Sony PCG-GR370 User Manual page 194

VAIO® Notebook Quick Start
The pointer does not move while using the Touchpad or Mouse.
❑
You should restart your Notebook. Follow these steps:
1 Press the Windows key.
2 Press the "U" key to open the Shut Down Windows screen.
3 Press the "R" key to restart your computer, and click OK.
❑
If your Notebook does not restart, press the Ctrl+Alt+Delete keys
simultaneously, and then select Shut Down. The Shut Down Windows
screen appears. Press the "R" key to restart your Notebook, and click OK.
❑
If your Notebook still does not start, press and hold the power button for
more than four seconds to turn off the notebook.
❑
If the pointer does not move while playing a disc, press the Ctrl+Alt+Delete
keys simultaneously to stop playback and restart the notebook.
❑
If you are still experiencing problems, check that another mouse was not
installed.
❑
You may need to use your supplied Driver Recovery CD to reinstall the
touchpad or mouse drivers. See "To use the Driver Recovery CD(s)" for
more information.
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