move your finger to another location in a controlled motion.
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Swiping Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more. Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.
• A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material. • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.
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Home screen layout You can view all apps and organise widgets and folders on the Home screen. Status bar Weather widget Google search widget Folder Page icon Quick access area Home touch buttons • The Home screen may differ depending on the manufacturer policy, user settings, software version or service provider.
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• Home touch buttons : Return to the previous screen. Close the keypad or pop-up windows. : Tap to go to the Home screen. To launch Google search, touch and hold. : Tap to view a list of recently used apps or run an app from the list.
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Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’ s status by viewing notification icons displayed on the status bar. No signal Data is being transmitted over the network Alarm is set Vibrate mode is on Bluetooth is on...
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Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • To open the quick access icons list, drag the notifications panel downwards or tap . • To rearrange, add, or remove icons, tap EDIT. •...
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Switching the screen orientation You can set the screen orientation to automatically switch according to the device’ s physical orientation. On the notification panel, tap Rotation from the quick access icon list. You can also tap Device Settings Display and activate Auto- rotate screen.
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• To configure the Home screen settings, touch and hold on a blank area Home of the Home screen, then select Home screen settings. See screen settings for details. • To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash.
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Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to another...
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Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. •...
• Hide apps: Select which apps you want to hide from the Home screen. • Loop Home screen: Enable to allow continuous Home screen scrolling (loop back to first screen after the last screen). • Search: Search by swiping down on the Home screen. Screen lock Screen lock overview Your device’...
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Secure start-up settings When you select Pattern, PIN or Password as a screen lock method, you can configure your device to be locked whenever turning on the device in order to secure your data. • You cannot use all functions, except for emergency calls until you unlock the device.
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Lock screen settings You can customise the following lock screen settings. Device Settings Display Lock screen. Customise the following settings: • Select screen lock: Select a screen lock method. • Smart Lock: Select trusted items so that if you are connected to or near one, the device is automatically unlocked.
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You can turn the screen on or off by double-tapping the screen. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.
• Encrypted files are accessible only from the device where the files were encrypted. • The encrypted memory card cannot be used on another LG device. To use the encrypted memory card on another mobile device, format the card. •...
Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down (-) key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in the Gallery.
Entering text Using the Smart keyboard You can use the Smart keyboard to enter and edit text. With the Smart keyboard, you can view text as you type without bothering to alternate between the screen and a conventional keyboard. This allows you to easily find and correct errors when typing. Moving the cursor With the Smart keyboard, you can move the cursor to the exact position you want.
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Changing the QWERTY keyboard layout You can add, delete or rearrange keys on the bottom row of the keyboard. Device Settings General Language & keyboard LG Keyboard Keyboard height and layout QWERTY keyboard layout. You can also tap on the keyboard and tap Keyboard height and layout QWERTY keyboard layout.
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Selecting a landscape keyboard mode You can select a landscape keyboard mode from several choices. Device Settings General Language & keyboard LG Keyboard Keyboard height and layout Keyboard type in landscape. You can also tap on the keyboard and tap Keyboard height and layout Keyboard type in landscape.
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One-handed operation mode You can move the keyboard to one side of the screen so that you can use the keyboard with one hand. Device Settings General Language & keyboard LG Keyboard Keyboard height and layout One-handed operation. You can also tap on the keyboard and tap Keyboard height and layout One-handed operation.
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Adding languages to the keyboard You can make additional languages available for keyboard input. Device Settings General Language & keyboard LG Keyboard Select languages. Select the languages you want to make available. Copy and Paste You can cut or copy text from an app, and then paste the text into the same app.
Clip Tray If you copy or cut an image or text, it is automatically saved to the clip tray and can be pasted to any space at any time. On the keyboard, touch and hold and select You can also touch and hold the text input window, then select Clip Tray.
Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. •...
Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps. You can skip to the next step without installation. App trash You can view the uninstalled apps. You can also reinstall apps in the past 24 hours.
App Shortcuts On the Home screen, touch and hold an app icon such as Phone, Message, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • This feature is available only on some apps. Useful Apps...
Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad Dial.
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Rejecting a call To reject an incoming call, drag across the incoming call screen. • To send a rejection message, drag the rejection message option across the screen. • To add or edit a rejection message, tap Device Settings Networks Call Call blocking & Decline with message Decline with message.
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• Available settings items may vary depending on the area or service provider. Making a three-way calling You can make a call to another contact during a call. During a call, tap Add call. Enter a phone number and tap •...
Messaging Sending a message You can create and send messages to your contacts using the Messaging app. • Sending messages abroad may incur additional charges. Consult with your service provider for more information. Specify a recipient and create a message. •...
Camera Starting the camera You can take a photo or record a video to cherish all of your memorable moments. • Before taking a photo or recording a video, wipe the camera lens with a soft cloth. • Be careful not to stain the camera lens with your fingers or other foreign substance.
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Taking a photo Select a camera mode and tap the subject to focus the camera on. to take a photo. • You can also press the Volume Down (-) or Volume Up (+) key to take a photo. • When the screen is turned off or locked, start the camera by pressing the Volume Down (-) key twice.
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Photo size Select the aspect ratio and size for your photos. Video resolution Select the resolution and size for your videos. Obtain photos in vivid colours and get compensated effects even when images are taken against the light. These functions are provided by the high dynamic range (HDR) technology equipped in the camera.
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Burst shot You can take continuous shots of photos to create moving pictures. Touch and hold • Continuous shots are taken at a fast speed while is held down. • You can take up to 30 photos. Simple view Simple view to hide menus on the camera screen. Tap display them.
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Zoom in or out You can use zoom in or out on the camera screen while taking a photo or recording a video. • On the camera screen, pinch or spread two fingers to zoom in or out, then use the displayed +/- slide bar. •...
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• To use this feature, switch to the front camera mode, then tap Selfie shot Gesture shot. • Make sure that your palm and fist are within the reference line so that the camera can detect them. • This feature may not be available while using some of the camera features.
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Interval shot You can take selfies at an interval. While using the front camera with the Gesture shot mode selected, show your palm to the camera, then clench your fist twice quickly. • Four photos are taken at about two second intervals. Gesture view After taking a selfie with the front camera, you can preview the selfie immediately by placing the screen close to your face.
Save as flipped Before taking a photo with the front camera, tap Save as flipped. The image is flipped horizontally. • When using the front camera, you can change how selfies are taken in Customising the camera options the camera options. See for details.
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Viewing photos Access additional Back to the options. previous screen. Start the camera. Back to the previous screen. Write a memo on Delete images. a photo. Edit images. Share images. • To display the menu items, gently tap the screen. To hide the menu items, tap the screen again.
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Playing a video Access additional options. Pause or play the video. Go to previous Go to next video. video. Touch and Touch and hold to hold to rewind. fast-forward. Choose screen ratio. Lock or unlock the screen. Create a GIF file. Edit the video.
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Creating a movie You can create a new movie by putting images and videos together. Creating a movie for details. Making a GIF You can easily make a GIF file using recorded video. Making a GIF for details. Deleting files You can delete files by using one of the following options: •...
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Contacts Contacts overview You can save and manage contacts. Contacts. Adding contacts Adding new contacts On the contact list screen, tap Enter contact details and tap SAVE. Importing contacts You can import contacts from another storage device. On the contact list screen, tap Manage contacts Import.
Searching for contacts You can search for contacts by using one of the following options: • from the top of the contacts list and then enter the contact information or phone number. • Scroll the contact list up or down. •...
Creating groups On the contacts group list, tap Enter a new group name. Tap Add members, select contacts, then tap ADD. Tap SAVE to save the new group. QuickMemo+ QuickMemo+ overview You can make creative notes by using a variety of options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad.
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Writing notes on a screenshot While viewing the screen you want to capture, drag the status bar downwards and then tap • The screenshot appears as the notepad background theme. Memo tools appear at the top of the screen. Crop the image (if necessary) and take notes as desired. •...
Clock Alarm You can set an alarm to trigger it at a specified time. Clock Alarm. to add a new alarm. Configure the alarm settings and tap SAVE. • If you select a previously set alarm, you can edit the alarm. •...
Tap Pause to pause the stopwatch. • To resume the stopwatch, tap Resume. • To clear all the records and restart the stopwatch, tap Reset. Calendar Calendar overview You can use the calendar to manage events and tasks. Adding events Calendar.
Music You can play and manage songs or music albums. Music. Select a category. Select a music file. Back to the previous screen. Access additional options. Switch to the playlist. Play in random order. Select a repeat mode. Add to or delete from your favourites.
Calculator You can use two types of calculators: the simple calculator and the scientific calculator. Calculator. Use the keypad to make a calculation. • To use scientific calculator, drag the slide bar located in the right side of the screen to the left. •...
E-mail Use the Email application to send and receive emails from your webmail or other accounts, using POP3 or IMAP, or access your Exchange account for your corporate email needs. Set up E-mail account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time.
Device Smart Doctor. Or on the settings screen, tap General Smart Doctor. LG Mobile Switch You can transfer data from your old LG device to a new LG device. Device LG Mobile Switch. Device Settings General Backup & reset You can also tap LG Mobile Switch.
SmartWorld You can download a variety of games, audio content, apps and fonts provided by LG Electronics. Customise your device to suit your preferences by using Home themes and fonts. • If you use mobile data, you may be charged for data usage depending on your pricing plan.
Cell Broadcast You can view real-time text broadcasts on emergency situations, such as typhoons, floods and earthquakes. Services Cell Broadcast. • This feature may not be supported depending on the area or service provider. Chrome Sign in to Chrome and import opened tabs, bookmarks and address bar data from a computer to your device.
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Make a video call with your family, friends and anyone else who uses the app. Google Use the Google to search for web pages, images, news and more by entering or speaking keywords. Gmail Register your Google email account to your device to check or send email. Maps Find your location or the location of a place on the map.
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YouTube Search and play videos. Upload videos on YouTube to share them with people around the world. Google Assistant You can manage tasks, plan your day, get answers, and much more. • To use this feature, first connect to the network and sign in to your Google account •...
Settings You can customise the device settings to fit your preferences. Device Settings. • and enter a keyword in the search box to access a setting item. • to change the view mode. This user guide assumes that you are using the Tab view.
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• This feature depends on the service provider. • : Customise Wi-Fi network settings. Wi-Fi Direct You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct.
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Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device On the settings screen, tap Networks Bluetooth. to activate it.
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Mobile data You can turn mobile data on and off. You can also manage mobile data usage. Turning on mobile data On the settings screen, tap Networks Mobile data. to activate it. Customising mobile data settings On the settings screen, tap Networks Mobile data. Customise the following settings: Mobile data: Set to use data connections on mobile networks.
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• When connecting to a computer, download the USB driver from www.lg.com and install it on the computer. • You cannot send or receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to send or receive files.
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Wi-Fi hotspot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’ s mobile data. On the settings screen, tap Networks Tethering Wi-Fi hotspot and then tap to activate it. Tap Set up Wi-Fi hotspot, and enter the Wi-Fi name (SSID) and password.
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Wi-Fi Sharing When you activate this feature with the device connected via Wi-Fi, the shared devices are connected to the network by using the device’ s Wi-Fi. If this feature is deactivated, the mobile data features is used for network connection.
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Mobile networks You can customise the mobile networks settings. On the settings screen, tap Networks More Mobile networks. Customise the following settings: • Data roaming: Select this option to enable the device to use mobile data when you are roaming outside your home network area. •...
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Printing You can connect your device to a Bluetooth printer and print photos or documents saved on the device. On the settings screen, tap Networks More Printing. • If the desired printer is not in the list, install the printer driver from the app store.
Sound & notification You can customise the sound, vibration and notification settings. On the settings screen, tap Sound & notification and customise the following settings: • Sound profile: Change the sound mode to Sound, Vibrate only, or Silent. • Volume: Adjust the sound volume for various items. Ringtone: Select a ringtone for incoming calls.
Display You can customise the settings for the Home screen and Lock screen. On the settings screen, tap Display and customise the following settings: • Home screen: Customise settings for the Home screen. See Home screen settings for details. Lock screen settings •...
Language: Select a language to apply for the device. • Current keyboard: View the keyboard currently in use. Select a keyboard to use when entering text. • LG Keyboard: Customise the LG keyboard settings. • Google voice typing: Configure the options for text dictation by Google. •...
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• Google Location History: Configure the Google location history settings. Accounts & sync You can add or manage accounts, including a Google account. You can also sync particular apps or user information automatically. On the settings screen, tap General Accounts & sync. Customise the following settings: •...
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• Vision Large mouse pointer: Magnify the mouse pointer. • Vision High contrast screen: Turn the background colour into black for a high contrast screen. • Vision Screen colour inversion: Increase the display colour contrast for people with low vision. •...
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• Motor & cognition Touch control areas: Limit the touch area so that only a particular portion of the screen can be controlled by touch input. Accessibility features shortcut: Quickly access a frequently used • function by tapping three times. •...
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• Encrypt SD card: Encrypt the memory card to prevent use on Memory card encryption another device. See for details. • Set up SIM card lock: Lock or unlock the USIM card, or change the password (PIN). • Make passwords visible: Display a password as you enter it. •...
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Date & time You can customise date and time settings for your device. On the settings screen, tap General Date & time. Customise the settings. Storage You can view and manage internal storage on the device or storage space of the memory card. On the settings screen, tap General Storage.
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Reset the device, if necessary. On the settings screen, tap General Backup & reset. Customise the following settings: • LG Mobile Switch: Allows you to transfer data from an old LG LG Mobile Switch device to your new LG device. See for details.
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Google memo app data and apps downloaded from the Play Store are stored on the Drive app automatically. • Backup files are saved with the file extension *.lbf under the LG Backup folder on the memory card or internal storage. •...
LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.
This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service centre. This feature will only be available if and when LG makes a newer firmware version available for your device.
This feature allows you to conveniently update your phone’ s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com .
More information Guide to data transfers • For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table. Third party LG device Android iOS device device →...
This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures There is no SIM card in Make sure the SIM card is SIM card error the phone or it is inserted...
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Plug the charger into a different No voltage outlet. Charger defective Replace the charger. Wrong charger Use only original LG accessories. Number not The Fixed dialling number Check the Settings menu and allowed. function is on. turn the function off.
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Message Possible causes Possible corrective measures Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. Resetting the device If the methods above do not solve your problem, perform a factory data reset.
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