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Noises You Might Hear
Symptoms
Rattling and
clanking noise
Thumping sound
Vibrating noise
Operation
Symptoms
Water leaking
Reason
Foreign objects, such as
keys, coins, or safety pins
may be in drum.
Heavy wash loads may
produce a thumping sound.
This is usually normal.
Wash load may be out of
balance.
Packaging materials were not
removed.
Wash load may be unevenly
distributed in the drum.
Not all leveling feet are
resting firmly and evenly on
the floor.
Floor not rigid enough.
Reason
Supply hose connection is
loose at tap or washing
machine.
House drain pipes are
clogged.
Drain hose has come out of
drain or is not inserted far
enough.
A large item such as a pillow
or blanket is above the top of
the drum.
Solution
• Stop washing machine, check drum for
foreign objects. If noise continues after
washing machine is restarted, call for
service.
• If sound continues, washing machine is
probably out of balance. Stop and
redistribute wash load.
• Pause the cycle and redistribute the load
after the door unlocks.
• Remove packing materials
• Pause the cycle and redistribute the load
after the door unlocks.
• See Leveling the Appliance in the
Installation section.
• Make sure that the floor is solid and does
not flex. See the Installation Place
Requirements section.
Solution
• Check hoses for leaks, cracks and splits.
• Tighten hose connections.
• The washing machine pumps out water
very rapidly. Check for water backing up
out of the drain pipe during drain. If water
is seen coming out of the drain, check for
proper drain hose installation and check
for restrictions in the drain. Contact a
plumber to repair drain pipe.
• Tie drain hose to supply hose or
standpipe to prevent it from coming out
during drain. For smaller drain pipes,
insert the drain hose into the pipe as far
as the drain hose flange. For larger drain
pipes, insert the drain hose into the pipe
2.5 - 5 cm past the flange.
• Stop the washing machine and check the
load. Make sure the load does not crest
above the top edge of the drum.
EN
37
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